Descubra sua estadia em West Palm Beach

I had a two-night stay at this hotel and I enjoyed it. The hotel is in a good location. Although it is not super, super close, you can easily walk to the beach. The food options are a bit limited but also good. If you’re looking for a super busy hotel to chat and/or meet others at the bar, it’s not the place. But this Hyatt it is definitely sufficient, comfortable, clean, and ultimately satisfying.

The hotel can use some maintenance upgrades. Has the benefit of an airport shuttle which was nice. But I did notice a few things that can use attention. The staff is always nice here; After all, with 80 degree weather in early January, there's not much to complain about in the dead of winter. The gardens are not much to admire. restaurants and entertainment in the city. In fact, one can safely walk to this place or take the shuttle from the hotel.

The hotel was nice but the picture are a bit misleading not as luxurious as it look.

In all fairness, the hotel is still good, but there is a flaw. It can be called fraudulent propaganda if it is more serious: it is clear when booking that there is a free airport shuttle bus. But when I got to the Palm Beach airport, I called and told you directly that I didn't.

The stay was great. You can't hear the planes, it was very clean and the bed is very comfortable. Don't expect much for breakfast, they didn't have fruit, orange juice, pancakes or eggs. I had a bagel and my boyfriend had a waffle, but those were good. I would go back there!

We had a lovely stay at Canopy hotel. The room was great. A very comfortable bed, spacious, clean and a great bathroom. We made good use of the room and found things to be great. The Tv worked well. Although I did find the smaller details missing such as the smaller bathroom toiletries (earbuds etc) and a kettle to make tea. The pool, gym, restaurant and rooftop bar was fantastic. Highly recommend this hotel.

I was very disappointed in this stay. The rooms are not clean. Very poor housekeeping here. The first room we were given had underwear on the floor and white power substance on the carpet! We immediately went downstairs and asked for a new room. Based on the under on the floor and white powder on the carpet, it was clear the room couldn't have been vacuumed or mopped. The new room was still dingy looking. This is very much an outdated hotel. The iron didn't work, nor did the fridge. We had a two room suite with one thermostat. The living room area was blowing cold air while the bedroom was blowing heat. No way to fix this...the hotel customer service brought us a new iron but nothing was done about the fridge or air during our stay. When my husband asked to speak to a manager, they said the customer service manager had to address these issues but wasn't there. We never received a call back or any follow-up. My husband called back two days after we got back home and ended up speaking to someone in accounting who was able to offer a credit, which we appreciated, but shame on the hotel staff there for not fixing the problem and giving us the run around. This hotel isn't worth the nightly rate, unclean and broken.