Arriving at the train station, I found out the shuttle bus for the hotel wouldn't arrive for another 45 minutes, so we opted to walk there. It takes about half an hour but going uphill in the blazing sun was a bit torturous. The driveway is also very steep, so beware if you have a lot of baggage. Hotel has a wealth of history. It hosted a lot of famous guests in the early 20th century. Modern hotels are sterile in comparison. It's an old building, so is draughty and full of ancient furniture. This may be a turnoff for some but I found it completely charming.
Splendid lobby on 13/F with best view in the town, convenient parking facility connecting to the hotel at a reasonable price ¥1,100 overnight, close to shops and train station, buffet breakfast with quality.
Just need to ask for coffee set at reception, not provided in room and only have chopsticks in restaurant.
Standard exterior and interior design of Fairfield Hotels in all around Japan, that is guest friendly and more sustainable, no gym, restaurant and bar but you can cook frozen food by microwave. Room is not big but good enough for sleeping and rest. Their idea is offering rest place for people likes hiking and natural trails.
O hotel fica do outro lado da estação Tobu Nikko, então se você vier para Nikko via trens Tobu, este hotel é altamente recomendado. Os quartos são pequenos, mas é o suficiente, e o banheiro tem uma pequena banheira para você mergulhar. O check-in e o check-out são bem tarde e cedo, respectivamente, mas podemos deixar nossas malas no hotel e depois voltar mais tarde para fazer o check-in/out. Há também um café da manhã de cortesia (pão simples, ovo, salada), embora não tenhamos reservado o café da manhã no Trip.com.
We had a fantastic stay at this hotel in Nikko. The staff were incredibly friendly and helpful, making our experience truly enjoyable. The meals, both dinner and breakfast, were delicious. The hotel's amenities, including a public bath, mini market, vending machines, and a cafe, covered all our needs. Additionally, evening events added a nice touch to our stay. Its convenient location, easily accessible from the train station via bus, made exploring Nikko effortless. The complimentary shuttle back to the train station upon check-out was a thoughtful gesture, rounding off a great experience.
Localizado em Nasu, Barrel Sauna & BBQ All-Inclusive Stay | nasu room é uma excelente base para explorar a cidade.
Durante a sua estadia, mime-se com uma visita ao sauna no local.
Neste casa de férias, você também encontrará instalações, incluindo um churrasco.
Os hóspedes que chegam de carro podem utilizar o estacionamento da propriedade.
All the staffs are professional, very service oriented and special mention to the room service is super super prompt! Room amenities are luxurious! Bed and blanket is so fluffy! Breakfast portion is huge and fresh. We were able to use the shuttle service for check in and out, only got a cab at the Nikko train station when we return late at around 7pm.
This is an excellent location with ample paid parking around, there are cheaper overnight parking around slightly further down from the hotel's partner parking lots.
Rooms were small and cozy with everything you need, staff were friendly and incredibly helpful. The bathroom however is rather small and not suitable for elderly.
The free breakfast provided in the lounge area is a variety of pastries and breads, you can take one to go as well.
Muito bom
164 avaliações
8,7/10
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8,5/10
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GGuest UserThe BEST hostel I ever stayed in! If you are staying in Lake Chuzenji in Nikko you got to stay here.
It is a hostel within a hotel so it is very clean, safe and very big. The staff are very friendly and everything is amazing.
They have a free onsen + a lounge with drinks, tea, wine, coffee, and ice cream bars that you could take! They have a microwave too if you need it and a hot water dispenser.
The hotel is right in front of the lake so you know you’re gonna have a good time! The bus station is also right in front and if you are parking they have plenty of space!
You have to come here. I will come here again!
JJ. SimonThe hotel is around 10mins walk from Kinugawa-Onsen Station. Although there are many abandoned hotels, shops, residences, buildings around the surrounding area, I can still explore the area as the street lights are lit in the evening.
The hotel is divided into different wings and occupies a large area. I stayed in the upper floors of the hotel’s main building (Kirakukan) but there’s an option to stay at the hotel’s park-cottages that is built on the cliff of the riverbank and overlooks the Kinugawa river.
The Kinugawa Park Cottage is located separately further away from the main building.
I only noticed a local Japanese family of four or five persons being escorted by the hotel staff to one of the cottages.
Other than that one-off encounter, I didn’t see anyone else at the area around the cottage which is also super quiet.
Likewise for the other wings of the hotel i.e. Kinoyakata and Kishintei, I didn’t see any guests maybe due to low season.
Love the onsen and the private open-air bath, the traditional Japanese kaiseiki breakfast and dinner.
There’s also a souvenir shop, ramen & snack shop as well as an outdoor swimming pool which I couldn’t use as it is only available for use come summer time.
Just across the road from the hotel, there’s the Waterside Cafe Terrace, a 7-Eleven convenience store adjacent to the hotel and since there’s no self-service washing machine/dryer in the hotel, the nearest 24h laundromat is around a 5-min walk from the hotel located behind the Waterside Cafe Terrace and across the road facing “Galarie Cafe Painto E”.
On the day of check-out, the hotel helped to store my luggage and I had lunch at “Suzukawa Cafe” just next to Galarie Cafe Painto E. The food prices here are slightly cheaper than the ones near Kinugawa-Onsen station.
GGuest UserI don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
EEls 300377I had a truly wonderful stay at Hatago Nagomi. From the moment we arrived, the service was exceptional. The staff were incredibly warm, attentive, and genuinely caring. Their hospitality made us feel so welcomed and comfortable throughout our stay.
The food was absolutely amazing. Every meal was beautifully presented and thoughtfully prepared. The dishes were not only delicious but also showcased the freshness and quality of the ingredients. It was truly a highlight of our trip.
The view from the hotel was breathtaking. Overlooking Lake Chuzenji, the scenery was peaceful and stunning, especially in the morning. Waking up to such a beautiful view made our stay even more memorable.
Thank you to the entire team at Hatago Nagomi for the excellent service, super nice food, and unforgettable hospitality. We would definitely love to come back again!
GGuest UserI had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.
SSteve SiauwOne of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
LlimmaysallyThe Knot Utsunomiya is a brand‑new hotel (opened December 2025) with a prime location directly opposite Utsunomiya Station, and it does feature a stylish café and restaurant. However, my overall stay was disappointing.
- Check‑in & Service: Staff seemed inexperienced and a bit confused. When I requested extra pillows, I was told only one extra could be provided because the hotel “does not have so many pillows,” which felt unusual for a new property.
- Lobby & Atmosphere: The lobby music was very loud, making the space feel noisy rather than welcoming.
- Room Design: The room looked spacious at first glance, but the layout wasn’t practical. The table was tiny, leaving little space to put personal items. It felt like the design prioritized appearance over usability.
- Noise Issues: Soundproofing was poor. I could hear conversations from the next room and even snoring at night. In the morning, housekeeping staff made loud noises while cleaning other rooms, which disturbed my rest.
- Positives: The café and restaurant are nice, and the location opposite the station is extremely convenient.
Overall: While the hotel is new and well‑located, the service, noise control, and room functionality need improvement. Hopefully, with time and experience, The Knot Utsunomiya will refine its operations and deliver a more comfortable stay.
GGuest UserThe location is really good. 10 mins away from the station. Easy to find. Big hotel, about 11 floors. The room is quite spacious, part in western style with beds and part in japaneese with tatamis. There is sink in themiddle of the room, quite comfy. Good view to the mountain and forest from the window, 9th floor. Nice yukata to wear, i liked the outerpart. Breakfast and dinner is buffet, quite big choice, free beer for dinner, not so many fruits, no cakes for breakfast (dinner only). There is sushi and sashimi choice, delicious food. Onsen is quite good, clean, big. Will recommend to stay here
GGuest UserLocation: Fantastic! Both train stations and the bus terminal are within sight, making transportation incredibly convenient. There's a large supermarket about 600-700 meters away, which is great for groceries.
Room: The triple room isn't small, and the beds are comfortably firm. The heating in the room was a bit strong, and a humidifier would have been nice.
Amenities: You can pick up various toiletries at the front desk. On the first floor, there's a self-service coffee and tea bar, which is lovely for relaxing with a drink and enjoying the view after a day out. The hot spring has both indoor and outdoor pools, but there are only five showers. If you go during off-peak hours, it's not crowded. The large public bath only has a hairdryer, no lotions or anything else.
Breakfast: The menu changes daily. While not super extensive, the overall quality is excellent. The Japanese curry rice is delicious, and the bread is also good.
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