Hotéis em Woodburn

Booked this hotel because it is close to outlets. The environment is pretty good. There are parking lots, and parking spaces are relatively sufficient. Room hygiene is better. There is a fruit routine for breakfast. There are many places to eat around, which is very convenient and the supermarket is not far away.

The breakfast is very simple and full, there are many people after 8:30 and there may be no seats. The room is relatively large, the facilities are relatively old, and overall the price is relatively high. It is very close to the outlets, two or three minutes by car.

Do not stay here! **Unresponsive/dishonest manager, Dirty rooms and disorganized staff** I made the mistake of booking a room on a trip down to Newberg to see a friend. I called ahead to let the hotel know I would be arriving late, the front desk assured me everything would be ok. When I arrived that evening, I was sent up to a disgusting room that had obviously been used. I returned to the front desk to let the staff know, and they told me ”we got busy and didn't get to it”. They also didn't have ANY other clean rooms, so at nearly 1 am I had to scramble to find a room elsewhere. Luckily the front desk attendant felt bad for me and helped call the Best western to get us a room.... I informed the front desk that I did not want to return to Holiday Inn and would like to stay at the Best western for my 2nd night as well, and was told no. I was instructed to return the next day when my room had been cleaned. When I arrived the 2nd day, I was told I would be given a complete refund of the 1st night and I would be given a discount on my 2nd night. That would have been nice, except I already paid, so the manager said she would arrange for my refund. The manager never contacted my booking agency, never called me back and I had to wait on hold for hours to get ahold of agents to coordinate my refund. The booking agency finally called me back and told me that the manager approved the 1st night refund and refused the 2nd discount that I was promised. I am STILL waiting for her to call me back....I wish I never stayed here. I highly doubt I am going to get the remainder of my refund, so please take this as a warning.

The location is good, just across from the outlets, away from Highway 5, six minutes drive, there are gas stations McDonald's and other foreign fast food restaurants nearby. Choose to live here to facilitate shopping. It takes half an hour to downtown Portland. The room facilities can meet the needs of life, and the bedding is a bit old. The price is on the high side, maybe because it happens to be the weekend.

Everything was awesome again, I drop in this lodge once a month for work. The staff and night desk lady are always friendly and answering my questions. Thank you

We had one reservation for 2 days using points in a 2 bed room and consecutively paid for a second reservation of 3 days in a 1 bed room. Both rooms were spacious. Hotel staff were extremely friendly and breakfast was consistently well stocked. The pool was very clean and empty. The only issue was that we saw bugs in both rooms and the hallway. The first room had a large bug in the bathroom and it went behind the mirror. When it surfaced again, my daughter screamed. We told the manager who was extremely apologetic. An employee who overheard us talking asked if it was a spider or “potato” bug. I said I thought it was a potato bug as it was large and round. They commented that the heat (close to 90F) was the likely cause. In the second room (a few doors down from the first) the bug was above the bed. This was unnerving and we all had trouble sleeping. Again, other than bugs in both rooms, the hotel was great. One additional note, the parking lot entrance is shared with the only In N Out Burger in Oregon. The drive through is always crowded and occasionally very loud cars can be heard from the 4th floor. The area is fantastic with lots of food options and a Target (with curbside) less than a 2000 ft from the hotel.

The hotel staff were consistently friendly.

A stay at Hilton Garden Inn Wilsonville places you in the heart of Wilsonville, within a 5-minute drive of Wilsonville Memorial Park and Oregon Korean War Veteran's Memorial. This hotel is 1 mi (1.6 km) from Wilsonville Family Fun Center and Bullwinkle's Restaurant and 3.3 mi (5.2 km) from Charbonneau Golf Course.Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.You can enjoy a meal at Parkway Grille serving the guests of Hilton Garden Inn Wilsonville, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Wilsonville? This hotel has 1620 square feet (151 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 118 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Beautiful property, friendly staff, and nice amenities. Our room was spacious, clean, and comfortable. The onsite restaurants offered fabulous food and the perfect kids menu. The kitchen staff perfectly handled my son's peanut allergy- I felt very confident that he would be safe. We enjoyed Happy Hour in the Fireside Lounge. The Moonstone Spa was also very comfortable and the services were excellent. We found the location of the resort to be remote enough to be quiet and restful but conveniently located within a short distance of the other things we wanted to do. I felt very comfortable with their covid protocols. We hope to return during warmer weather.

All I wanted was a hot bath , I have a bad back. They said I could get new room. That wasn't possible it was everything I could do to get myself to that room. I was staying 2 nights asked for discount on room or a free nights stay or extra points because I'm a member. I never heard back no discount they took my name and number said someone would call me back no one called. Bad customer service very disappointed! Have always had a good experience I have been a member for 15 years, one time 10 years ago there was dog hair in a bed, on the spot they gave me a free room and moved me to a new room, no question that was good customer service! I will never stay at Wilsonville they have no customer service and had to make all kinds of calls to get an answer, whats the problem, and would have to get back to me, I guess they called once and that was it and charged me more for the second night than the first night. No customer service at all! The guest should be taken care of and ask the customer what would make them happy the stay worth while and give it to them. You can make a customer for life or loose them, if its money they worry about, making a customer for life will make you more money. I will never stay at Wilsonville again! There should have been no question, still haven't heard back from them lol...