Explore avaliações de hóspedes de hotéis em Surat Thani Province

Chaweng Regent Beach Resort
4.3/553 avaliações
Chaweng Beach
excellent !!!! could not find anything less than that (and i can easily find usually) rooms, facilities, stuff, location - Excellent special thanks to amazing Pam in reception that was super friendly, welcoming, professional, smart and interesting i want to thank you in person for your hospitality and welcome i wish every place could have given me such a perfect welcoming experience Thanks !!!
Mantra Samui Resort, Adult Only
4.6/5115 avaliações
Bo Phut
I read many reviews about this resort and studied the Mantra Samui website, but never learned until after I booked (4 nights stay) my room that they had cancelled , during Covid, the regular shuttle that took guests down the hill to Fisherman Villa. I learned this because I called the hotel before my trip to ask some questions and also ask how to reserve a place on their shuttle. The resort does have one auto/driver that will drive you down to the bottom of the hill if it is there, and if it is not picking up someone at the airport. The shuttle delivers you directly to the bottom of the hill, is pretty much is just a local road. Then you can wave down a taxi and negotiate the price. Some fun! The Mantra Sumai should update their website to say the regular shuttle has been cancelled, and replaced by their maybe available one car. Continuing my story... We booked a massage at another hotel that is about 20 minutes away, and gave ourselves one hour to get there. So the night before we reserved to get the ride down to the bottom of the hill for the next day afternoon. When we went to reception, we were informed there was an accident, which was a flat tire, and the tire 'might' be fixed in half an hour and then another 20 minutes to get back to the Mantra. They apparently felt no responsibility to contact us. Just wait for the guests to show up and then tell them. They felt no responsibility to call the driver for any update. They then offered to call a taxi, but that would take about 20 minutes to arrive. Also when you call a taxi there is no opportunity for negotiation. My hour was dwindling. Well 20 is better than maybe 30 + 20 minutes. So they called the taxi. Luckily the Mantra driver showed up after 15 minutes, and the taxi was cancelled. My conclusion, after all the interfaces with reception, is they have a poor sense of responsibility and lacking the ability for logical thinking to provide a good guest experience. There are other examples beyond the above. Our suite room was in good condition, and everything functioning. Well, except the phone did not work, but I did not need that. The suite has a king size bed and a separate built in bed in the back of the living room. OK, so 4 people can stay. But the flaw in the suites is there is only a 2 person love seat to sit on. There is no chair, and no desk. It is no fun to use your laptop when the coffee table level is below your knees. A simple 4 leg table for a desk, and a simple chair would be nice, and not cost very much. They do have an on-site co-work room somewhere, but I did not use it. I think it is an extra cost and I did not have that much work to do anyway. The highlight of the Mantra Samui was the included breakfast. There are many cooked to order choices plus a buffet of juices, fruits, cereals, yogurt, pastries, and several breads you can toast yourself. We tried every item on the breakfast menu and all were nicely done and tasty. Very good coffee and tea made to order i
Dara Samui Beach Resort Adult Only
4.5/546 avaliações
Chaweng Beach
The staff at Dara Samui make a good hotel great! The location is super walkable and the Northern Thai design style is relaxing and beautiful. The beach is lovely although it is often just a meter or so of sand when the tide is high. Breakfast was good and the selection varied each day. I enjoyed the bath tub and the sun loungers for relaxation. The only thing that needs improving are the beds. They need to be upgraded to ensure a comfortable nights sleep for guests.
Silavadee Pool Spa Resort
4.4/5207 avaliações
Lamai Beach
A perfect staycation! You literally got everything you need in the resort for 3 days of activities and chill - pools , snorkeling, stand up paddle boarding, yoga and more! Best resort experience ever. The exchange of exclusivity is this resort is distance away from the main road and busy districts, but the shuttle service or grab will get you to wherever you want to go ( p.s. transportation is expensive in Koh Samui
Chaweng Garden Beach Resort
4.3/5170 avaliações
Chaweng Beach
Very good location. Beach and water clean with a lot of fish. Always available sun beds at the Beach and at the pools. Breakfast is very good. Like all the fresh fruit. We would like to come back.
Koh Tao Hillside Resort
3.1/519 avaliações
Taa Then Bay / Cape Yaay Nee
The resort has one of the best view in this island even though you have to trade it off for other things like climbing up and down every day. The hotel staff is also friendly and helpful, i cant ride motorbike so he offers me free ride everyday to the town when I need to go their for dinner.
B House Samui
4/516 avaliações
Bo Phut
Advantages: French pastoral decoration style deep my heart The room facing the sea Pull the door directly to the sea The kind of unsatisfactory! The hotel waiter is also very enthusiastic. Especially recommend his restaurant. The chef is afraid that it will not be Michelin level. Even if you don't go out to the hotel, you won't be tired. Haha, and the toiletries in his home taste very advanced. Porridge, because we booked a suite more spacious when booking. Waiting for 2 adults and 1 child to stay, they put an extra 1.2 single bed next to the big bed. If it is a normal room, he said that it is not good for an extra bed. Disadvantages: The drinking water provided by the hotel has a salty smell. It is not used to drinking. It is all 711 to buy water. The hotel has no parking lot. It is not good to park.
Garrya Tongsai Bay Samui
4.6/540 avaliações
Choeng Mon Beach
We have just returned from a 12 night stay at the Tongsai Bay. As returning guests we knew to expect an excellent service across the board. However what we didn’t expect was that they have managed to improve on what we already thought was perfection! The Garrya rebrand seems to have complemented the Tongsai, without detracting from the essence of the original concept. The rooms have been re-vamped but the upgrade is very much in keeping with the eco friendly jungle location. It was good to see that the natural tones and furnishings remain. Many of the long-standing staff are still there, and the new additions in staff provide the same faultless service with a warm smile on their faces. Every single member of staff was exceptional! It would be unfair to list individual staff as it is obvious that all departments work together as one team under the expert guidance of Manuel and Mark. I have yet to stay in another hotel where senior management get so involved. The main improvement for us this time was the food, which was already very good. The Tongsai have definitely upped their game here. every single meal we ate was truly delicious. Overall and exceptional experience, we wouldn’t hesitate in recommending to anyone. Thank you to everyone at the Tongsai for making our holiday absolutely perfect. We look forward to seeing you again next year!
Al's Resort
3.8/572 avaliações
Chaweng Beach
The location is great. Lovely pool with bar. Lots of greenery, gardens. There is not enough light in the rooms. Breakfast needs better. At the reception you can rent a bike or order a taxi.
Cape Fahn Hotel Samui
4.2/564 avaliações
Choeng Mon Beach
Upon arrival we were awe struck with the organic beauty of the island which we were about to stay on.. After a short boat ride we had arrived in paradise and welcomed with warm smiles and refreshments. We were Taken to our room on our golf buggy (no motorised vechiles on the island yay). Our spacious waterfront room topped off with an infinity pool looked out over the Gulf of Thailand and was immaculately clean and serviced daily by up to 3 housekeepers at a time. We dined at Both Hue restaurant (our favourite) and also Long Dtai Both displaying fresh produce daily, some items unavailable from day to day which suited us as we knew it was all fresh 👍 The Staff Led by Urs (GM) and Patzy (Restaurant manager) were all friendly and attentive. The Day Spa exceeded our expectations with numerous treatments available to ensure you remain relaxed on your holiday Ignore the bad reviews on here about this property The place is amazing without fault!! We will be back ✌️

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Informações sobre viagens locais

Quantidade de hotéis5,399
Quantidade de avaliações29,331
Preço médio (dias úteis)219 €
Preço médio (fins de semana)224 €