A inscrição era fácil, MAS poderia fazer com Mais informações sobre o hotel.
Durante a estadia, só há toalhas grandes. Não há toalhas pequenas. Não há problema para mim, enquanto estou viajando sozinho.
Eu tinha UMA vista deluxe para o Mar e a vista é boa.
É Muito BOM, MAS EU realmente não gosto de quarto escuro. Há duas bolhas lá em baixo. Eu chamo esse serviço às 6h, eles vieram diretamente para ver e eles voltaram com novas bolhas às 9h. Talvez a substituição não esteja disponível nessa altura. Mas porque OS MEUS filhos estavam dormindo, EU cancelo.
It is the best hotel nearest to every POI in bukittinggi. The hotel's Saka Cafe level 4 provides great ambience and view overlooking scenic town view and panoramic view of the mountain and valley. The superior family room we were staying in is spacious and comfortable most suitable for 3 people. The breakfast was decent serving traditional delicacy. Toast and cereal for kids are available. The seating is limited but there was no queue problem. The exception is the only lift operational is slow serving 6 levels. However, we got around this by using stairs which are quite steep and hard on my poor knees. So, if you are visiting together with elderly with walking difficulty perhaps it would be best to stay in the rooms nearest to the ramp nearby the reception.
Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.
The cleanliness inside room really need to be improved a lot. I got bath towel with stain and visible stain insode the bathroom near the sink. TV was not working and the TV's screen got something on the surface. However, the variety of foods during breakfast buffet was good. My first and last time stayed at this hotel.
Cute, modern, clean hotel located in a good part of town, close to the beach and other sights!
The staff were very friendly and helpful. It was a pleasure to get back to the hotel after a long day!
Breakfast was limited but well prepared and presented and delicious!
Will stay again!
My checked in and checked out was handled by Ms Putri and it was smooth. Kudos to the housekeeping staff who made up my room. It was always perfectly refreshed when I am back to the room. Food served during breakfast was delicious and staffs were attentive and giving great service. Overall an enjoyable stay and definite thumbs up.Recommeded place to stay while in Padang.
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128 avaliações
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9.4/10
Amazing
Very great breakfast and nice and clean room. Spacious bar area and also great dinner buffer
The hotel is right next to the mall and it is walking distance to alot of shops and opposite night market. Great location. Room is very comfortable, spacious and complete with basic amenities.
Everything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too. The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed. However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
Grand Gallery Hotel Bukit Tinggi – Comfortable Stay with Great Location ⭐⭐⭐⭐ Stayed at Grand Gallery Hotel Bukit Tinggi and had a pleasant experience. The hotel is clean, comfortable, and well maintained, making it a good place to rest after exploring the city. Rooms are spacious enough and suitable for families. The location is a plus — close to Bukit Tinggi attractions, making it easy to get around. The surrounding area is lively, yet the hotel itself feels calm and restful. Breakfast was decent with local options, and the staff were friendly and helpful, always ready to assist with requests or directions. Overall, a good value-for-money hotel in Bukit Tinggi, especially if you’re looking for a comfortable stay in a convenient location. Would consider staying here again.
Nice hotel located near the beach. The receptionists are very accommodative and friendly. Breakfast choice was good. Room is spacious and nice. Defintely would come back again
ZZetty AmniOverall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
Everything was nice! The hotel is beautiful and gives off Bali vibes. Breakfast was decent too. I arrived 2 hours early due to heavy rain and hoped to check in early to change my wet clothes. Although no room was ready, the staff kindly let me store my bag and use the public toilet to change. However, when I returned at 2pm (the official check-in time), the room was still not ready and I only got in at 2:30pm. Still, I appreciate their helpfulness and tolerance—just a bit more punctuality would make the experience even better.
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