The room is quite spacious and offers a great city view. The Smart TV is available, but it only supports YouTube and Netflix, with no other streaming options.
The interior appears to need some refreshing, as there are visible signs of wear and tear on the wallpaper. The bathroom also requires more thorough cleaning; the bathtub water was yellowish, which was unpleasant.
Breakfast offers a wide variety of options, but the overall taste was average.
Hotel próximo a Wiyung,Wiyung12.5% dos visitantes escolhem essa área
WWidia Yanelyn2025.10.03
”O hotel estava EM UMA localização fantástica, perto de todas as terras populares.Nossa sala estava Muito espaçosa e limpa, com UMA cama confortável e vistas belas do balcão.O pessoal era incrivelmente amigável e eficiente, O pequeno-almoço era delicioso com muitas opções frescas. Nós tivemos uma estadia muito agradável e relaxante!”
The hotel lobby is huge with a bakery and a lounge. The swimming pool is good for children as it has a slide. From the hotel lobby to the rooms is quite a distance as you need to take a lift and walk across to another building and may require you to take another lift if your room is not on the same floor to the connector bridge. Breakfast spread is good but some food gets cold fast. Need to improve on the nasi goreng as it is tasteless.
Hotel próximo a Tunjungan,Genteng37.5% dos visitantes escolhem essa área
CCheesesuperring2025.10.13
A localização é Muito conveniente, apenas Na direita Da Plaza Tunjungan.O pessoal é amável e nos sauda com um sorriso Quando nos vê.A sala é limpa e a cama é tão confortável. A minha única sugestão é que eles possam fornecer banhos no quarto.
1. Room Comfort & Design
The rooms blend minimalist elegance with modern amenities, offering features like a 32” LED TV, in-room safe, desk, air conditioning, blackout curtains, and premium bedding.
Bathroom amenities include a bidet, shampoo, slippers, hair dryer (upon request), walk-in shower, and complimentary toiletries—ensuring a clean and comfortable stay.
2. Location & Facilities
Situated strategically on Jl. Diponegoro No. 215 in Wonokromo, it’s close to major attractions like Korea Park, Thor Square, Ciputra World Mall, Tunjungan Plaza, and BG Junction.
Amenities include a rooftop terrace and sky lounge for relaxing with panoramic city views, an on-site restaurant (Zhang Restaurant), 24-hour room service, spa services, meeting rooms, and free parking.
Indonesia offers relatively affordable prices, which allows us to enjoy such a nice hotel without spending too much. With a shopping mall right downstairs for convenience, we really wish we could stay longer if time permits.
Hotel próximo a Tunjungan,Genteng37.5% dos visitantes escolhem essa área
UUsuário anônimo2026.02.03
Best part of the hotel is their staffs. All are friendly and try their best to help.
All good except AC is inconsistent. It turns off middle of the night. Also water pressure is low.
Breakfast is reasonable.
Other than that, all good.
I had a wonderful stay at Bumi Surabaya Resort Hotel. The place is absolutely beautiful, with a true resort vibe right in the heart of the city. The view is stunning, the Wi-Fi is super fast, and the food is genuinely delicious with a wide variety to choose from. What stood out the most was the exceptional hospitality – every staff member was warm, professional, and incredibly helpful. Highly recommended for anyone visiting Surabaya, whether for business or leisure!
I found nice squirrel to live in the tree nearby
Hotel próximo a Tunjungan,Genteng37.5% dos visitantes escolhem essa área
LLILICAPRILINA2025.10.12
Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
Ótimo
237 avaliações
9,3/10
Preço a partir de
€ 41
por noite
Verificar disponibilidade
Veja todos os hotéis com Wifi em East Java
Explore avaliações de hóspedes de hotéis em East Java
Ver tudo
8.6/10
Very Good
RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
XXianguangのwoniuThe Westin Surabaya was our first stop in Indonesia, and overall, it was fantastic! 🤗 The only minor drawback was that the room felt a bit on the small and compact side. However, the breakfast spread was amazing, and the location was super convenient. Right downstairs there's a huge complex, which made everything very accessible and easy to get around.👍
GGuest UserDelicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel.
The menu food sounds unappealing, but all 7 lunch and dinners were so good.
You have to try the chicken satay, which is soft and has white clean meat.
The tuna is melted and panini is so fresh.
The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed!
Her tempong chicken is yummy and fresh! Feels like it's directly from the farm.
Nasi goreng must not be missed!
Papayas seem to be in the season.
Fried bananas covered in coconut flakes are not to be missed!
In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them.
I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English.
May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby.
This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you.
I think the Indonesian and Javanese meals are better than the breakfast menu.
Breakfast pancake and American breakfast normal only.
They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling)
If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too.
The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko.
The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea.
There are corn fields beside the hotel.
They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras
(+ spiders).
Aaloysius alfaThe building in some areas, like the kids' playground, was dirty, small, messy, incomplete, and the toys were broken. Several other areas were also quite dirty. The service wasn't very friendly and was too strict. For breakfast, many hotels offer it for free for children under 12, or at least have a special child's rate. When I chatted with marketing, it seemed like there was a price for children, but on the day itself, the staff told me to pay the adult price.
GGuest UserThe room was clean and smelled fresh, the receptionist was friendly, and all the staff were incredibly helpful. Such great value for money! I'll definitely be back again!!! 🤗😍🥰🥳
HHook OneStayed there for 3 nights. Check-in was quick. Room amenities were just average and I noticed the bath towels were clean but need to replace as it looked slightly ”brownish” and slightly worn.
Breakfast was just average selections. And selections did not change for the 3 nights I stayed there.
However, it was a nice hotel and welcoming.
MMichelle JoanI cant comment much on this hotel because i only go there to sleep at night and catch up morning flight the next morning. Breakfast is simple not many choices.
GGuest UserA very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah.
The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.
RRF-27This was our second time staying at this hotel, and once again it exceeded our expectations in the best possible way. We arrived shortly after 12pm, fully prepared to leave our bags and wander around until the standard 3pm check-in time. To our pleasant surprise, the team offered us an early check-in without hesitation — a gesture that felt like an unexpected upgrade to our entire day. It’s the little things that truly make a big difference.
We stayed in a Standard Deluxe room, and it was more than spacious enough for the both of us. Comfortable, clean, and well-maintained, it provided exactly the kind of restful environment we needed. It’s always a good sign when you enter the room and immediately feel like you can take a nap without questioning your life choices.
Breakfast was another highlight of our stay. The spread was impressive, offering a good mix of local dishes, international options, and even Japanese selections. From savoury bites to sweet treats, there was something for every mood and every appetite. If breakfast is the “make or break” of a hotel stay, then this hotel definitely understood the assignment.
I would also like to give a special mention to Rusli at the reception. His warm hospitality and professionalism helped set the tone for our stay right from the moment we stepped in. Another heartfelt shout-out goes to Igrima from the restaurant. Although she is still a trainee, her dedication, attentiveness, and genuine passion for service shone through clearly. She handled her duties with the confidence of someone who has worked in the industry for years — a true rising star in the team.
Overall, our stay was memorable, comfortable, and pleasantly seamless. With consistent service and thoughtful touches like these, I’m confident that our third stay is not just likely — it’s inevitable. We’ll definitely be back again!
Para reservar um hotel na Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes no campo de pesquisa. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.
Como encontrar hotéis baratos na Trip.com?
Há várias formas de descobrir hotéis acessíveis na Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.
Onde posso encontrar as ofertas de hotéis da Trip.com?
O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.
Como conseguir hotel gastando menos?
Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.
Quantos hotéis estão disponíveis na Trip.com?
Na Trip.com, você pode encontrar mais de 1,5 milhão de hotéis em mais de 230 países ou regiões. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e encontre sua acomodação ideal!
Posso cancelar ou alterar minhas reservas de hotel na Trip.com?
Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas nas páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta Trip.com, clique em "Minhas reservas" e siga as instruções.
Como posso entrar em contato com o atendimento ao cliente Trip.com?
O atendimento ao cliente Trip.com funciona todos os dias. Acesse o atendimento ao cliente no site ou app Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.