Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
CChrichill2025.12.31
The hotel is overall nice, with friendly and helpful staff. Although the floor in my room was a bit dusty, the location is very convenient—just a few minutes’ walk to the mall, and the bus terminal is directly opposite the hotel. The buffet breakfast has limited options, but the food is quite good.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
BBeverly J. Beverley2025.11.26
We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
AAliice2026.01.08
Great hotel in an excellent location, making it easy to get around and explore nearby attractions. The room was very clean, comfortable, and well maintained. Staff were friendly, helpful, and professional throughout the stay. Facilities were well equipped and convenient, adding extra comfort and value. Overall, a pleasant experience and highly recommended for both business and leisure travelers alike.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
CCrisix in HK2025.12.04
The room was fantastic—spacious, modern, and incredibly clean. The bed was one of the most comfortable I’ve ever slept in, making it easy to get a great night's sleep. The shower was also excellent, with great water pressure and plenty of hot water, which is always a plus after a long day.
Breakfast at the hotel was also great. With big variety and good quality of the food. From fresh fruit and pastries to hot dishes, everything was delicious and well-prepared.
However, the check-in process was a bit slow. It seemed like the front desk was understaffed or perhaps dealing with a system issue, which caused some delays. Additionally, I was disappointed to find out that the swimming pool was under renovation during my stay. It would have been nice to know this in advance, as I was looking forward to using it after a long day in a car.
Despite these minor inconveniences, I enjoyed my stay and would definitely consider returning.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
11352200****2026.01.24
The room was clean, and the location was convenient, right next to a Chinese church. The breakfast was fantastic! The staff were all very welcoming. The rooftop pool was clean, had attentive service, provided towels, and you could even order food there. SM Big Mall is definitely worth a visit!
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
LLuqmanazmi2026.02.03
Staff were friendly, professional, and always ready to help. Check-in and check-out were smooth, and service throughout the stay was consistently good.
The room was clean, modern, and comfortable.
Overall, a great choice whether you’re in Cebu for business or vacation. Would definitely stay here again
Hotel próximo a Mactan,Lapu-Lapu City26.6% dos visitantes escolhem essa área
GGuest User2026.02.14
This was a truly satisfying stay; the hotel's overall quality is very high. The room was clean, tidy, and odorless, with comfortable bedding and soft pillows, ensuring a fantastic night's sleep. The facilities were comprehensive and easy to use, and the internet speed was excellent. The service was top-notch; the front desk staff were kind and patient, and the cleaning aunties were very polite. The environment was quiet with good soundproofing, so we weren't disturbed at night. The location is excellent, making travel convenient, and there are many dining options nearby. The cleanliness was meticulous, with no overlooked corners. The price was reasonable and offered great value for money. It's suitable for both short business trips and longer stays, and I highly recommend it.
It’s our first time staying at Hennan Premiere Coast for our anniversary and the staff went above and beyond to decorate the room for us. We are beyond grateful and our stay at this hotel was memorable. The staff were so helpful and accomodating and the location is perfect as it is right by the beach, breakfast buffet has a lot of options to choose from korean, filipino, full breakfast. Whether you choose to swim at the beach or lounge at the pool areas, the staff is ready to take your order or to help you with ammenity concerns. There was a power outage in the area due to the earthquake but the hotel is equipped with generators and the staff made sure that everyone is safe. We would definitely be coming back.😍😍😍😍
Very nice, spacious, and clean room. Complimentary minibar and small snacks on the first day. Beautiful view from the 15th floor, and the food at Uma restaurant was delicious with great service and not too expensive.
Hotel próximo a Cebu Downtown,Cebu City67% dos visitantes escolhem essa área
AArlee John Tidoso2026.02.12
Superb central location within walking distance to Ayala Mall and eateries.
• Clean, spacious rooms with free Wi-Fi and helpful staff.
• Good value for money with free parking and an outdoor pool.
A convenient, budget-friendly choice for travellers who prioritise location and comfort over luxury — ideal for shopping, business trips and city stays.
Very Good
475 avaliações
8.8/10
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8.4/10
Very Good
LLeif ReyYou get what you pay for with this hotel. Although some of the appliances are old they still get the job done. The smart tv was a great addition to the room as it allowed us to watch and stream movies and tv shows. The only disappointing part was the internet connection as it wasn't stable and it wasn't fast enough to use reliably if you wanted to work.
GGuest UserMy spouse and I have stayed at Sheraton hotels in various locations several times before and have always had wonderful experiences, which is why we chose your hotel for this trip. Actually, before the trip, the hotel we were most looking forward to was the Sheraton. While the staff members we encountered were very friendly and tried their best to assist us, we unfortunately faced a challenging situation with our room. We were disturbed by a persistent noise since the afternoon. Initially, we were told it was from the laundry machines, but when a technician arrived late at night, it was identified as an Air Conditioning (AC) mechanical issue. Because the issue couldn't be resolved, we had to move to a new room after 11:00 PM. The wait and the move took nearly an hour, leaving us both feeling quite exhausted. This is the first time we’ve had such a terrible experience with Sheraton, and it significantly impacted our rest. Unfortunately, the Sheraton Hotel did not offer any compensation. Even when we called the front desk the following morning to request a delayed check-out due to a late-night room change, the front desk refused, citing the large number of guests checking in the next day. We only received permission for a two-hour delay after personally protesting at the front desk. Upon check-out, there were no room discounts or compensation offered whatsoever. As a five-star hotel, such mistakes are unbelievable. The experience that day completely shattered our positive impression of the Sheraton Hotel. I sincerely hope you will address the issues with both the facilities and the service to prevent future guests from experiencing a similar mishap.
By the room 816 to 908
GGuest UserI'm leaving this review in the hopes that it will be helpful to those traveling to Bohol.
1. Location: Since it's far from Alona Beach, I had to pay an additional 300 pesos one way for the free massage pickup and drop-off.
2. Facilities: The room was very comfortable and bright, perfect for putting on makeup. The mattress and bedding were nice, and the single beds came with two pillows, which was very comfortable.
3. Pool: The water was clean and regularly maintained, so it was great for swimming. At other resorts, I've never been in the water.
4. Meals: Breakfast was included, which was simple but filling and delicious. It was also nice to be able to order other meals whenever I wanted, which was also delicious.
5. Service: The staff were all friendly, and since it's not a busy area, they provided hotel pickup and drop-off for nearby areas and called tuk-tuks for further places. Grab wasn't available.
6. Overall: This is a resort I'd stay at again when I want a quiet and relaxing stay, but the distance from the city center was a bit inconvenient. This resort is great for water activities. I went shopping at ICM for 400 pesos one way, but I like to wander around nearby, so I moved to Alona Beach and had some fun.
Because it's surrounded by mountains, there were so many mosquitoes that I think I killed about 10 a day. Ask for an electric mosquito coil to minimize the damage.
This is a resort I highly recommend, but the biggest drawback is the mosquitoes.
AArlee John TidosoSuperb central location within walking distance to Ayala Mall and eateries.
• Clean, spacious rooms with free Wi-Fi and helpful staff.
• Good value for money with free parking and an outdoor pool.
A convenient, budget-friendly choice for travellers who prioritise location and comfort over luxury — ideal for shopping, business trips and city stays.
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
GGuest UserBreakfast was great. The location is excellent, close to everything, and easy to find. My only minor issues were the lack of in-room slippers and no toiletries provided. However, they made up for it by offering unlimited drinking water conveniently located just outside the room.
BBubbleChimpGood for experienced divers but not for new divers, solo travellers, relaxing beach time or a deluxe experience even though it was £200+ a night so I did not think it was good value.
For me it was just the wrong choice and I didn't do enough research. The main disappointment comes down to me basing my expectations on the price instead of the 3 star rating. I haven't paid that much for a hotel before and usually go for 4 or 5 star places so I just don't understand the pricing, maybe that's just how it is in the Philippines. The staff and service are good, breakfast and the room are ok, spa and diving are the good amenities so it might be the diving location which warrants the price.
Lunch and dinner are good. I recommend the honey yoghurt muesli with mango and the chicken salad (with a dressing) for breakfast. Everything I had on the lunch/dinner menu was great - the tom kha gai soup, Dorado, burger, curry etc all good. Small range of beers and cocktails available but cocktails were good too.
The room and bathroom are fine for 3 star standards. There is termite stuff falling from the wood beams and dead moths or similar insects on shelves which did not get cleaned away.
The Swedish massage was good, I recommend Gail. The shiatsu was painful and pinched my skin so she switched to Swedish. The pool is murky and not enticing to swim in, lots of mozzies around it too.
I much preferred the beach and water conditions further down at Dauin. I like to relax on a nice beach and swim etc. that's where the great snorkeling is too. But the water at Atlantis is too rough and windy and the beach too narrow.
Although the dive masters are great for leading dives and probably for the other diving skills, I wouldn't recommend getting your open water certificate here especially if you're at all nervous about it. There were some differences with the SSI videos like being able to practise boat entry in the pool first and using a snorkel that I would have preferred what with the condition of the water there. The beach, water and entry conditions are so much better 20-30min down the beach at Dauin, Bongo Bongo beach. I managed to earn my open water and it was the reason for this trip but it wasn't a pleasant experience and I watched the divers enter at Dauin quite jealously.
Considering you can do 4-5 dives a day here plus a day for Apo island, I think 3-4 days here would be perfect.
The hotel tour prices were a bit more expensive than others I found and they do not arrange joiner tours so as a solo traveller, their tours were prohibitively expensive. For some reason there were no joiner tours available outside the hotel either, I don't know if that's because of the season (jan-feb) or that's usual for the Philippines but it's the first time I've experienced that in my travels.
The tour to Apo Island is good and well arranged. The only thing is as a snorkeler you have to wait until after lunch to get to the shallow turtle area but it was great and a benefit of going with the hotel is you leave on their boat right from the hotel, no need to drive to the ferry.
GGuest UserHenann lagoon Bora and henann alona panglao is excellent 👌👌 but the trip.com is not recommended Nung nalaman ni trip na British national Kasama ko Ang daming nabago sa 2bookings ko Malala halos na double gastos nyeeemas
SStan LeungCrimson Hotel has excellent staff, friendly service, and great facilities such as the bubble pool party on Saturdays and private beach snorkeling. The location is a bit far from the city, but the shuttle helps. Rooms are clean though somewhat dated, and dining in the hotel restaurants is pricey, with overall costs on the higher side.
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