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Ssoyeb132025.03.15
Everything is fine except their bathroom basin design is so improper that water fall down out of basin because the tap is small and basin border is thick.
I had a wonderful stay at this hotel in Newtown City, Kolkata with my mother and my son. The amenities and overall environment were excellent, very clean and comfortable. The staff were extremely friendly, helpful, and made us feel welcome throughout our stay. Everything was well managed and pleasant. I would definitely recommend this hotel and would love to stay here again.
Amazing hotel! The attentive service by each person made the stay very special. Rooms are spacious with comfortable beds. Fantastic breakfast and the spa is well worth a visit. Highly recommend!
The hotel staff was very nice and helpful. The hotel was very clean and modern. The location is very central, close enough to the airport and also to city center. The only issue I have is they would not allow the AC to go below 21° and at night it would get hot in the room, I asked the front desk and they told me it was general standards. Other then that the stay was a total pleasure and the breakfast menu was good.
Check in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
I stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
The service staffs, esp front line girls are highly attentive, serious in resolving our problems .
Ur management team did care for our transport issues and acted professionally to solve it.
Kudos .....to the front office team.
🥰🫡🫡👏👏👏👏👏
Ibis Kolkata Rajarhat offers a convenient location and clean, compact rooms with friendly service. However, the Wi-Fi connectivity in the rooms is poor and inconsistent, which can be frustrating, especially for business travelers. While the hotel is suitable for a short stay, the unreliable internet is a significant downside for those needing a stable connection.
This hotel is massive, felt like i was living in a modern royal palace. I did get lost trying to find my ways. The staff was extremely courteous. I could see that excellent customer service is their top priority. The hotel room is very spacious and clean. Breakfast was also very delicious and they had too many selections to choose from. I had a great time staying at this hotel. Highly recommended!
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131 avaliações
9,1/10
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8.6/10
Very Good
EEHSANIt is really a nice hotel. Good ambiance.
Some people will complain about back side construction view & noise.
But fortunately I got front side room, moreover who looks outside in city hotel?
But for sound hotel May change backside windows to soundproof options.
Clean & decorated room.
Breakfast is ok, rather I would say Good if not Very Good.
Reception people are very helpful, I got early check-in at 12:30PM.
Nearby Shopping District.
As it is busy area, so get ready for whole day huge traffic.
CCharlesLouisBest hotel in Kolkata.
Thanks Ani and all the team from the executive floor for the kindness and service.
Thanks for the lobby, doorman for smile and support.
See you next time.
SShree Vardhan MundhraCheck in was smooth and quick. I was escorted to my room. The room was well appointed, clean and house keeping did a good job. The hotel took care of an issue with slightly faulty bathroom faucets as well. Overall, a nice stay.
GGuest UserThe overall experience was good. There were some issues with housekeeping which was annoying.
Service and staff were very good. Mr Raj received us very well late at night.
Service at the restaurant was exceptional.
HHtetwaiwaiI stayed at this hotel with my friends and booked a separate room for myself. The hotel kindly arranged a room for me on the sixth floor with an amazing view of the city of Kolkata.
The front desk staff were extremely helpful and polite, especially the gentleman with glasses at the check-in counter, who always fulfilled my requests and addressed any complaints promptly. They even allowed us a late check-out because our flight was delayed, which I truly appreciated.
My room was spacious, clean, and well-maintained. The amenities provided were of high quality. The housekeeping staff were polite and clearly took pride in their work.
The security staff at the main entrance were also very courteous and always ready to help — whether it was providing small change for delivery drivers or Uber payments. Special thanks to Raghunath, one of the security team, who helped us load over 60 kilograms of luggage into our Uber when we were heading to the airport.
Overall, my experience was exceptional. The kindness, professionalism, and attentiveness of the staff truly stood out. I would highly recommend this hotel to my friends and colleagues visiting Kolkata.
TTanjilHonestly speaking, the hotel was great. The location was a bit far from the airport, BUT it is located at one of the cleanest places in Kolkata, making it a huge plus. Now for the details:
Room: 5/5. The decoration, the ambiance, the wall art.
Lobby and other places: 5/5. Absolutely loved the design and hotel architecture.
Bathroom: 3.5/5. Honestly, it is a basic bathroom, but I expected more from a 5 star hotel, even on the cheaper rooms. There was no bathtub, which I feel is fairly common everywhere I’ve stayed in.
ONE PROBLEM: A major issue I have faced was after turning on the water. It had a smell, which I am guessing is from the river beside it. I feel like the Hotel should add a water filter to avoid this problem, because the smell doesn’t go away until the water is turned on for at least 5-10minutes. If I wasn’t South Asian, I probably couldn’t have taken the smell as easily as I did. I would put this in High Priority to fix for attracting many more customers.
Bar and Food: 4/5. Good collection, great taste but very expensive.
Lastly, a shoutout to Al Jabbar and Al Sahid from the Housecleaning service, they were extremely polite, fast, very thorough with their cleaning and very well mannered. Absolutely a delight to talk to and learn about the local areas.
I would definitely stay at this hotel again. Very rare to find such good hotels, with some minor flaws.
GgerardVery friendly staff and good location. Although 3 stars is a bit high. It is rather 2,5 stars. Breakfast was a good start of the day, continental and Indian. Room was small and old, ac noisy. But who cares; you don’t go to Kolkata to stay in your room. On the roof was a terrace where you can eat and drink. All in all great stay. Will definitely come back next time
GGee WooIt is a floating hotel I didn’t realize.
Very convenient and beautiful hotel
All staff were so friendly
For Instagramers, it would be heaven
Breakfast was brilliant with curry, nan, zapati and so ***y sweets!
It is floating but very comfy
Only 1 issue l, no toilet paper or tissue any place even inside a room
It would be India issue, not a hotel issue though
I LOVED THIS HOTEL!!
Definitely will recommend my friends too
DDulumoniHospitality was excellent. All the staff were very courteous, which is really commendable as now a days hotel staff are usually found to be inefficient.
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