Accessible, clean hotel. I had to deliver some packages and they practically kicked the gentleman out of the room, which was prohibited. I told them it would take 3 minutes and they kicked us out immediately. I left the place.
The hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
Only 1 night stay . Hotel staff very helpful at checkin . Location is fine as was breakfast . The only pity was asking for checkout at 1500 . This was not possible due hotel very full . Happy with stay overall
Deceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
The hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
A única coisa que tenho a reclamar foi que pela amanhã estava tocando musicas evangélicas no café da manhã, e a televisão estava desligada. Sugiro orientar aos colaboradores ou a quem de direito que não convém música ambiente ser de orientação religiosa, ou músicas agitadas, uma música clássica ou bossa nova, ou instrumental é muito mais coerente com a diversidade do ambiente (especialmente porque vocês recebem também estrangeiros). Já sobre a televisão, sugiro estar ligada no noticiário para que as pessoas possam se informar dos acontecimentos do dia que ainda não tiveram acesso. No mais, o café da amanhã é excelente, espero que mantenham sempre esse padrão, para mim o melhor de Linhares. Limpeza e conforto do quarto e o atendimento dos colaboradores também estão acima da média, só tenho elogios.
The hotel is located near the airport, good coffee, good size, restaurant serves in the room, and you need to detect myg and improve the power of discharge.
Very good, but I would like to highlight the service at the hotel restaurant. They were very attentive and helpful, as well as kind.
Congratulations on the service.
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9.0/10
Great
AAnonymous UserWe recently stayed at the Sheraton Hotel in Vitória, ES for a romantic getaway. As a couple with a bit of an age difference (I’m 21 and my boyfriend is 45), we’re always looking for a mix of fun, comfort, and sophistication—and this hotel mostly delivered!
Positives: The location is fantastic! Right by the beach with beautiful ocean views from our room. My boyfriend especially appreciated the calm, elegant vibe of the hotel. The breakfast spread was impressive—lots of variety, fresh fruits, and delicious pastries. I loved the pool area! Great spot to relax and get some sun.
Room: The room was spacious and modern, with a comfy bed and a lovely balcony. However, we did notice that some areas looked a bit outdated for a Sheraton standard. My boyfriend travels a lot for work and expected a little more in terms of maintenance.
Service: Staff was friendly and attentive, but there were a few hiccups. Check-in was slower than expected, and we had an issue with our room key not working one night. However, they resolved it quickly. We also appreciated the concierge’s local recommendations for restaurants and activities.
Overall Experience: We enjoyed our stay, but there’s room for improvement. It’s a great choice for couples looking for a mix of relaxation and city vibes. My boyfriend found it a bit pricey for what was offered, but for me, it was worth it for the view and the pool!
Would we come back? Probably, but we’d love to see a few upgrades to make it feel more luxurious.
Recommendation: Ideal for couples looking for a peaceful stay in Vitória, but if you’re after a super high-end experience, there’s a bit of room to grow.
JJessicaThe hotel is well located, near everything and mainly the beach. The service is excellent, the room is perfect. I just leave my criticism of parking that is a little confused and tight and breakfast that could have more options.
GGuest UserHostel is very clean and well kept. Very friendly staff. Great breakfast included! Easy to meet other travelers and hangout! I made some friends while staying here and have gone out on adventures with them. The receptionist Lucas and the owner Wilson are extremely nice and kind! Great location, close to everything. I stayed here about 2 months ago and came back again to stay here again while visiting some friends! It’s felt more like a little home/family! 100% recommended!
GGuest UserI didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
BBob e Only 1 night stay . Hotel staff very helpful at checkin . Location is fine as was breakfast . The only pity was asking for checkout at 1500 . This was not possible due hotel very full . Happy with stay overall
GGuest UserFrom the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
GGuest UserThe hotel is located near the airport, good coffee, good size, restaurant serves in the room, and you need to detect myg and improve the power of discharge.
WWalquiria GonçalvesQuarto limpo e arrumado, vista maravilhosa, local cheiroso e aconchegante!
Café da manhã com várias opções, fraquinho e de boa qualidade!
Recepcionista bem preparados e com simpatia no atendimento!
MMarlon SilvestreThe room was not set up from one day to another, and I found it a little noisy, because there was a vacation in the glass, which made the street sound relatively high inside the room.
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