We expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
Location is very good. Rooms are large. Cleanliness is good. Staff is attentive and tries to provide the necessary help. Breakfast is good.
The pool water was not very clean.
With a stay at Hotel Bannister by Mint in Samaná (Doncel), you'll be within a 10-minute drive of Samana Bay and Marina Puerto Bahía. This family-friendly resort is 8.7 mi (14 km) from Cayo Levantado and 24.1 mi (38.8 km) from Rincon Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, an arcade/game room, and a hair salon. Guests can catch a ride on the shuttle (surcharge), which operates within 5 km.
Enjoy international cuisine at Ocean club, one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private furnished balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and minibars.
The Residencia El Balatà provides a great place for travelers to relax after a busy day. Visitors to Las Terrenas will find that the Residencia El Balatà is a fantastic accommodation choice. The hotel is approximately 26km away from Samana El Catey International Airport. The nearest airport is Samana El Catey International Airport, approximately 26km away. With multiple attractions nearby including Club Kokopelli, Stairs (Esculara) por la exercise and Playa Casa Blanca, guests will find plenty to keep themselves occupied. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Las Terrenas hotel features parking on site.
The room is quite big, the big bed room is much more comfortable than the twin room. But the hotel is old and the facilities are old. Air conditioning can be cooled and cannot be heated. It happened to be very cold in those days and it was very uncomfortable. In addition, the hotel can be stored for a long time, very convenient, so I have been living.
The Eurostars Grand Cayacoa is an ideal spot for travelers wanting to discover the city. Visitors to Samana will find that the Eurostars Grand Cayacoa is a fantastic accommodation choice. Samana El Catey International Airport is the closest major transportation option, approximately 47km away. Samana El Catey International Airport is the closest option for those who prefer to fly, approximately 47km away. Guests will find Los Puentes, Samana Town Beach ~ Playa Cayacoa and Iglesia asamblea de Dios tabernaculo d just a short distance from the hotel. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site.
Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.
Excellent 5 star service, very attentive staff from the cleaner to the manager. The premium food and drink is an oasis of relaxation and sharing with your partner.
Amazing
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GGuest UserGenerally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.
AAnonymous UserWe expected a lot more for this hotel. Checking in, the receptionist was very friendly and so was the bellboy. The room was sober but clean and i have no comment on that. But, we had no warm water, even after it ran for over 15 minutes. The bartender was unfriendly and i made a comment to him directly that he had to learn to smile, that it does not cost anything. But the same went for the serving staff in the bufet restaurant. Although the hotel was only occupied for about 30% , they were very slow and unfriendly. The selection of food was very limited. Breakfast didn't include bacon, and had only one type of ham and cheese. Lunch and dinner, the same. Small selection of vegetables and speciality dish, 1 type of fish and one type of meat. No cheese, ice cream or even pudding for dessert. I realize it is low season in Samana at this moment, but i had expected more from a Wyndham hotel. Further more, driving there, you can get lost, as there ar no signs or directions to follow. Its in the middle of nowhere.
GGuest UserLocation is very good. Rooms are large. Cleanliness is good. Staff is attentive and tries to provide the necessary help. Breakfast is good.
The pool water was not very clean.
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