Excellent onsen Hotel surrounding with beautiful garden. the staff in the hotel is nice and super-helpful, though I wish they could find more english speaking workers. Room is clean and food is delicious. Wish I could have spent more time in the hotel! Definitely will come back to enjoy!
A relação custo-benefício é ótima, boa localização, preço baixo com café da manhã e jantar, e o quarto é grande. MAS, um hotel grande, mas muito antigo, como nos anos 80, muito escuro no prédio, como se fantasmas aparecessem. Além disso, SEM Wi-Fi! Este é provavelmente o estilo deste hotel para grupos. Já me hospedei em outros hotéis da Universal, alguns melhores, outros piores. Ainda assim, recomendo.
Um hotel incrível com um valor de CP muito alto. Você pode ver os detalhes cuidadosamente em cada lugar. O lobby, os corredores e os quartos estão todos lindamente organizados. As instalações na área de fontes termais são completas e confortáveis. Ramen grátis também é fornecido para encher o estômago
Embora as áreas públicas desse hotel sejam antigas, as quartos são modernas e limpas, MAS a sala é Muito pequena para duas pessoas.Considerando a localização e o preço, é decente para apenas ficar a noite.
Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
Like the Onsen and the room shower, it clean and useful. Onsen is too good to use the room shower. Shame that I just only stay for 1 night. Everything is good
Um hotel local boutique sob a Marca Excel é o que EU posso esperar.Tudo funciona, boas instalações do Grupo de Tokio.Sinto que a taxa de estacionamento de ¥1200 por noite é um pouco elevada Neste Tipo de cidade.
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9.0/10
Great
AANDREAS NUR JAHJAMatsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
AAnonymous UserThe hotel is located near Matsue station. The front desk agents were very polite and did their best to talk to me, despite my very broken Japanese. Guests are given a locker, protected by a keycard. The locker itself was good enough for me, who took only a conventional backpack and a pair of shoes, but might not be enough for those who are not traveling light like that. The bathrooms were shared and quite clean, fully furnished with amenities for showers and personal hygiene. WiFi was included and it was quite decent for general use, even when inside the shared bedroom. The bed capsule had a pillow and a blanket, lights and power outlets for phones. I had more space than I imagined, enough for me to sit on the bed. The only downside of this room type was air circulation, probably due to the hot climate that's been the standard here in Japan lately, but I think the fans could work more efficiently or the capsules could use an AC outlet. Other than that, I recommend this location and will certainly stay with them again.
YYolkieThis hotel is truly amazing! I appreciate a lot on:
- warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel
- gorgeous garden where you could take a seat and enjoy the view
- free Japanese alcohol at 1500-1800 (soft drinks until 2100)
- impressive free Japanese cultural performance at 2110
- quick and positive response despite I made several urgent requests due to sudden plan change
- free shuttle bus service between JR station and hotel if you approached front desk for information
- the environment of the public bath was quite clean
- totally different food combination in dinner for 2 nights
Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!
GGuest UserThe hotel staff are very polite and will introduce tourist attractions in Songjiang. The hotel facilities need to be improved and the carpet needs to be updated. The breakfast is acceptable, including fried eggs with herring, etc.
GGuest UserVery good value. Double room is spacious for two people. Bathroom is also spacious. Room, lobby, and public bath are clean. Very close to the Matsue station (less than ten minutes walking). Convenient and would return again. It wasn't super cheap when we booked, but it's definitely a case of getting what you pay for.
RREI YSIt’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !
GGuest UserSuitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
出出差者It was a great experience, very much like a budget Japanese inn, with tatami floors throughout the building, a natural hot spring on the rooftop where you can soak in the hot spring and watch the stars and the night view, free massage chairs that were great, and a variety of free food.
The last entry for breakfast is at 9:00, so remember to get up early for breakfast. You need to queue up to enter at 7:00 on Saturday morning. I like the homemade seafood bowl and all-you-can-eat crabs the most. Every dish is very Japanese and the fruits are very sweet.
The hotel is affordable and I would like to stay in the same group of hotels again if I have the chance.
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