The location and room are clean, 3 minutes drive from the train station, it is estimated that it will take a quarter of an hour to walk. Enter the house with the password, no one at the front desk late, you need to contact early. Ctrip sent me a reservation form, no password, and later called in advance through a Finnish friend to ask for the password, the main focus is economical.
Peace and Quite resort, the dinner in clouded is good. The only problem I have is the Shower is not in the room, I understand the room is small and it could not fit a shower in, but at least they could make the shower more accessible. I have to walk around 200m in the morning and night in the middle of winter just to take a shower, so inconvenient.
Hotel location is very good, very close to the bus station, outdoor activity center, the room is warm, the hotel service staff is very warm, the hotel has a free sauna and gym, the room is a bit old, the bathroom is a bit tide, but it is within acceptable range, very good
There is no toothbrush, toothpaste and slippers, so bring your own. Skiing is quite convenient, and the breakfast is delicious. But the check-in lobby is not easy to find. The navigation guide is uphill, and it is wrong to climb up and then climb down. I have to drag a board bag everywhere to find it... It's a bit tiring
The front desk is in a large house, decorated with many Christmas things. When I first opened the door to the room, there was a smell of wood, but it disappeared later. I thought the bathroom was quite clean, but the shower was limited to 13 minutes and there wasn't much hot water, so I didn't wash my hair for two nights. The bacon for breakfast is delicious. The environment nearby is very good, close to the sea and a small forest. It feels like Kemi is not big and there are not many people there, so I like it quite a bit. There is a supermarket nearby, and there are many restaurants on the beach. It was stuffy inside the cathedral. I didn’t see any gems in the Gem Museum, and the square in front was a flea market.
One-bedroom, one-living apartment, living room sofa bed with worms, my husband slept a night and the sofa bed became infected a little bit. I fell asleep for two nights because of a cold, and became infected with severe insect bite dermatitis. , Half of my right face is full of blisters and scars, so depressed
The hotel is great! There wasn't much snow in early November, so we couldn't ski in and out, but it was very convenient to take the cable car to Levi Ski Resort.
There is a place to store ski equipment downstairs.
There is also an observation deck upstairs.
There is also a spa.
The breakfast is very rich!
The à la carte pasta and burger for dinner are also very delicious, and the price is reasonable, not outrageous!
A nice hotel with good breakfast. My family of 4 adults were enjoyed our 2N stayed there. However, there are rooms for improvement on the room door key system and the lift. They are too old and inconvenient to use in today’s environment. Even thot it is functionally working. The door is hard to open and closed with the key, where the cards system will be a better choice. The lift is too small for guest.
I caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
The room is warm, the spa is fun, the hotel quality is good, the price is cheap, the buffet is also very good, the attitude of the merchants is good, the customer service staff are very service-minded and have a great attitude, the skiing is high-quality and low-priced, the equipment can be rented with confidence, and you are happy to use it, everything I like it and am completely satisfied with it, friends who want to buy it
Don't hesitate, place your order as soon as possible, be happy early, and will book again in the future. Please give it a thumbs up.
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8.7/10
Very Good
XXiaojiejieIn the mountains~
It is more convenient to drive by yourself!
There are not many people, very quiet~
It takes about half an hour to drive from Santa Claus Village
Drive into the woods of the hotel. There is a kind of lonely beauty!! It is also very mysterious...
There are also deer in the hotel!
It’s a pity that I didn’t see the northern lights this time
AAToiI recently had the privilege of staying at Apukka Resort in Rovaniemi, Finland, and it was undoubtedly the highlight of my Scandinavian journey. From the moment I arrived in this snowy wonderland, with daily temperatures around -7°C, to my cozy cabin room, everything about Apukka was simply amazing.
Having to see the mesmerizing Northern Lights from my bed was a dream come true. The comfortable bed, warm water, and the delicious food served at the restaurant made each moment special.
The view of the frozen lake was nothing short of magical; it felt like stepping into an AI painting turned real. Even in the cold, I had one of the best swing rides of my life with the view of the lake.
As someone from warm and sunny Singapore, this escape to the cold was a unique and unforgettable experience. The reception team at Apukka was top-notch, and they even had a room ready for me when I arrived slightly earlier than check-in time, which was a great relief after my long journey from Copenhagen.
But it wasn't just the accommodations and the views that made my stay exceptional. I also had the pleasure of experiencing a thrilling husky ride and learning about how these incredible dogs are trained from puppies to their role as working animals. The passion and knowledge of the guides who led this adventure were truly remarkable.
The 'Meet the Reindeer' session was a delightful educational experience. I gained a newfound appreciation for these magnificent creatures and learned so much about their role in the local culture and environment. The guides who accompanied us during the husky and reindeer experiences were nothing short of amazing. Their expertise and enthusiasm added a whole new dimension to the trip.
Apukka Resort delivered a magical and unforgettable experience. The comfortable bed, the regular appearance of the Northern Lights, the enriching encounters with huskies and reindeer, and the exceptional guides all contributed to making this trip one of the best times of my life. I highly recommend Apukka Resort to anyone seeking a un
WWooiKenSanta Claus Holiday Village Hotel – A Magical Stay in the Heart of Lapland
I recently had the pleasure of staying at Santa Claus Holiday Village in Rovaniemi, and it was nothing short of magical! From the moment we arrived, we were welcomed with warm hospitality and a festive atmosphere that truly captured the spirit of Christmas.
The accommodation was cozy, well-maintained, and thoughtfully designed. Our cabin was spacious, featuring a private sauna—a perfect way to unwind after a chilly day outside. The room was well-equipped with modern amenities while still maintaining a charming, rustic feel.
The location is unbeatable, situated right in the Santa Claus Village. It was incredibly convenient to visit Santa’s office, cross the Arctic Circle, and enjoy the various winter activities like husky sledding and reindeer rides. Plus, the breathtaking snowy landscapes made for unforgettable moments.
The breakfast buffet offered a great selection of hot and cold dishes, including traditional Finnish options. The on-site restaurants also provided delicious meals, with a cozy ambiance perfect for relaxing after a day of adventures.
The staff were friendly and accommodating, always ensuring guests had the best experience possible. Whether it was arranging activities or providing recommendations, their service was top-notch.
EEmconcBad management during check in.
I book an Apartment for 2 nights for this stay but I got the room for 1 night each. Staff told me I have to change room tomorrow and check out at 12PM.
So that mean first night I stay and tomorrow check out 12PM and wait for a new room. Also, the apartment is very far from reception. Luckily, I have a car. Imagine if I don't have a car, I have to carry big luggage from the apartment to reception to check out and wait for new room later and move my luggage to new room again, how was it?
Moreover, when I check out at 12PM staff told me the room will ready for check in around 2 hours. Then came back to check in again for second at 3PM another staff told me the room is not ready yet and policy for the Apartment check in time is 6PM. ***!!! I said I need the room now because this is unacceptable. Then staff told me the room is ready and give me the key card.
So, for this situation I waste the time for half day to pack my luggage, move a lot of luggage to my car with a lot of snow, check out, go to reception for check out, wait the new room, wait, wait, wait, and come back to check in and got very bad answer that she told the room is not ready, and go to check in again, move my luggage to new apartment with a lot of snow, and take a rest. VERY BAD!!!!!
KkelvinchewsvIt was an experience out of the world during our stay here. We arrived early wanting to drop our bags but they allowed us to check in early anyway as our room was ready.
The cabin itself was clean and spacious enough for 2 people. The bathroom floor was heated which was nice. We got to even see the northern lights from our bed even though it only lasted for less than a minute. One thing to note is cabins are located quite near to one another and with the glass panels, you don't get total privacy. Make sure to request for a cabin off the stretch of main road to have more privacy.
We had breakfast and dinner here. Options were quite limited but understandable given the location. All dishes were labelled clearly, and we had no issues as vegetarians. We even saw some neighbourhood squirrels enjoying their breakfast.
The place is very modern and managed commercially as a business, with everything extra requiring extra charges (you may even pay for staff to pick up your bags from your cabin to the main reception, which is a 2-5 min walk affair).
Despite this, we think it's still worth trying out for a night to have something that's different.
AAussie_ShaI caught the RV train from Helsinki, which was relaxing and a brilliant way to see the countryside. Arriving into Rovaniemi at 21:20, it was a short cab drive to the hotel,and with 24/7 reception checking was a breeze.
Twin room 410 was well appointed, clean, and beds were comfortable; the room safe was easy to set and use. I appreciated the door chain for extra security and peaceful night sleep.
Santas Hotel central location was excellent ,with the padestrian mall, shops, restaurants, and bars literally around the corner.
Taxis could be found out front, and the santa/airport bus was only a short walk up the street. Though do pay attention to santa express pickup and drop-off times as they do not run that regularly.
The buffet breakfast had something for everyone to enjoy! Front desk staff were very friendly and helpful, and the Christmas decorations throughout the hotel made my inner child smile.😊
There are many attractions, so be sure to give yourself enough time to experience everything.
I will definitely choose to stay again next time I travel to Rovaniemi.
Sha, Sydney, Australia. 🇦🇺
KKim_10The staff was really amazing, very friendly. I wasn’t very impressed by the room. The heating was not fully working, there were no basic amenities like a kettle, or even drinking water. Biggest concern was cleanliness as I asked for cleaning on one occasion and beds were poorly made, sheets weren’t changed, the toilet wasn’t properly cleaned as there a piece of paper on the floor which was clearly visible, tissues weren’t restocked and also one of the over covers from the bed was removed and just chucked over the ironing board which was absolutely horrifying to see.
Food at the hotel was good and restaurant staff were also very helpful.
MMok TMSantasport Hotel is an integrated resort with accommodation, trekking, skiing, bike riding, snowboarding and many other winter activities. They have track for all the activities and it was an enjoyable trip to explore the woods during winter.
The hotel has a bowling alley, swimming pool and sauna. It also has a cafe
Checking in and out was a breeze and the staff are friendly and helpful. They attend to all guests need and never fail to impress.
Room size was reasonable and they also have a clothes drying cabinet. Bed is comfy and I had good sleeps. Breakfast was good with quality soread.
Will return to Santasport Hotel if I come for my winter holiday in Rovaniemi.
GGuest UserThe place is absolutely beautiful, only few steps from Ounasvaara Ski Resort. The Chalet was really good and cosy with amazing views from the windows and balcony. Our private Chalet had a second bedroom which we didn’t use as my daughter and myself preferred the first floor. We loved having our own sauna in the bathroom, great addition to relax and we enjoyed it sooo much! Breakfast was excellent with great selection, we loved the waffle maker! Staff were all helpful and pleasant. Location is excellent, not far from the airport, city centre, and Santa Claus Village. Overall, perfect Chalet, we would definitely recommend staying here, we had a great time!
VVon30Centrally located, walking distance to many restaurants. Johi at front desk was helpful and welcoming. Breakfast spread could have been better. Only downside is the sound proofing from level above wasn’t great. Could hear kids running around till late night. Overall would recommend this hotel, plus they have free parking for guest unlike other hotels that would charge guest.
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