Além de um recepcionista de Frente que Nunca sorriu, saudou ou disse qualquer coisa que possa fazer OS viajantes/ clientes se sentirem bem-vindo, outros funcionários foram amigáveis e amigáveis. No entanto, como os primeiros viajantes encontram-se e lidam com o interior do hotel, depois de um amante ajudante tomar os nossos casos como nos aproximamos da porta da frente, e um portaman saudando-nos, esta jovem poderia usar um’refresher’ em PR / serviço ao cliente e básico A policia!
O hotel foi renovado em 2023, mas o tapete no nosso quarto poderia ser usado para limpar o vapor de forma aprofundada, na verdade, o arrefecimento atraente e a impressão global são cortados por um tapete mal pintado, algo que não pode ser resolvido.
Ambos o meu marido e eu achámos a mãe incómoda - gostamos de ser firmes, mas isto era difícil - como um painel! Eu notei, e não dormi bem, muitas vezes voltando de um lado para o outro. Se ficássemos mais de dois dias, teria pedido que se mudasse de quartos ou que fosse acrescentado um “topper”.
No bairro, havia vários restaurantes bons, bem como um mercado noturno Muito apertado, e no centro, conseguimos facilmente acessar locais turísticos por tuk tuk.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
A Memorable Stay at Ramada Cox's Bazar
My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability.
However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay.
The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting.
We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable.
We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.
It’s right in front of the dolphin more(junction) which is the main point of busses from dhaka stops in cox’s bazar. Even though u have to walk 100m to access beach the great amenities and room would make up for it. A rooftop pool with a 360 degrees view of the sea and town. One of the best things about my stay is having a full English buffet breakfast. Can recommend for anyone.
Com ótima localização em Cox's Bazar, Hotel Windy Terrace fica a aproximadamente 5 minutos de carro de Farol de Cox's Bazar e de Praia de Laboni. Este hotel fica a 23,5 km de Praia de Inani e a 1,2 km de Praia de Kolatoli.
Aproveite a conveniência de comodidades, como Wi-Fi de cortesia e serviços de concierge.
Hotel Windy Terrace oferece aos hóspedes deliciosas opções de refeição no um restaurante.
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e equipe multilíngue. Estacionamento grátis sem manobrista está disponível no local.
Sinta-se em casa em um de nossos 20 quartos com ar-condicionado. Durante a estadia, as TVs com canais a cabo garantem a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e produtos de toalete de cortesia. As comodidades incluem cofres e escrivaninhas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
We had an excellent stay at Sayeman Beach Resort in Cox’s Bazar. We traveled as a family of 7, and the experience was smooth and enjoyable from start to finish.
The rooms were clean, spacious, and very comfortable, with beautiful views that made our stay even more relaxing. The staff were courteous, attentive, and always ready to help, which really stood out to us.
The beach access was perfect, and the overall ambiance of the resort was calm and family-friendly. We also enjoyed the food—there was a good variety, and everything we tried was fresh and tasty.
Traveling with a larger group can sometimes be challenging, but the resort handled everything very well, making our vacation stress-free and memorable.
Overall, it was a wonderful experience, and we would definitely recommend this resort to anyone visiting Cox’s Bazar, especially families.
Our group of nine had excellent service with airport shuttle available. The hotel was new, had a large swimming pool, and was very close to the beach. It was a rare local hotel that catered well to Chinese tastes. The hotel's fusion cuisine was reasonably priced and tasty, but the breakfast buffet wasn't quite to everyone's liking. The fried noodles, however, were quite good.
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4 avaliações
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8.4/10
Very Good
MMuhammad Irsyad Bin ZainiI recently stayed at Radisson Blu Chattogram and while the room itself was truly impressive—spacious, clean, and aesthetically pleasing—the overall experience left much to be desired.
The hotel's architecture and interior design are definitely its strong points. However, the service did not live up to the Radisson brand. Throughout our stay, staff were unhelpful and dismissive, often responding with, “We don’t have this,” or “You can do it yourself.” This was particularly disappointing when it came to basic requests like airport transfer. For such a large hotel, having so few cars available is simply inadequate and quite frustrating for guests.
Breakfast was another major letdown. It was, quite frankly, the worst I’ve encountered in all my hotel stays—limited variety, poorly executed dishes, and an overall lack of attention to quality. It was far from what one would expect from a hotel of this stature.
Radisson Blu Chattogram has the potential to offer a world-class experience, but right now, it feels more like Radisson Black. There's serious room for improvement, especially in staff training and food & beverage offerings.
GGuest UserA Memorable Stay at Ramada Cox's Bazar
My wife and I recently had the pleasure of staying at the Ramada in Cox's Bazar, and it was an experience we won't soon forget. Our trip started with an unexpected hiccup – a fire incident at Dhaka Airport forced us to take an overnight bus to Cox's Bazar. Arriving at the hotel on October 19th, we were understandably anxious about the room availability.
However, Ms. Fatima at the reception truly turned our experience around. Sensing our worry, she skillfully arranged an upgrade to a room with a stunning view. Her professionalism and kindness immediately impressed us and set the tone for a wonderful stay.
The hotel's location is simply unbeatable, with direct access to the beautiful, endless sandy beach. The rooftop restaurant offered breathtaking views, adding to the overall charm. Having traveled extensively, we were particularly impressed with the hotel's services. Our room was immaculate, with excellent bed comfort and cleanliness. The staff was well-mannered and proficient in English, making communication effortless. The lobby was also well-presented and inviting.
We would like to extend our sincere gratitude to the following staff members who made our stay exceptional: Ms. Fatima, Mr. Salim (the shuttle bus driver), the customer service team at the reception, the staff at the restaurants on levels 2 and 12, the chefs, floor staff, housekeeping, security personnel, and the porters. Everyone contributed to making our stay truly memorable.
We highly recommend Ramada in Cox's Bazar to anyone looking for a remarkable hotel experience.
MMMR. MarufBest Western Heritage in Cox’s Bazar offers a comfortable stay with spacious rooms, modern amenities, and a prime location close to the beach. The rooftop pool and sea-view balconies are highlights, making it a relaxing spot for both leisure and business travelers. Guests often praise the friendly staff and generous breakfast spread, though service can sometimes feel inconsistent. A few rooms could benefit from better upkeep, and the pricing may seem a bit high compared to similar properties. Overall, it’s a solid choice if you’re looking for convenience, comfort, and scenic views in the heart of Cox’s Bazar.
GGuest UserApart from front desk receptionist who never smiled, greeted or said anything that might make travellers/ customers feel welcome, other staff were helpful and friendly. However, as the first person travellers encounter and deal with inside the hotel, after helpful bellboy taking our cases as we approached the front door, and doorman greeting us, this young lady could use a’refresher’ in PR / customer service and basic politeness!
The hotel was renovated in 2023 but the carpet in our room could use a thorough steam cleaning, in fact the attractive decor and overall impression are undercut by a badly stained carpet, something vacuuming cannot remedy.
Both my husband and I found the mattress uncomfortable- we like firm but this was hard - ‘like a board! I noted, and did not sleep well, turning frequently from one side to another. Had we stayed longer than two days, we would have asked to move rooms or have a ‘topper’ added.
There were several good restaurants in the neighbourhood as well as a buzzy night market. Centrally located, we were able to access tourist sites easily by tuk tuk.
GGuest UserWe had an excellent stay at Sayeman Beach Resort in Cox’s Bazar. We traveled as a family of 7, and the experience was smooth and enjoyable from start to finish.
The rooms were clean, spacious, and very comfortable, with beautiful views that made our stay even more relaxing. The staff were courteous, attentive, and always ready to help, which really stood out to us.
The beach access was perfect, and the overall ambiance of the resort was calm and family-friendly. We also enjoyed the food—there was a good variety, and everything we tried was fresh and tasty.
Traveling with a larger group can sometimes be challenging, but the resort handled everything very well, making our vacation stress-free and memorable.
Overall, it was a wonderful experience, and we would definitely recommend this resort to anyone visiting Cox’s Bazar, especially families.
NNiño.The cleanliness of the rooms was minimal, and I didn't feel particularly dirty, but there were many ignorances. Unlike the feeling you see in the photo, the atmosphere in the guest room is dark. It was different from what I expected for the time being.
However, the staff 々 was sincere.
KKurzaGenerally, I have good impression. The only problem I experienced were no working AC, however, two fans solved a problem, so I was ok. Breakfast isn’t huge: it’s ok, there is even eggs station, but that’s almost all. Chicken, couple more items and two fruits. Not big, but you won’t be hungry. People are very welcome.
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