Hotéis com Wifi em Niigata Prefecture, Japan

"We are not allowed to wear our own shoes once we enter the lobby. If we are expected to walk bare feet, maybe the hotel should consider providing guest with indoor slippers. It is very uncomfortable walking to the restaurants barefeet as no matter how clean they keep the floors, there’s bound to be food spills and oily surfaces. Breakfast and Dinner are great, just need more variety for guests staying more than 3 days."

"Nice place to stay a couple of days. Clean and comfortable room. Excellent breakfast with salmon. Free unlimited tea."

"The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option.  I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again. The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold. Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.  The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage. In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back."

"The hotel is close to the train station, but need to walk uphill. Although we clearly booked 2 adults 2 kids in Trip.com but the hotel still charged the extra costs for 2 kids (2 years old) for additional 4400 Yen, pay cash at the checkin counter. The room was ready at 3PM and got the room on 3rd floor with mountain view at the back of hotel. The room was spacious, nice and clean. Staff came for turning down the bed futon in the evening. The breakfast was so amazing and plenty of choices. Overall, we had a good stay. "

"Localização - Muito bom.A estação oposta Niigata, saída Da Praça Bandai.Há um Lawson oposto (lado Da estação), e um Eleven perto do hotel.Localizado de UMA Rua inteira de comida.Don Quijote está a 7 minutos a pé. Quarto. Grande, limpo, confortável.As camas e as cobertores eram muito confortáveis.A iluminação era um pouco rígida e estranha, MAS não era UMA Grande parte.A manutenção de casas é um Grande trabalho. Serviço de Front Desk - As coxas no fim-de-semana são muito longas.O check-in levou 15 a 20 minutos no sábado.O Pessoal Fez o SEU Melhor para acelerar o processo, fazendo com que OS convidados preencham as cartas de informação enquanto esperam. Os funcionários não interagem ou sorrirem muito. Eles não podem falar inglês, então você Precisa traduzir o Google. Eles tinham um Pessoal estrangeiro no trabalho (que eu suponho que posso falar inglês, Como SUA colega, depois de tanto tempo para entender, se voltou a perguntar antes de ELA ajudá-la). Se não, ela estava lá em silêncio, sem oferecer qualquer ajuda, embora ela imediatamente soubesse o que pedimos. Amenidades - Eles não fornecem a lã padrão de algodão e as botas, eles têm que comprar a um custo adicional. Há sacos de chá verde e café para você Tomar no lobby, assim como acessórios para orelhas. Conexão Wi-Fi - Conexão forte, MAS um pouco esporádico Como conexão cairá aleatório. Nossos/Lounge - Muito pequeno, Muito cheio.Enquanto EU estava lá, apenas três ou quatro secadores de cabelo, todos eles foram usados por convidados que o agarram há mais de uma hora, enquanto eles aplicavam máscaras faciais, etc., então a maioria Das pessoas deixava o cabelo molhado. Os fins-de-semana são certamente muito mais cheios, por isso, evite OS fins-de-semana se puder. Há também UMA área de Sala com três cadeiras de massagem, livros, máquina de venda e UMA Grande área de estar no Mesmo piso. Total - Grande e divertido estadia.Se estivermos EM Niigata, estaremos de novo."

"We had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out. Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather. The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone. While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!"

"Very nice place to stay! Quiet during the spring/summer period due to the area being more popular in winter. Very near Echigo Yuzawa Station within 5min walk. Was welcomed into the hotel nicely with complimentary matcha and snack. Upon check in there was even a cute Gachapon game in which you could win one of their special Niigata/Yuzawa stuff! I won a small pack of Niigata rice. Room was clean and spacious with a comfy futon bed. The public baths were so nice and well maintained! The staff here are very friendly and attentive. If you did not reserve their special dinner/breakfast set, you can still do say with 2 days advanced order over the front desk. I also love that they provide free shuttle to the station at check out upon request! Definitely staying here again if ever back in the area 🫶🏼"

"A very nice stay! Cozy clean and onsen was good. Host English was not great so you have to use a bit of Japanese when you arrive but otherwise a real gem!"

"I’m giving my honest opinion. This is my first unsatisfied review for a hotel room. I was very disappointed by the room for the price I paid. I paid more for this room than what I paid for luxury upscaled room near Tokyo Disney. The photos online were very deceiving. When I entered my room, it was gross, i cringed, and my toes curled. I didn’t want to put my belongings down. The carpet was old and disgusting. The pull out couch bed was gross. There were stains on the couch back rest and the mattress. The sheet for the mattress was too small it didn’t cover the stained mattress. The beds were hard and didn’t feel clean. The shower curtain had a bad odor. The room was very dated. Since this hotel is pretty secluded and other hotels were booked we had to make do. I’m glad we only stayed one night. On a better note, the staff were very friendly and service was great. Location for skiing was amazing, and the free shuttle bus was fabulous. Naeba Prince Hotel really need to do better with their rooms. I was looking forward to bringing my entire family of 14 to stay a few nights next year, but after seeing the rooms, I will not stay here again unless they renovate their rooms which are in dire need of upgrades."

"The Art Hotel Niigata Station's location is very ideal. It has a sheltered link way to the Train Station. There are also many shops around the area. The staff were friendly and helpful. The room was clean and big. Definitely worth revisiting."