The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of the resort everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.
From the moment I arrived, I was welcomed with genuine warmth and the signature Taj hospitality that truly sets the standard for luxury stays. Every detail — from the fragrant lobby to the impeccable check-in experience — radiated comfort and class.
The room was spotless, elegantly designed, and offered a perfect blend of modern comfort with traditional charm. The bed was heavenly, and every night felt like a dream! Housekeeping deserves special mention for their attention to detail and daily personalized touches that made the stay unforgettable.
Dining at the Taj Skyline was a delightful experience — every meal was beautifully presented and bursting with authentic flavours. The breakfast buffet was lavish, offering an array of local and international dishes that catered to every palate.
The staff truly made this stay exceptional. Their professionalism, warmth, and willingness to go above and beyond left a lasting impression — whether it was at the front desk, restaurant, or concierge. Everyone greeted me with a smile that made me feel right at home.
The location is perfect — centrally situated, yet serene enough to relax after a busy day in the city.
Taj Skyline is not just a hotel — it’s an experience of elegance, care, and heartfelt hospitality. I left with beautiful memories and can’t wait to return. Truly the crown jewel of Ahmedabad! 🌸
My stay at Hyatt Bharuch truly changed the way I feel, think, and understand India. It was an absolutely fantastic experience from start to finish.
The hotel itself is excellent—beautiful, comfortable, and exceptionally well run. What made it even more special was the people. I made some great friends during my stay, and the warmth and hospitality I experienced exceeded all expectations.
This was more than just a hotel stay; it was a memorable and meaningful experience. I would highly recommend Hyatt Bharuch to anyone visiting the area.
This hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station.
However, I have had experiences which are not so nice :
A) observed small cockroaches in bathroom.
B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved.
C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF.
D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once.
E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.
Amazing, amazing stay — and the food was simply outstanding. You’ve built something truly special here.
But there are two serious issues that need immediate attention:
1. Overdone greetings: Every staff member saying “Namaste” each time they see a guest is too much. It feels forced and intrusive, especially for business travelers who value space and focus. The first welcome is great — after that, hospitality should be felt through efficiency, not repetition.
2. Unsafe heavy gates: From the restaurant to my room, I had to push through three extremely heavy gates. This is a serious safety hazard just waiting for an accident. Try bringing an elderly guest and let them attempt it — even one of those gates is difficult to manage. It’s a clear design flaw that needs fixing before someone gets hurt.
You have a fantastic property and incredible food, but these two issues take away from what could easily be a five-star experience. Please address them seriously — the difference will be huge.
Very good environment and hospitality
Also many choices for breakfast
Very Good
51 avaliações
8.5/10
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9.2/10
Great
SSatyaprakash TIWARIFrom the moment I arrived, I was welcomed with genuine warmth and the signature Taj hospitality that truly sets the standard for luxury stays. Every detail — from the fragrant lobby to the impeccable check-in experience — radiated comfort and class.
The room was spotless, elegantly designed, and offered a perfect blend of modern comfort with traditional charm. The bed was heavenly, and every night felt like a dream! Housekeeping deserves special mention for their attention to detail and daily personalized touches that made the stay unforgettable.
Dining at the Taj Skyline was a delightful experience — every meal was beautifully presented and bursting with authentic flavours. The breakfast buffet was lavish, offering an array of local and international dishes that catered to every palate.
The staff truly made this stay exceptional. Their professionalism, warmth, and willingness to go above and beyond left a lasting impression — whether it was at the front desk, restaurant, or concierge. Everyone greeted me with a smile that made me feel right at home.
The location is perfect — centrally situated, yet serene enough to relax after a busy day in the city.
Taj Skyline is not just a hotel — it’s an experience of elegance, care, and heartfelt hospitality. I left with beautiful memories and can’t wait to return. Truly the crown jewel of Ahmedabad! 🌸
PPANCHALThis charming hotel is located very close to the airport. The staff is very warm and friendly and takes good care of their guest. The rooms are clean and spacious and reminded me of 5 star properties from back in the 90’s. A good place to host weddings as they have ample of space to organise all the various functions etc.
Only and biggest drawback is the layout of the hotel. I really really recommend the owners/***agement accommodate another lift and staircase lobby as the hotel design is such that the rooms are quite far away from the main lift lobby and becomes a hassle to travel from one end to another
GGuest UserThere are not many types of breakfast, only bread and batter, and fried eggs.
The room service is relatively poor, the toiletries are deliberately left, waiting for you to call the front desk to ask for it, and waiting for you to tip when it is delivered. The room cost is more than 500, which feels too worthless. But there is no way, it is worse if it doesn't live here.
GGuest UserAmazing, amazing stay — and the food was simply outstanding. You’ve built something truly special here.
But there are two serious issues that need immediate attention:
1. Overdone greetings: Every staff member saying “Namaste” each time they see a guest is too much. It feels forced and intrusive, especially for business travelers who value space and focus. The first welcome is great — after that, hospitality should be felt through efficiency, not repetition.
2. Unsafe heavy gates: From the restaurant to my room, I had to push through three extremely heavy gates. This is a serious safety hazard just waiting for an accident. Try bringing an elderly guest and let them attempt it — even one of those gates is difficult to manage. It’s a clear design flaw that needs fixing before someone gets hurt.
You have a fantastic property and incredible food, but these two issues take away from what could easily be a five-star experience. Please address them seriously — the difference will be huge.
GGuest UserThis hotel is less than year old and the physical infrastructure is nice which is within vicinity of the Surat railways station.
However, I have had experiences which are not so nice :
A) observed small cockroaches in bathroom.
B) Housekeeping staff are meant to clean & sanitize the room - however I encountered disgusting experience of the cleaners upon entering g rooms with a foul & pungent BO left behind which is so unhygienic & spoils the mood - and doesn’t seem like the room has any freshness. This should surely been improved.
C) the breakfast for the 8 mornings that I stayed had the same menu - not much changes each day. And the coconut chutney seems to be spoilt & taste spurt couple of times during morning BF.
D) the Indian masal tea (Chai) was so strong that it tasted utterly bitter - which I tried only once.
E) seems like too many staff in the hotel lobby & in restaurant - as they group around chit-chatting rather than attending to guest’s needs.
AAJ1. *Cleanliness*: 5/5 (The hotel was exceptionally clean and well-maintained.)
2. *Location*: 2/5 (The hotel is not located in the city center, and there are no nearby malls or coffee shops.)
the location might be a drawback for some guests. Consider adding more amenities or services to compensate for the distance from the city center.
Ssamuel eelGenerally the experience was still not bad. The front desk staff was trying her best to be as much help possible during the stay.
I had wifi issue they even end up decided to give me an individual dialed-up router. What a wonderful service. 10/10 for that
But however there are a lot of things seems unorganize... few of the tea break staff and lunch time staff seems clueless on what to do...
No one is willing to serve and they had no idea what to do when a guest wanted to order something. Its just a complimentary tea - breakkkkk....
Room wise and facility it was quite ok. Room is decent clean... gym room is well equipped too.
They are now still going through renovation, hopefully it only gets better from here.
Breakfast choices was decent and with good quality of dosa. Would give the Chef 9/10 rating.
Overall still a rather pleasant stay. will consider coming again when i am around
苏苏Breakfast and dinner are very rich, the staff is warmly welcomed, there are pick-up and drop-off services, the hotel is about 20 minutes drive from the airport, the transportation is convenient, and the rooms are clean and tidy.
GGuest UserVery good hotel ! all services excellent! rooms n washroom all top notch ! ! helpful staff. It has its own restaurant and there are few more restaurants around it which gave us more options to eat during our 3 days stay. I will rate 9/10 for our experience
PPANCHALI'm delighted to share a positive review for Ginger Hotel's housekeeping services. The attention to detail and cleanliness exceeded my expectations. The staff was efficient, friendly, and maintained a high standard throughout my stay, making it a truly comfortable experience.
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