Excellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor.
- Complimentary water
- Welcome non alcoholic drinks
- Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too)
- 8 mins walk to Santafe shopping mall (which has a grocery store underground)
- Fully loaded fridge & bar for paid items
- Buffet breakfast with variety of fresh fruits & hot soup & tons of options
- Attentive staff at breakfast & bar in the evenings
Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.
Very well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
The hotel is not a 5 star but the associates are! The bellstaff, the front desk and the breakfast staff are all great!
The location is good, very close to Santa Fe and Oviedo, the El Tesoro is not far away either. Pool is never being used it is a little unwelcoming or not so private I guess.
The hotel could use a refurbishment, like the hallways.
Good budget hotel though with excellent staff. I would go back also because it is a little far from all the craziness of Provenza.
This time I caught up with the Medellin Flower Festival and was completely moved! Medellin is romantic, and the spirit of Medellin is what China should learn! The hotel is also like a Spanish garden, the room is very comfortable and large, the bath water is very large, every day is very comfortable, and it is very convenient to take a taxi from the hotel! The hotel staff wear Medellin hats and small scarves every day, which are very beautiful! This Medellin Flower Festival, I saw Medellin's respect for every industry! I love Medellin very much!
The breakfast is excellent and varied. The staff is friendly and attentive. The facilities are clean and the location is very convenient close to restaurants, shopping centers and good transportation.
I was very pleased with the hotel. The breakfasts were average, I thought it would be better, the staff was very polite, always helpful. I called Uber, the car couldn't find us, the porter asked for a phone number and explained everything to the taxi driver himself, and upon arrival he even scolded us for waiting for him for a long time))
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Very Good
111 avaliações
8.7/10
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8.9/10
Very Good
AAna BalcarThe Hotel was a positive experience for me and my family. I lived the suite offered for 3 people. Separated areas and 2 bathrooms to accommodate better, if you come with more than one child. Good for enjoy, but not so much if you want to eat there… Chefs looks like only apprentices working there, and not everything is on the menu. The staff was 50/50 nice, the two small incidents that we had, One was mostly with a young male receptionist that works during the day until the evening time, one time I forgot my keycard and I went nicely to him to ask for another one, and well, he gave me the keycard without not even looking me to my face, or saying something to me, but instead he kept talking with his co-worker, he didn’t even gave me some eye contact! Just extended the card and give it to me…which for me was a gesture of bad attitude without me knowing why he was having a contemptuous treatment against a female guest of the hotel! Lol it was a little irrespective in my opinion. The funny second incident was that we called early like afternoon time at the reception for 2 toothbrushes… well, at midnight when we were sleeping, someone knocked on the door bringing the toothbrushes that we had to get by our own, cuz it took hours for the hotel service to deliver them at the door at time!! So We decided to buy them in the nearest pharmacy from the hotel. But it was just testing the service to see How long would they take to get the damn toothbrushes at time?? Lol Lol Anyway… But don’t worry, I would come back and enjoy the hotel still… I think, That the admin should train better their staff to provide more highly customer service for all guests 👍🏼 My son was very happy enjoying the pool and the jacuzzi. Fine, Anything for my boy :)
GGuest UserThe facility was very nice and extremely well kept. The staff was attentive and helpful as needed. The room was a little small but not cramped. The included breakfast was always good. They say they have a restaurant, but if you want extra meals, you must negotiate a price, and you pretty much get what they are cooking for the meal, and not have a menu with pricing. The food was very good and the staff was attentive. The security for the facility was very good, as the entrance gate was always locked.
The website photos are accurate.
Luiz was my contact and he was great. We became friends. They even grow their own fruits and vegetables on the ranch.
My only criticism was my computer told me their security for their WiFi was out of date, and needs to be upgraded to the current version. At times the connection was a bit spotty in the room, but overall good.
Overall my stay was very nice. The access to the airport was excellent and the staff was very accommodating to arrange transportation to the airport at a reasonable price. Beware the taxi sharks you encounter at the airport upon your arrival.
JjiticiOverall a great hotel, but one drawback is that there is no electric kettle
The room actually comes with a small kitchen with a sink and microwave, but it's of little use to me.
Shopping malls and supermarkets around are very convenient
However, the hotel entrance is in a shopping mall and is easy to miss. The driver I booked to pick up the airport couldn't find the entrance.
GGuest UserVery well appointed aparthotel with almost everything needed for a comfortable stay. Checking in was easy. They could not accommodate early check in but held bags until my apartment was ready. Very spacious and clean apartment with kitchenette, living space, bedroom, large bathroom and closet. The bed and pillows were very firm, could have been a little more softer. No cutlery provided in the kitchen. The fridge and kitchen were stocked with mostly paid bar items. The walk in shower only has a rain head attachment and not a handheld device which I did not find convenient. Most of the staff were very nice. The rooftop bar and pool area were cosy. Easy to get an uber to and from the Medellin hotspots. Overall, I had a good stay but a few things could be improved for an extra comfortable luxury experience. For the price, it was just okay value considering breakfast was not included.
GGuest UserThe service was warm and efficient, and they checked me in quickly before showing me to the room and taking the time to explain how everything in the room worked. The location is excellent if you are looking to explore the lively area nearby, so that was a big plus for me. It is near public transport as well, so overall I would say it is in a very convenient location. Beware of the rooftop bar if you are trying to get to sleep early, so I would suggest asking for a room on a lower floor if you want a really good night's sleep.
BBehnooshExcellent choice, fresh & trendy. Amazing view both from our room, roof top breakfast/bar area (mornings & evenings) also great view from hot tub & spa floor.
- Complimentary water
- Welcome non alcoholic drinks
- Complimentary 15mins massage for 1 person at the spa (we added it to a 45min massage which was great too)
- 8 mins walk to Santafe shopping mall (which has a grocery store underground)
- Fully loaded fridge & bar for paid items
- Buffet breakfast with variety of fresh fruits & hot soup & tons of options
- Attentive staff at breakfast & bar in the evenings
Special shout out to Tatiana & Andres & also a chef / staff from the kitchen who asked us if there's anything else we need when I was just looking around.
SSarahA beautiful new hotel in El Poblado. A short taxi from the madness that is Provenza. The 3rd floor is fantastic with the hydrotherapy pool and the infrared sauna. There is also a listening room and yoga room.
The staff were so attentive and genuinely warm. The quality of the grab and go non alcoholic and alcohol drinks was high.
Coffee amazing.
They've nailed it with the breakfast option. No fear of cold scrambled eggs or overeating at a breakfast buffet.
I enjoyed both the shakshuka and the benny.
I had my laundry done as well and they said it was be ready by the next day but it was done the same day.
Definitely stay here!!
ДДмитрий ГрунтовскийI was very pleased with the hotel. The breakfasts were average, I thought it would be better, the staff was very polite, always helpful. I called Uber, the car couldn't find us, the porter asked for a phone number and explained everything to the taxi driver himself, and upon arrival he even scolded us for waiting for him for a long time))
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