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Embassy Suites by Hilton Wilmington Riverfront
4.3/5102 avaliações
Wilmington Historic Downtown
Great hotel, which was quiet, with helpful and kind staff. Especially Ryan and Alexis, they were extremely kind, friendly, thorough, and helpful. Alexis answered all our questions without making us feel incompetent. Ryan was an incredible gentleman, helping my great grandmother and aunt into our vehicle and closed the door behind them and provided water for all of us. Thanks for the great experience!
Hotel Ballast Wilmington, Tapestry Collection by Hilton
3.9/5104 avaliações
Wilmington Historic Downtown
Okay, I am going to say that the hotel itself is clean, comfy and the staff is friendly and efficient. The property is in the downtown area and adjacent to the local college campus and is a River front property... and that ladies and gents is my only issue. What I am about to write will no doubt be read by people who will think Hmmm, what a self-entitled ***** and to that I will correct you and ask you to remove the ”self” part and focus SOLELY on the ENTITLED part. I am and have been for several years a Diamond HHonors member. You achieve Diamond (Hilton's HIGHEST level of guest loyalty) not because you OCCASSIONALLY stay at a Hilton branded property, but because you stay at them CONSTANTLY. In order to get there, you have not only spent nights in their bed's but THOUSANDS of dollars to achieve that level of brand LOYALTY. Among the perks/benefits of that level of BRAND LOYALTY (please note the theme here with that word) you have the right to request a room upgrade at check in among other benefits. For the record, not once since achieving Diamond status, have I requested my room be upgraded to a suite. Primarily because I am in the hotel for one day and on to my next property the following day, most times leaving in the middle of the night due to the line of work I am in. Today, as I arrive at the Ballast, I notice the river and the USS North Carolina museum ship moored just behind the hotel. I get to my room and discover that I am street side in an odd numbered room and would really like to get some upper view photos of the battleship. I returned to the desk and ask if I could be switched to a waterside room. Now, for the record the hotel is NINE STORIES TALL and as near as I can calculate has 26 water facing rooms on each floor. Assuming, that floors one and two and possibly three are event and meeting space that still leaves six floors or 156 water side rooms available for booking. Imagine my surprise when I am informed that ”sorry, there is no way for me to move you” You're telling me that 156 rooms are occupied by folks that are incredibly LOYAL to your brand? That the2 wedding parties that you tell me are in house could not be equally accommodated in street side rooms? So much for brand LOYALTY!

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Maior preço1.193 €
Menor preço99 €
Quantidade de avaliações407
Quantidade de hotéis17
Preço médio (dias úteis)340 €
Preço médio (fins de semana)394 €