Hotéis em Westchester

I have been with IHG group for several years and I have always enjoyed staying in one of your hotels. I never experienced any small issue with your brand so IHG group had always been one of my top choice whenever I planned to travel. However, I just had one of the worst experiences with one of my recent bookings, which changed my impression about IHG group and I would like to share this with you. I made my booking on September 9, 2021 at Holiday Inn Express Cincinnati North – Liberty Way for one night from 9/18/2021 to 9/19/2021. I was with my 2 kids (2 and 4 years old) and arrived at the hotel around 8:30pm after a very long drive and a full day of outdoor activities. Due to the busy schedule, the kids had not yet eaten dinner at that time. We grabbed dinner to-go and was planning on eating at the hotel after check-in. When I tried to check in, they could not find my name on the list and I was told my reservation was cancelled. The receptionist asked me if I received a call from her manager but I did not receive any call, email, nor voicemail. As far as I could tell, there was absolutely no attempts to notify me of the cancellation. I was so frustrated when I was informed the cancellation. In my previous experiences, I always received the call and they would at least transfer me to another hotel. I would not be so frustrated if I at least received an email notification so I could plan ahead. With two young kids, it is extremely important for us to be able to rely on the plans we have set. We had been counting on our room being available (otherwise what is the point of a reservation) and it was both extremely disappointing and beyond inconvenient to find out the hard way that perhaps the IHG brand was not one that we could rely on. In the end, the receptionist simply said there was nothing they could do to help me. When asked to speak with a manager, I was told there was no manager available. They made no attempts to locate a manager, no effort in trying to transfer my reservation nor did they bother to make any calls to other hotels to check availability on my behalf. I was more or less told to leave and that there was nothing they could do to help me. I had to scramble to find another hotel much further away while hungry kids were crying in the back seat and I had to pay significantly more ($200+) for a last minute room elsewhere. I am shocked that my reservation was cancelled without any notification at all, there was no manager at the hotel available to speak with me and there were no attempts made by anyone at the hotel to try and fix or ease the situation in any way.

In the city centre, parking is charged. It can be seen that the hotel has been positioned high-end in the past, but as time goes by, the facilities are old and no longer the style of the year. The service is OK, there are a lot of people downstairs.

I have been with IHG group for several years and I have always enjoyed staying in one of your hotels. I never experienced any small issue with your brand so IHG group had always been one of my top choice whenever I planned to travel. However, I just had one of the worst experiences with one of my recent bookings, which changed my impression about IHG group and I would like to share this with you. I made my booking on September 9, 2021 at Holiday Inn Express Cincinnati North – Liberty Way for one night from 9/18/2021 to 9/19/2021. I was with my 2 kids (2 and 4 years old) and arrived at the hotel around 8:30pm after a very long drive and a full day of outdoor activities. Due to the busy schedule, the kids had not yet eaten dinner at that time. We grabbed dinner to-go and was planning on eating at the hotel after check-in. When I tried to check in, they could not find my name on the list and I was told my reservation was cancelled. The receptionist asked me if I received a call from her manager but I did not receive any call, email, nor voicemail. As far as I could tell, there was absolutely no attempts to notify me of the cancellation. I was so frustrated when I was informed the cancellation. In my previous experiences, I always received the call and they would at least transfer me to another hotel. I would not be so frustrated if I at least received an email notification so I could plan ahead. With two young kids, it is extremely important for us to be able to rely on the plans we have set. We had been counting on our room being available (otherwise what is the point of a reservation) and it was both extremely disappointing and beyond inconvenient to find out the hard way that perhaps the IHG brand was not one that we could rely on. In the end, the receptionist simply said there was nothing they could do to help me. When asked to speak with a manager, I was told there was no manager available. They made no attempts to locate a manager, no effort in trying to transfer my reservation nor did they bother to make any calls to other hotels to check availability on my behalf. I was more or less told to leave and that there was nothing they could do to help me. I had to scramble to find another hotel much further away while hungry kids were crying in the back seat and I had to pay significantly more ($200+) for a last minute room elsewhere. I am shocked that my reservation was cancelled without any notification at all, there was no manager at the hotel available to speak with me and there were no attempts made by anyone at the hotel to try and fix or ease the situation in any way.

The place was nice and quiet and the rooms were clean and comfortable. the check in was quick and easy. Parking lot was nicely lit. Just to let some people know that require an elevator, this location does not have one. It did not bother me, but it might others. Only complaint I have is the breakfast. Other choice hotels have the full breakfast back, but not this one. This need to come back now, or they will lose a lot of business.

Room: Overall it’s okay and the location is pretty good Parking: Paid parking, slightly expensive Meal: OK, delivered to the room Overall environment: It seems like this is some kind of center. The environment is very noisy, with people coming and going. Sometimes there are parties late at night and until one or two in the morning.

With a stay at Days Inn by Wyndham Cincinnati I-71 in Cincinnati, you'll be within a 10-minute drive of University of Cincinnati and Xavier University. This hotel is 8.2 mi (13.3 km) from Great American Ball Park and 8.7 mi (14 km) from Paycor Stadium.Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Days Inn by Wyndham Cincinnati I-71.Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 75 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones with free local calls, and housekeeping is provided on request.

With a stay at Fairfield Inn & Suites by Marriott Cincinnati North in West Chester, you'll be within a 10-minute drive of Sharonville Convention Center and Liberty Center. This hotel is 10.7 mi (17.2 km) from Kings Island and 10.1 mi (16.2 km) from Lindner Family Tennis Center.Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a fireplace in the lobby.Grab a bite from the grocery/convenience store serving guests of Fairfield Inn & Suites by Marriott Cincinnati North. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.Stay in one of 107 guestrooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Overall, it is a good hotel. One thing they can do better is to out a sign on their EV charging station parking to be reserved for EV only. A lot of the time there were non-EV parked there blocking the charging station.

We had a nice stay clean room friendly associates. Room was equipped with everything and walking distance to downtown

It is a great hotel!