Hotéis em West Pakulonan

Had great sleep every night, the bed was so comfortable. The staff were all very nice, shout out to the door man, always had a smile on hise face even at 4am when we checked in. Another door man talked to our taxi driver because we couldn’t understand each other, was super helpful.

The hotel is clean and the staff is very friendly. There is a shopping mall next to it, which is very convenient for shopping and eating. There is also a Chinatown nearby. It is very lively at night and the breakfast is rich. It is a very good hotel.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

I was surprised to Find how posh Trembesi hotel is. It was established only in 2022. Very high-tech, spacious bedroom, amazing view (especially at night) with seamless window pane. Shower was strong, overall stay was nice. The only let Down is the buffet breakfast. The selection was big, But they can upgrade the taste, however the room service food was better

overall its oke but the swimming pool in swiss bell maintenance n we all can take swim in tuscany hotel beside swissbell hotel..thnx 4 experience

With a stay at Ibis Styles Serpong Bsd City in Pagedangan (Bumi Serpong Damai), you'll be within a 15-minute drive of Aeon Mall BSD City and Summarecon Mall Serpong. This hotel is 14.1 mi (22.7 km) from Blok M Square and 16.8 mi (27 km) from Gelora Bung Karno Stadium.Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.At Ibis Styles Serpong Bsd City, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.Make yourself at home in one of the air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected.

The hotel is very new, the facilities are perfect, the swimming pool is not big, but the water is very clean. The attitude of the service staff is very good, the breakfast is rich and delicious, the best choice in Jakarta.

Good place

1. Nice hotel and good services 2. nice lounge sky bar 3. Breakfast delicious 4. There is karaoke place so nice and affordable price. 5. Even though that swimming pool can't to use but all view on the roof top so beautiful