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5 star

Conrad Washington DC
4.8/5135 avaliações

Conrad Washington DC

Penn Quarter Washington D.C.|1.73km de Neuhaus Chocolates
In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

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Breakfast

Hilton Washington DC Capitol Hill
4.4/547 avaliações

Hilton Washington DC Capitol Hill

Swampoodle / Judiciary Square Washington D.C.|0.44km de Neuhaus Chocolates
My spouse and I have been staying at the DC Capitol Hill for 10 years for work and pleasure because it's centrally located, friendly staff, and the rooms are spacious. And because Teresa at the front desk always goes out of her way to greet us, and chat. It's always a pleasure seeing her, and her beautiful smile. We stayed there recently for one night on August 17th, before driving to Southern MD to attend a family wedding on August 20th, 2022. The next morning Teresa greeted us in the lobby as we were headed to the restaurant for breakfast. We talked about one another's family and life. At checkout that morning we mentioned to her that we were returning on August 22, 2022, for one additional night before returning to Seattle, and could she block us a nice room. She asked us to call prior to returning to the hotel and she'd check availability. While driving back to DC. from Southern MD, I called the hotel and spoke with Darius Foster. During our conversation he informed me that Teresa was off today, and that he'd remembered us, and that he would block a nice room for us. When we arrived at the front desk Darius was very friendly, and he delivered on his promise. We travel a lot and we always stay at hotels where we feel appreciated, and valued as a customer. Thank you Teresa and Darius for always making us feel special when we stay at your hotel. We'll be back and we look forward to seeing you both.
Washington Marriott Capitol Hill
4.2/551 avaliações

Washington Marriott Capitol Hill

NoMa / Sirsum Corda Washington D.C.|0.63km de Neuhaus Chocolates
Located in Washington (Northeast), Washington Marriott Capitol Hill is within a 10-minute walk of Smithsonian Institution and Union Station Shopping Center. This hotel is 1.2 mi (1.9 km) from Walter E. Washington Convention Center and 1.2 mi (1.9 km) from Capital One Arena.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Enjoy American cuisine at Society Commons, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Washington? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 235 air-conditioned rooms featuring Smart televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

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Explore avaliações de hóspedes de hotéis em Washington D.C.

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Kellogg Conference Hotel at Gallaudet University
4.2/5114 avaliações
Ivy City / Gallaudet
The concierge was very helpful and gave good advice about where to get food. Didn't use any facilities, I thought the breakfast was complimentary and when I got down there in the morning I found out that was false. I thought the prices were a little steep for breakfast so I passed on that. Overall had a good time though.
Courtyard Washington, DC/U.S. Capitol
4/5107 avaliações
NoMa / Sirsum Corda
The hotel is located a little distance from the city centre and there is a metro station nearby. There are supermarkets within 10 minutes walk and there are not many restaurants. The extra bed is folded, the bed is very soft and it is rare to have a night. The room is small and has a microwave and coffee machine. A deposit is required for hotel stays.
Hilton Garden Inn Washington D.C./U.S. Capitol
3.8/5104 avaliações
NoMa / Sirsum Corda
Very good hotel, the first floor is a big supermarket, food, fruit is rich, and the price is cheap, the car is 1.99 US dollars a pound, it is too convenient. It is also convenient to go all the way to the sights. It takes 15 minutes to walk to Union Station and 20 minutes to Chinatown. Good service and good location.
Motto by Hilton Washington DC City Center
4.2/5117 avaliações
Chinatown
What an absolutely amazing stay in the nations capital. My room was incredibly clean and it was even quiet, considering that there was a rooftop bar with live music. I slept well. And, I’m really grateful that they are in such close proximity to a Walgreens, which is right on the corner. I travel often and often forget a thing or two or just need simple things like bottles of water (I drink half a gallon to a gallon per day). But I want to give a big huge shout out to the staff particularly Jessica, Michael and Chris. I was traveling with someone with dementia. We were in town for the Alzheimer’s Association ball. And, they truly treated my travel companion with kid gloves! The staff were considerate to her needs and patient with her every step of the way. I even accidentally left my jacket in the hotel room trying to take care of my friend and Jessica call me later on that day to let me know that she found it and that she would personally ship it out. This jacket is very personal and special to me and has quite a bit of sentimental value so I’m so incredibly grateful that I didn’t lose it and that it’s on the way back to me. This was a great stay, a great hotel! You feel safe in a big city and the café downstairs has some of the best coffee I’ve ever had in my life!
Hilton Washington DC Capitol Hill
4.4/547 avaliações
Swampoodle / Judiciary Square
My spouse and I have been staying at the DC Capitol Hill for 10 years for work and pleasure because it's centrally located, friendly staff, and the rooms are spacious. And because Teresa at the front desk always goes out of her way to greet us, and chat. It's always a pleasure seeing her, and her beautiful smile. We stayed there recently for one night on August 17th, before driving to Southern MD to attend a family wedding on August 20th, 2022. The next morning Teresa greeted us in the lobby as we were headed to the restaurant for breakfast. We talked about one another's family and life. At checkout that morning we mentioned to her that we were returning on August 22, 2022, for one additional night before returning to Seattle, and could she block us a nice room. She asked us to call prior to returning to the hotel and she'd check availability. While driving back to DC. from Southern MD, I called the hotel and spoke with Darius Foster. During our conversation he informed me that Teresa was off today, and that he'd remembered us, and that he would block a nice room for us. When we arrived at the front desk Darius was very friendly, and he delivered on his promise. We travel a lot and we always stay at hotels where we feel appreciated, and valued as a customer. Thank you Teresa and Darius for always making us feel special when we stay at your hotel. We'll be back and we look forward to seeing you both.
Hampton Inn Washington DC - Convention Center
4.3/5119 avaliações
Mt. Vernon Square / Convention Center
Had an awesome stay in this hotel. The service is great. Breakfast is good. Location is close to most places. Will definitely recommend this hotel if you plan going to DC

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