Wanda Vista Xining

First time in Xining and didn’t know what to expect. Staff were warm and pleasant. Room was really toasty and I wished the aircon could be switched on at night as the room became really stuffy and hot, especially with thick duvets. Breakfast was good. Thank you.

I will start off by saying that the room and bathroom were well appointed, the staff were friendly and helpful and breakfast was delicious. However, whilst the room was generally clean, when I dropped something that subsequently rolled under a fitted unit, I was pretty disgusted to see the dust and filth beneath it. It clearly had not been cleaned for…well…ever? I appreciate that these areas will not be as clean as the more visible parts of the room, however for a five star hotel, this is unacceptable. I do not expect to find dirty tissues and a thick layer of dust and dirt anywhere in my hotel room. But by far the absolute worst part of my stay was the inability to control the temperature in the room whatsoever. The room was so swelteringly hot that despite the comfortable bed, and everything to go with it, I was almost unable to sleep at all. I do not expect this in a five star hotel(and have never experienced it other than here and at anther Wanda hotel in Hohhot), I pay for luxury; controlling the room temperature is a basic requirement that I can even do in a 50 yuan a night hostel dorm. When I asked the staff at reception the following morning I was told the AC wouldn’t be available until after April 15th because ‘it’s cold outside’. Firstly, I am not sleeping outside, I am sleeping inside, on the 22nd floor, where it is anything but cold. Not to mention it was April, not January, even in Xining it is not that cold. Secondly, as a paying guest, in a five star hotel, it should be up to me to decide if it is hot or cold, not the hotel. For this reason, as lovely as the room, staff and breakfast may have been, I would not stay here again. I checked out and moved to the lower rated Hilton, where I could control the room temperature and actually managed to sleep…generally what the whole point of a hotel is.

Very nice hotel. Friendly staff, clean and big rooms. Good breakfast.

My stay at R & F Wanda Vista in Xining was comfortable and classy. Isabel at the front desk took care to ensure my stay was perfect. I would definitely stay there again.

This is one of the best hotels I’ve stayed. Service is amazing. Breakfast is extremely good with a very big choice of western food. At check out Isabelle even gave me some complementary coffee for my train trip to Lhasa, as well as a gif box from the hotel. Absolutely value for you money! One of the hotels in China that really deserves 5 Stars! Thanks!

Great hotel that’s new with spacious rooms. Also a decent location in Xining with a new mall nearby

非常滿意這次的住宿體驗！酒店的服務周到細緻，工作人員Diva熱情友好，總是樂於助人。房間和公共區域都保持着極佳的衞生標準，整潔舒適。設施先進，無論是健身中心還是游泳池都讓人感到滿意。環境優雅宜人，為我們的旅程增添了不少愉悦。強烈推薦，一定會再次入住

從入住到離開，體驗非常棒，設施齊全，前台工作人員Diva態度極其友好，房間整潔舒適。環境方面，酒店的裝飾現代而優雅，無論是大堂還是客房，設計都很有品味。整個酒店綠植環繞，營造出一種寧靜舒適的氛圍。總之，這家酒店在設施、服務、衞生和環境各方面都表現出色，是一次非常愉快的住宿體驗。

從預訂開始，我對這家酒店的印象就非常不錯。工作人員Ryder在電話中非常耐心和專業，為我提供了詳盡的訊息，並確保我的所有需求都能得到滿足。到達酒店時，辦理入住手續迅速而高效，房間本身超出了我的期望。它寬敞、乾淨且裝飾雅緻，配備了所有現代化的便利設施，餐廳提供多樣化的選擇，每一樣都是精心準備的。此外，酒店的位置也非常方便，靠近主要的交通線路和旅遊景點，使得出行變得輕鬆愉快。總的來説，這次住宿體驗無可挑剔。無論是服務、設施還是舒適度，這家酒店都達到了高標準。我會毫不猶豫地向朋友們推薦這裏，並且期待不久的將來再次入住。