Hotéis em West Palm Beach com Airport pickup service

We checked into this hotel for 11 nights because my daughter was having surgery in a nearby hospital. When choosing where to stay we considered Airbnb’s nearby for half the price and twice the space. The only reason we chose the hotel over the Airbnb was because we wanted housekeeping services and didn’t want to be busy cleaning when we knew we would be going back and forth to the hospital . Lo and behold, we are here on day 9 and housekeeping has shown up exactly once!! On day 2 we complained to the front desk who told us that they only clean the rooms every third day! Nowhere in the booking was this information disclosed! On day 5 we again complained as our room still wasn’t cleaned even once. Housekeeping showed up on day 6!! When I spoke to the front desk clerk she explained that they are having a lot of short term guests and can’t keep up with the housekeeping demands. Why is that my problem?? I will never again stay at a Hilton hotel. This was the worst experience ever!!

The service here is absolutely horrendous. Christy is a rude and obnoxious employee, with zero professionalism, no business ethics and no hospitality training whatsoever. I had the unfortunate experience of interacting with her here. I was in town for my daughter's (who is a minor) debate competition. I had booked a suite with two queen beds and a couch. The employee Saige told me that since the suite was occupied, they can offer us two rooms with queen beds. This was okay, I asked for the rooms to be next to each other since I was with my wife and my daughter so that we all could be together and my daughter wouldn't have to be completely alone. Saige agreed and assigned us two rooms next to each other and I gave my card information for her to complete that transaction. While all of this is happening, Christy gave to rooms to someone else and charged my card, Saige reprimanded her to which Christy replied snarkily that she was just doing her job. Now I was charged for rooms I did not get and so I asked that those rooms be given to me since I was charged, Christy at this point started mouthing off. They gave me rooms completely far off, charged me for them and Christy told me to either take the rooms or leave. At this point I called the manager (Marcus), who despite being on the premise did not bother to show his face. We waited 2 hours for him to show up. I I sincerely hope that this review is given precedence and guests take this as a warning to avoid both Marcus and Christy. They need to be trained again.

We just returned from a lovely month at Hampton Inn WPB Central. At check in we were warmly greeted and recognized as Diamond Hilton members by Dejon and Jean. Throughout our stay they were both warm, welcoming and helpful. Also greeting us upon arrival was the Sales Manager Joanne Schroeder, happy to see we arrived safely and making sure that check in went smoothly and that we were happy with our accommodations. Our suite was large, very clean, bright and well furnished. The refrigerator could have been a little larger with a more adequate freezer section, but we managed nicely with what we had. Elande of housekeeping was wonderful and did a great job cleaning our room. Breakfast was more than adequate with many choices. A suggestion might be to serve a variety of yogurt flavors instead of one flavor that has to be hand spooned out of a large bowl. Also, decaf coffee would be a nice addition to the regular coffee left for guests in the lobby throughout the day. It is only there during breakfast. The kitchen staff, Kari, Maria and Clifford, all did a marvelous job replenishing items as well as keeping the dining and kitchen areas clean. The hotel is constantly being cleaned and updated. We did not use the pool although it was lovely. Unfortunately, the noise from the nearby road was not conducive to rest and relaxation. On the plus side, the Hampton Inn is connected by a very short path to a Hilton Garden Inn and we were welcome to use the pool there which was very nice and quiet. The gym is excellent with new and updated equipment. We would like to thank all staff members in every capacity for their kindness to us. They are all professional and an asset to Hilton hotels. If it were possible, I would give this hotel 10 stars and highly recommend it for a short vacation or an extended stay. We are looking forward to returning next year to experience Hampton Inn hospitality once again.

The morning is very rich. There are also a lot of parking spaces. The front desk service is very friendly. Two female old blacks. One male and old black are very good. The breakfast service sister is also very enthusiastic. The overall is very good. The surrounding fast food mall has a good choice.

I'm a Bonvoy Gold member, so I say in many Marriott hotels. The Courtyards are definitely not my favorite, but this one had the right location. On the good side, check-in was easy, the hall carpets are clean and good looking, my room was clean and quiet, and I had a good night's sleep. On the bad side, there is no microwave in the room. There is one located by the front desk in the little out cove where you can purchase meals, but you would have to do all your food heating there. What about if you brought in food from the outside? What a hassle that would be. Why can't there be a microwave in each room? My room had absolutely no decorative items such as pictures, wall hangings, or anything else on the walls. The walls were clean and nicely painted, but you got the feeling you were in some hostel. Of course, there isn't any safe in the room. That seems to be a common Courtyard ”attribute”. The shower was another problem. The shower has two wire racks right in the corner next to the shower head. My wife was washing her hair and cut her arm on the top wire soap rack. I'll show a picture of the rack. The shower has body wash, conditioner and shampoo containers, but who can read which is which when your glasses are removed, and your face is wet? Why can't there be a big ”B”, ”C”, and ”S” in large, white lettering? Would I stay here again? Yes, but only because of the convenient location.

Hotel location is very close to the airport, there is a pick-up service, the room is very clean with a small refrigerator, gym pool, breakfast is good, suitable for family travel, business travel.

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

The hotel is nice and convenient, and staying here on business is a good choice. The hotel room is also relatively large, clean and tidy, the service is also very good, still very satisfied, it is worth recommending.

I had a bad experience, I arrived at the hotel on 12/24/2023 around 10pm, the reservation was already paid, the attendant made a security DEPOST block $100 dollar on the cred card, and told us that breakfast would be from 7am to 11am , because it would be Christmas the next day, but the normal time was from 6am to 10am, so far so good, the problem started the day after we left the room to have breakfast, that's when COFFEE attendant said it was already CLOSED, AND IT WAS ONLY 9:40AM, SO LITTLE ATTENTION WAS GIVEN, FULL OF ATTITUDE, I CONTESTED HIM AND SAID THAT THE front desk ATTENDANT TOLD US THIS WAS BREAKFAST TIME FOR THE 25TH, AND THE COFFEE ATTENDANT TOLD US , I DON'T CARE, THIS IS NOT MY PROBLEM, WE GO TO THE front desk ATTENDANT FOR A SOLUTION, WHEN WE GOT THERE THERE WAS A COUPLE IN FRONT OF US, COMPLAINING TO THE SAME PROBLEM, WHEN He ASSISTED US THE ATTENDANT WAS ALREADY IRRITATED AND WAS RUDE, HE COULD NOT PROVIDE ANY SOLUTION, AND WOULD LEAVE A MESSAGE FOR HIS MANAGER, WE NEVER RECEIVED A CALL FROM THAT MANAGER, OR A SOLUTION, ON CHRISTMAS DAY, VERY UNPLEASANT, I DO NOT RECOMMEND ANYONE FOR THIS HOTEL, VERY LOW CLASS OF PEOPLE WORKING AND LACK OF MANAGEMENT...

Place looks a bit rundown from the outside. It is on a busy and noisy corner. It is right next door to a Target store, which is convenient and it is a nice Target. Rooms are dingy, but clean. The pool is the bomb! Very nice ”Old school” round pool in the center of the building; clean and sparkly. The Tiki Bar is lame, but a nice idea. Breakfast was lame, typical self-serve buffet. They did keep the area clean, so no complaints, just don't be looking for gourmet, it's just food. The one thing that was a rip-off was the shuttle to Sunfest: $45. An Uber was $15.