109 avaliações
Ramada Suites by Wyndham Auckland Manukau Pacific Centre
Wiri|0.95km de Destiny Church
Facilities, location & amenities are good in the studio rooms. Cleanliness was really good, the only thing would be that because there are no windows in the room there is a musty smell every time you enter it, having come from outside. The service would be an area for improvement more so around knowledge. When signing the room contract I was asking the receptionist questions about how to do early check out and what is turndown service but she said she didn’t know much about the contract and didn’t she didn’t advise us that to get a “2nd key” we needed to download an app to gain access to our rooms as we had to use the keycard we were given for powering the room. Also functions on our TV weren’t working so we called the receptionist and he said it should be there, but the HDMI option wasn’t showing. So he finished our phone call with I don’t know, we can’t help you with that, we don’t have a technician. I managed however to work it out using Google. 
