Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.
The size of the room is neither too big nor too small. It is just right. The bathroom is separated. There are many types of breakfast, especially desserts and cakes. There are also a lot of people. Overall, it is not bad.
Overpriced for the service provided.
Asked for airport service but they couldnt reply even if they were online on whatsapp.
Cleanliness was average. Dusty.
Hotel próximo a Gulberg,Laore100% dos visitantes escolhem essa área
GGuest User2024.05.06
The front desk upgraded me to a deluxe single room for free, but there were guests staying in the hotel talking outside in the corridor all night, which was a bit noisy.
I recently had the pleasure of staying at Avari Xpress in Lahore, and it was an exceptional experience. The rooms were absolutely wonderfully spacious, impeccably clean, and tastefully decorated, offering a perfect blend of comfort and elegance.
What truly stood out were the amazing views of Lahore. From my room, I could gaze out over the vibrant cityscape, with breathtaking sights that captured the essence of Lahore’s charm, especially as the sun set.
The staff were courteous and attentive, adding to the overall enjoyable stay. I highly recommend Avari Xpress to anyone visiting Lahore for a memorable and comfortable experience.
Great staff, made sure , any request was carried out ASAP, arranged transport at low costs , every one really went the extra 10 miles on every occasion to make our stay as comfortable as possible,very clean , hot cold water, Shakeele,Sajid, owner Mr Sheik, always there to welcome guests, really great bunch, they said , it's a family , that's how they work
Having read that the Pearl Continental was a 5 Star hotel, made me look forward to staying there.
Upon arrival, the staff at the reception desk were very courteous and professional. Check-in was slow due to some alleged computer issue.
The rooms were nothing special and looked very tired and in need of renovation. Especially the bathroom, which was on par with a 1 Star establishment.
Breakfast was acceptable and service reasonable. Definitely not to 5 Star standards.
Again the reception desk staff professional and courteous upon checking out. The icing on the cake for me was when we checked out, I asked where would be the best place to get a taxi. They said they have a desk near the entrance and the staff there can arrange transport for us.
So we approached the desk and told them where we wished to go. After tapping on a calculator for 5 minutes the chap told us the fare would be 10,000 Rupees. 10,000 I exclaimed! This was more than double for what the journey should be. I was expecting it to be slightly more as it was being arranged by the staff of a so called “5 Star” hotel.
I shared my thoughts on the fare but the chap was not interested. I reluctantly accepted the fare, paid the 10,000 rupees in cash, whilst trying to convince myself that it’ll save me walking a few hundred meters down the road and haggling with the taxi walas in the midday heat.
So we were escorted to the vehicle by the chap from the desk. The vehicle wasn’t anything special, just a standard saloon, which had seen better days.
The chap from the desk, gesture for me to follow him back to the desk, whilst he asked my wife to make herself comfortable in the car, and the driver began putting our cases in the boot.
I followed him back towards the hotel entrance and asked what was going on? He casually replied that he had miscalculated the mileage and would require more money. To which I laughed and replied that the cost was already more than double. How could he be asking for more!
I shouted to the driver to take the cases out of the vehicle and asked my wife to not get too comfortable.
I then told the chap at the desk that I have never been dealt with in such an unprofessional insulting manner. I voiced that these type of extortion tactics are very unbecoming of a so called “5 Star” hotel. I demanded my 10,000 Rupees, which he grudgingly gave to me.
Suffice to stay, I will never be staying at the Pearl Continental in Rawalpindi ever again.
It’s most definitely NOT a 5 Star hotel in any shape, way or form.
With staff like the guy who tried to rip me off, not once but twice, in broad daylight, just highlights the festering desperation, greed and total disregard of any form of respect or decency that exists here. Absolutely no shame.
Anyway we walked 6 feet outside the hotel and got a taxi for 4,000 Rupees for the same journey.
Be careful, everything isn’t what it seems. Watch out for these smiling passions and daylight highwaymen.
Hotel próximo a Gulberg,Laore100% dos visitantes escolhem essa área
GGuest User2025.01.29
We had an excellent stay. The hotel and the staff were amazing throughout our stay of 10 days. The breakfast and the location was also superb. Cannot fault it for anything. The complimentary airport drop off and pick up was added benefit which other hotels do not provide. We will be coming back again.
Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
Hotel próximo a Gulberg,Laore100% dos visitantes escolhem essa área
SShehroz12025.12.12
I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
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8.8/10
Very Good
IImran LondonExcellent 5 star hotel with exceptional staff. I had the pleasure of a young lady from guest relations help me with an internal flight ticket issue I had, and she also helped me book some business class coach tickets to Islamabad showing me considerable care.
All the staff are kind and courteous and will do the upmost to help hotel guests.
Rooms are well appointed and the beds are very comfortable.
Gym was large with good equipment for cardio weights., whilst the pool was perfectly temperature controlled.
I genuinely was surprised and impressed with how good this hotel is and I would definitely go back in a heart beat.
TTravelTime11Dear Hotel Management !!!
Can't praise this hotel highly enough - they are really amazing
The staff at reception in particular have the best customer service skills I have experienced in Pakistan - feels like being in a western hotel. I wished I remembered his name but the man who checked me in and checked me out was extremely professional with fantastic customer service skills.
Reception management should find out who he is and give him a pay rise. God bless you man
BBipul123I had a great stay at Royal Swiss Lahore—its location next to the airport was super convenient. I felt completely secure, and the staff provided excellent service throughout. The food was delicious, and everything was clean and well-managed. Though on the arrival day they provided me room which didn’t match with descriptions.
PPakistan’s travellerSuperb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations.
ZZAHID-IQBooked a room from *********** the room was noisy and the view was in Parking lot of hotel.
Room was clean and service was good. The was only the Parking and noise cancelable windows.
SShehroz1I waited more than 30 minutes for check-in even though they told me it would be ready at 3 PM. The apartment was still not prepared, and it felt like we were not treated as guests at all. At check-out, they asked us to stop and wait again because they needed to inspect the apartment before letting us leave. Because of this delay, I ended up missing my flight. The whole experience was extremely frustrating and disappointing.
LLatif Ur Rehman AnsariGreat staff, made sure , any request was carried out ASAP, arranged transport at low costs , every one really went the extra 10 miles on every occasion to make our stay as comfortable as possible,very clean , hot cold water, Shakeele,Sajid, owner Mr Sheik, always there to welcome guests, really great bunch, they said , it's a family , that's how they work
GGuest UserI recently had the pleasure of staying at Avari Xpress in Lahore, and it was an exceptional experience. The rooms were absolutely wonderfully spacious, impeccably clean, and tastefully decorated, offering a perfect blend of comfort and elegance.
What truly stood out were the amazing views of Lahore. From my room, I could gaze out over the vibrant cityscape, with breathtaking sights that captured the essence of Lahore’s charm, especially as the sun set.
The staff were courteous and attentive, adding to the overall enjoyable stay. I highly recommend Avari Xpress to anyone visiting Lahore for a memorable and comfortable experience.
侯侯Apart from the old hardware in the room, everything else is very good! The whole building is very local and historical! Dinner in the hotel restaurant in the evening with local singers performance appreciation, it is also a very good experience!
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