Hotel is ideal for all local amenities, it comes with a fridge and microwave good shower room and well serviced.
Only complaint is that the beds are so low it's impossible for anyone with any disabilities to get in and out of bed and is only reason I won't be staying again.
Disappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
Lovely stay. Complimentary upgraded and breakfast as I am a Platinum Elite Marriott Bonvoy. Spacious room. Great Christmas deco. Staff at check in was very helpful and attentive. He welcome me as an elite member. Breakfast was ok, not excellent. Not much spread. Overall, a great stay for work.
Everything about the hotel is amazing but the WiFi and network needs working on. Best hotel, Best location, close to the city centres, close to the bus station, close to the train station
Decent room size. Dinner took a while to arrive but tasted nice. Breakfast was alright too but didn’t have any hash-browns. Pool was not that big but did allow children over the age of eight to go into the jacuzzi. Pool closed a bit early on Saturday that last entry at 7.15pm. Hotel was overall quite clean.
Um bom orçamento não frils hotel Cerca de 15 minutos fora de Gloucester, no estacionamento local, quarto limpo.com com ensuite (todo trabalhou).comfy e limpo cama grande dupla, silêncio, dentro e fora e um homem muito útil Na recepção quando EU cheguei. Valor para o dinheiro.
A gem! Last minute booking, clean, comfortable and a fab place run by fab people. The Motel ground floor rooms are perfect and cannot give anything less than Excellent, Excellent and Excellent.
Everything was fine except for the behavior of one employee at the reception—a lady, though I don’t want to mention her name. Also, in the room, there’s only one bottle of water provided, even if there are two guests. And if we ask for another bottle, they say we have to buy it. We’re paying £87 per night just for an overnight stay, and yet there are no additional services—not even complimentary water.
Muito bom
44 avaliações
8,7/10
Preço a partir de
R$ 398
por noite
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8,7/10
Very Good
Stayed for 1 night with breakfast with my son and husband . Had a multiple room ( double and single bed ) . Room was very clean , good size with a desk and chair . Wardrobe , hairdryer and iron facility. Also good sized Tv . Bathroom again clean and supplied with towels , hair and shower gel . The added bonus was access to the fitness suite ( pool and gym ) . Hotel contained a bar and separate restaurant area . We didn’t have to book a table , we were seated straight away . Food was slightly expensive in price , but adequate. Breakfast was a buffet , well presented, a variety of choice of cooked and cold choices . The only thing I would say was a bit of a “ let down” , was paying £7 to park our car in their private car park . Overall a lovely hotel , to which I would definitely return to ! The Reception lady was also very happy , friendly and chatty 😁
I actually live in the neighborhood around this hotel, but I booked it to host a friend for the weekend. It's not the easiest option in the vicinity to walk to from the train station, though the walk which goes along the canal for most of the way is super scenic if you have time to spare on arrival. The cab to the hotel was also fairly quick and cost us about fifteen quid. Check-in was super convenient and casual, and the girl working walked us up to the room to introduce all the amenities and features of our room. The room was well equipped but it was a little bit of a disappointment that it didn't have a mini fridge - there aren't a lot of food options or supermarkets in easy walking distance from the hotel, so we had brought some items with us that we had to leave on the windowsill to keep chilled. Overall though the room was great. The lower level living room was a super comfy spot to chill and eat, and then the raised bedroom was incredibly cosy. I'm 5'11” and I will say I almost took myself out on the sloped walls a few times - I imagine anyone taller would have to be very careful. I've noticed that showers in this area generally aren't super hot or pressurised, but the setup here wasn't too bad. The pub below is of course super charming, a great place to sit with a pint and watch the sunset, though we didn't try the food. I will probably come back to this pub, and would stay in the inn again if I ever have any reason to.
Delightful friendly staff; excellently appointed room; great location. Delicious breakfast, good choices. Receptionist was lovely with my 8 year old granddaughter when she came with my daughter to collect me
A fantastic experience. The staff were welcoming and helpful. The room was clean, comfortable, and full of character, with views of the street. Breakfast was delicious. The location is perfect—peaceful and picturesque, yet close to the main sights. We would love to come back and recommend this place to anyone visiting the area.
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