Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
NNorjetalexis Cabrera2026.02.24
Ambience: good ambience, peaceful, seems an expensive hotel.
Check in check out: slow process. Does not take into consideration the time of the client. Call the front desk a head of time before checking out to hasten. The receptionist is not welcoming, not courteous.
Rooms: exceptional! The view at 1210 was superb! All amenities were working. Clean room. The shower gel was watered down. The wifi was very slow almost unserviceable.
Food: The only thing that pulls the hotel down. Food was mediocre; kept repeating the menu, taste like carinderia. Nothing special. They keep on providing processed food in the menu, ice bucket was not sturdy enough, they cant provide tongs. Condiments not available readily. It seems that they are cost cutting.
Staff: said earlier guest are not very courteous.
Overall: will go back for sure but we hope there will be improvements.
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
BBeverly J. Beverley2025.11.26
We love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
AAliice2026.01.08
Great hotel in an excellent location, making it easy to get around and explore nearby attractions. The room was very clean, comfortable, and well maintained. Staff were friendly, helpful, and professional throughout the stay. Facilities were well equipped and convenient, adding extra comfort and value. Overall, a pleasant experience and highly recommended for both business and leisure travelers alike.
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
SSTEPHEN OCHIENG KULALI2025.12.28
Radisson Blu Cebu made a strong impression on us from the moment we arrived. The reception team was genuinely welcoming and efficient—one of those check-ins that immediately sets the tone for a smooth, comfortable stay.
Breakfast was a daily highlight. There were plenty of delicious options to choose from, so everyone in the family could find something they loved. The omelette station deserves special mention: the chef was not only friendly and fast, but truly outstanding—hands down the best omelette experience I’ve had at any hotel. It sounds like a small detail, but it made mornings feel a little more special.
We also tried the lunch and dinner buffets, and they were spectacular. The selection was generous, the presentation was inviting, and everything we tasted felt thoughtfully prepared. It’s the kind of buffet that actually feels like part of the vacation rather than just a convenient meal.
What really stood out overall was how well the hotel works for both individuals and families. The atmosphere is relaxed and polished without being stiff, and our family enjoyed every bit of our time there. It felt easy to settle in, unwind, and just enjoy being together.
Location-wise, it’s hard to beat. The hotel is right next to SM Cebu City Mall—literally just across the road—which was incredibly convenient for shopping, dining, and last-minute needs. We also found it easy to get to other major malls like Ayala Center Cebu and Robinsons Galleria, so getting around for errands or leisure was never a hassle.
All in all, Radisson Blu Cebu delivered on service, food, comfort, and convenience. I’d highly recommend it—especially for families looking for a reliable, enjoyable stay in Cebu.
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
GGavin Travis2026.02.04
This my second time staying in Bayfront. The staff are very warm and helpful. Cleanliness is top notch. Rooms are spacious and tidy. Delicious breakfast everytime. Lovely roof deck pool. Location is superb.
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
JJacksutton2025.11.10
Easily one of the best holiday inn’s I’ve ever stayed in! Really clean and attentive staff! Also some of the best baked goods that can be found in the lobby at their crème cafe.
Hotel próximo a Mactan,Cidade do Lapu-Lapu28.1% dos visitantes escolhem essa área
TTones132026.03.21
Comfortable beds, lovely 2 bedroom apartment.
The pool is beautiful.
There is a swim up bar, but no one is there.
There is a bar onsite, but it’s not really “open”. It isn’t staffed, I had to call to get someone to come up, and I don’t think there’s drinks actually there, as Yvette had to go downstairs to get my beers.
She was lovely though, she chatted to me while I had a beer.
The room has tea and coffee, toothbrush/paste set.
We were the only guests there, so it was very quiet. It’s a massive, cool hotel.
Overall a great stay!
Would definitely go again! Super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic, super awesome, super amazing, super fantastic!
Hotel próximo a Cebu Downtown,Cebu70.3% dos visitantes escolhem essa área
LLeeroy Travels2026.02.21
Amazing hotel for Cebu travelers!
The location is perfect — right in the city center and within walking distance to Ayala Mall. There are also great restaurants and spa/massage salons nearby, which makes everything very convenient.
The staff were friendly, welcoming, and very accommodating throughout my stay.
One small area for improvement would be the breakfast, especially the bacon 🥓. It looked and tasted like it had been reheated several times and had lost its appeal.
Overall, I had a wonderful experience and would definitely recommend this hotel. 4.9/5.0 👍👍👍
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8.5/10
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LLeif ReyYou get what you pay for with this hotel. Although some of the appliances are old they still get the job done. The smart tv was a great addition to the room as it allowed us to watch and stream movies and tv shows. The only disappointing part was the internet connection as it wasn't stable and it wasn't fast enough to use reliably if you wanted to work.
WWangxiatian117The hotel's location is excellent and very convenient, with plenty of dining options nearby, including Jollibee, a famous Filipino fried chicken chain. It's also super handy that the meeting point for island hopping tours is right next to the McDonald's next door. The airport isn't too far either. The hotel's airport transfer service was great; the driver was really friendly and we chatted the whole way. Ewwan at the front desk provided exceptional service, being very patient and even helping me register my SIM card on the first day. The room was spacious and clean, and the bed was very comfortable. Breakfast starts at 6 AM, but on days when I had an early island hopping trip, I could get breakfast at the restaurant as early as 5:30 AM, which is a huge plus! The hotel shares a compound with Henann Resort Alona Beach, right next to each other. When I moved from one to the other, the reception even gave me a shuttle ride, which was fantastic.
GGuest UserMy spouse and I have stayed at Sheraton hotels in various locations several times before and have always had wonderful experiences, which is why we chose your hotel for this trip. Actually, before the trip, the hotel we were most looking forward to was the Sheraton. While the staff members we encountered were very friendly and tried their best to assist us, we unfortunately faced a challenging situation with our room. We were disturbed by a persistent noise since the afternoon. Initially, we were told it was from the laundry machines, but when a technician arrived late at night, it was identified as an Air Conditioning (AC) mechanical issue. Because the issue couldn't be resolved, we had to move to a new room after 11:00 PM. The wait and the move took nearly an hour, leaving us both feeling quite exhausted. This is the first time we’ve had such a terrible experience with Sheraton, and it significantly impacted our rest. Unfortunately, the Sheraton Hotel did not offer any compensation. Even when we called the front desk the following morning to request a delayed check-out due to a late-night room change, the front desk refused, citing the large number of guests checking in the next day. We only received permission for a two-hour delay after personally protesting at the front desk. Upon check-out, there were no room discounts or compensation offered whatsoever. As a five-star hotel, such mistakes are unbelievable. The experience that day completely shattered our positive impression of the Sheraton Hotel. I sincerely hope you will address the issues with both the facilities and the service to prevent future guests from experiencing a similar mishap.
By the room 816 to 908
GGuest UserI'm leaving this review in the hopes that it will be helpful to those traveling to Bohol.
1. Location: Since it's far from Alona Beach, I had to pay an additional 300 pesos one way for the free massage pickup and drop-off.
2. Facilities: The room was very comfortable and bright, perfect for putting on makeup. The mattress and bedding were nice, and the single beds came with two pillows, which was very comfortable.
3. Pool: The water was clean and regularly maintained, so it was great for swimming. At other resorts, I've never been in the water.
4. Meals: Breakfast was included, which was simple but filling and delicious. It was also nice to be able to order other meals whenever I wanted, which was also delicious.
5. Service: The staff were all friendly, and since it's not a busy area, they provided hotel pickup and drop-off for nearby areas and called tuk-tuks for further places. Grab wasn't available.
6. Overall: This is a resort I'd stay at again when I want a quiet and relaxing stay, but the distance from the city center was a bit inconvenient. This resort is great for water activities. I went shopping at ICM for 400 pesos one way, but I like to wander around nearby, so I moved to Alona Beach and had some fun.
Because it's surrounded by mountains, there were so many mosquitoes that I think I killed about 10 a day. Ask for an electric mosquito coil to minimize the damage.
This is a resort I highly recommend, but the biggest drawback is the mosquitoes.
LLeeroy TravelsAmazing hotel for Cebu travelers!
The location is perfect — right in the city center and within walking distance to Ayala Mall. There are also great restaurants and spa/massage salons nearby, which makes everything very convenient.
The staff were friendly, welcoming, and very accommodating throughout my stay.
One small area for improvement would be the breakfast, especially the bacon 🥓. It looked and tasted like it had been reheated several times and had lost its appeal.
Overall, I had a wonderful experience and would definitely recommend this hotel. 4.9/5.0 👍👍👍
BBeverly J. BeverleyWe love Nustar so much! This is probably our 5th time here! Stayed here from Nov 5 to 7 as it’s Mine and my bros bday and it was after Typhoon Tino. As always they are very accomodating, friendly and helpful and gave me a piece of cake and fruit bowl but this time I ask for a happy birthday note on the monitor for background pic for me & entire family as celebration but they keep telling me they will send someone up but no one really came from the IT department . I did expect a happy birthday greeting on the monitor it would have been very special, but I understand as maybe they are so busy and under staff because of the typhoon and instead of 2 pm check and we were able to check in very late like 5:30 pm because they’re probably under staffs but all of these did not ruin our overall stay as new star staffs are all very welcoming. We had birthday dinner in the good luck hotpot which is just inside Nustar as well. Thank you Nustar for being very welcoming , friendly and hand on chest when Greeting guest is such a Nustar trademark  please trade me a guest feel welcome and at home
GGuest UserBreakfast was great. The location is excellent, close to everything, and easy to find. My only minor issues were the lack of in-room slippers and no toiletries provided. However, they made up for it by offering unlimited drinking water conveniently located just outside the room.
MMeihuizzzzThe entire resort consists of 1-2 story buildings, giving it a real vacation vibe away from the bustling city. The staff were incredibly friendly throughout our stay. You do have to be patient with the slower service, like dishes being served, which is common in the Philippines, but then again, we were there to enjoy a 'slow-paced life.' If you want your room cleaned quickly, you'll need to call the front desk specifically, otherwise, it typically won't be done until after 3 PM.
GGuest UserThis is a wonderful hotel for families the pools and facilities are fantastic and great for kids and families. The staff are very friendly and welcoming. On check in you do have to deposit 2000 pesos per night, but while you are eating at the restaurant you can charge it to your room and pay out of the deposit. There is not much outside the resort so most meals will most likely be spent there. The food is very nice with a good selection and breakfast/dinner buffet available or have a la carte.
MMzcindyongI recently stayed at Bluewater Maribago and had an overall pleasant experience. The resort offers a relaxing atmosphere with strong hospitality standards and several standout features, though there are also areas that could benefit from improvement.
What I Liked
1. Excellent service and hospitality, especially at the Oyster Bar. The staff were attentive, warm, and professional, which truly elevated the dining experience.
2. Newly refurbished modern rooms that feel fresh, clean, and well-designed for comfort.
3. Convenient buggy service around the property, which makes getting around easy and enjoyable.
4. Lifeguards stationed at all pools and swimming areas, providing reassurance and a strong sense of safety for guests.
5. Anuma Spa’s ambience and treatment selection, which offer a relaxing environment with a wide range of spa services to choose from.
Areas for Improvement
1. Breakfast management during peak hours needs significant improvement. Around 8:30 AM, the breakfast area becomes very busy, and food replenishment is slow. For example, while there are three hot steamers dedicated to eggs, bacon — a hot favorite — is served on a small plate that gets wiped out within seconds. Food supply and quality control during peak periods should be better managed to ensure consistency. The bread selection, however, is excellent and deserves recognition.
2. Security procedures may unintentionally compromise guest privacy. Guests are frequently asked to state their room number when leaving the lobby, and again when entering through the guardhouse — first to taxi drivers and then to security officers. This means multiple strangers may overhear room numbers, which raises safety and privacy concerns. A more discreet verification process would enhance guest security.
3. Spa promotions for in-house guests are lacking. While the spa experience is excellent, there are currently no exclusive perks for staying guests. Introducing options such as an early bird discount (e.g., 10:00 AM–3:00 PM) or curated half-day and full-day “head-to-toe recharge” packages would be attractive. The spa pricing is relatively high compared to comparable standard spas outside the hotel, so value-added incentives for in-house guests would make the experience even more appealing.
Overall, Bluewater Maribago offers a comfortable and well-maintained resort experience with strong service standards. With improvements in breakfast management, privacy-focused security procedures, and enhanced spa promotions for in-house guests, the resort could further elevate its guest experience.
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