I just had a business trip 2N1D Vung Tau. Here are some personal feelings of me and my friend (2 women) after 1 night stay at the hotel: * Plus points: - Nice space, nice view - The security guards are very cute, especially the uncle on the lunch shift 17/10 is very active to help guests, Cover an umbrella for guests when going back in the sun. - Your enthusiasm sales Yen and booking staff Thuy. * Dissatisfaction points: - I arrived at 15 o'clock on 16/10 and stood in front of the door for a long time, there was still no one carrying our luggage, we took it up to the lobby ourselves. - The smell in the lobby is very strong. + Breakfast buffet is cold, food is dry, overall not good compared to my expectations of a 4-star hotel. - The room is poorly soundproofed, I was lost to sleep by the night opening of the same floor rooms. - The staff on the morning pool 17/10 did not support guests, I took a picture and was turned into the pool. , but my friend and I called and didn't see anyone to help. - I was charged extra for cleaning and washing due to stain dust on the pillowcase, I still pay but I am not satisfied, because usually you still wash the pillowcases and blankets after the guests sleep, so why do I have to pay extra for cleaning while that stains are normally washing does not harm to the pillow blankets. And I will think carefully about whether I come back or not because I find the service not worth the cost I spent
Excelente
69 avaliações