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5 star

Conrad Washington DC
4.8/5135 avaliações

Conrad Washington DC

Penn Quarter Washington D.C.|0.44km de Macy's Metro Center (Downtown DC)
In summary it’s a pleasant, very well-located hotel, and FOH staff work hard to keep customers happy. But poor fit and finish in rooms, chaotic housekeeping, billing issues, and slow customer support aren’t in keeping with the luxury positioning. In depth: Reception staff were superb: friendly, helpful, professional, and a surprise upgrade to a suite was most welcome. The restaurant is also very good and its staff, while occasionally overattentive, do a good job. Location couldn’t be much better for easy walks to a plethora of DC’s sights, museums, restaurants, shops, and transport. The rooms lack a luxury look and feel. They’re spacious and afford impressive views, but blandly and sp****ly furnished in a way that feels very cost conscious. Sound insulation is poor, to the extent that conversations and TVs in neighbouring rooms are clearly audible, as is street noise during peak times. Water pressure is extremely low, so the rain shower is rather more like soft drizzle . As with other Hilton hotels since the pandemic, there’s no minibar, no menus, no guest directory. It all feels rather spartan. Housekeeping is poor. Carpets and soft furnishings seemed grubby. The sofa, in particular, had several stains that looked like they could be removed if anyone cared to try. Clean glasses placed in the room had lip marks on the rim. Our coffee supplies were often not replenished. The second time we mentioned it, on returning to our room, we found two plastic bags stuffed with coffee, sugar, and cream dumped on the table — a distinct “here, stop bothering us” vibe. The breakfast, though very nice, is costly if you’re not getting the Food & Beverage Credit. There’s no end of alternatives nearby. There’s an obligatory 25% tip plus $5 delivery on room service. Laundry costs are such that I found it more cost effective to simply buy some extra clothes. Finally, our Food & Beverage Credit wasn’t applied to our bill. Hilton don’t answer replies to your receipt, so you have to fuss with corporate contact centres, chatbots and web forms. Took nearly a week to get a response, though to their credit they cleared our food bill as a goodwill gesture.

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Explore avaliações de hóspedes de hotéis em Washington D.C.

Buscando hotéis perto de Macy's Metro Center (Downtown DC)? Compare tarifas e avaliações para encontrar a estadia ideal.
Hamilton Hotel - Washington DC
4.2/5109 avaliações
Downtown Washington
The location of the hotel is so good and convenient. The bed was comfortable. Most hotels in Miguo do not include breakfast, but the surroundings are very convenient. There is Star Dad at the door, and a pizzeria across the street. It takes 7-11 minutes to walk. Another feature of the Miguo Hotel is that most of the coffee in the hotel lobby is free. Drink it casually ~
Hilton Garden Inn Washington DC Downtown
4.1/5106 avaliações
Downtown Washington
Breakfast is OK, the child is very convenient, the location of the hotel is super convenient, where to go is very close, the room on the back of the street because of the fan is a bit noisy, it is recommended to choose the room on the side of the street
The Architect
3.8/5101 avaliações
Downtown Washington
The location is very convenient and not far from the subway station. The only regret is that the lights and exhausts of the bathroom are a switch, and the sound of the exhaust is too noisy, and the bathroom is blacked out several times.
Waldorf Astoria Washington DC
4.7/598 avaliações
The Mall
The price is expensive and the service is great. At night, I will place Evian mineral water and cups on the bedside table, place foot mats next to the bed and washstand, fill the ice cubes with ice cubes, and turn on the sleep aid music. It is in all hotels I have stayed abroad the best.
Grand Hyatt Washington
4.2/5116 avaliações
Penn Quarter
This was definitely a great stay. The establishment is modern, clean with very helpful staff. It is located in the heart of things. Museums, and great places to eat are close by if you want to get out and about. If not, the food is excellent in-house.
Global Luxury Suites at the White House
3.9/528 avaliações
Downtown Washington
There is no breakfast, but there are quite a few meals downstairs and around. There are two bedrooms, a living room and a sofa bed, which should be able to live with a family. I didn't know the parking situation without driving. A few steps away is the White House, and the surrounding environment is very good. Would highly recommend to friends who want to go to Washington to play.

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