This hotel is so beautifully restored and it’s in an ideal location, right next to the train station and the funicular to the hilltop Santa Luzia, in the heart of Viana do Castelo, yet quiet and peaceful. There are many lovely spaces to sit, chat, work, play games, in the common areas. There’s a pool and patio adjacent to the bar, which also serves as the breakfast room. Important for me, due to some mobility limitations: there’s an elevator. I stayed for five nights while my husband was walking the Portuguese Camino, and he took a rest day here and stayed two nights. Our room (202) was, I believe, a standard double room, but it was spacious and very comfortable. It was serviced daily and spotlessly clean, the bed was very comfortable, there was space to unpack and a desk to organize my things (one small drawback being the limited number of outlets, leading me to have to charge my phone next to the sink, risking it getting wet), there was a soaking tub!, and a seating area looked out the window with a view of Santa Luzia (as well as some construction and renovation or maintenance on the railroad station 😊). Some earlier reviewers disparaged the breakfast provided. Something must have changed if their reviews were accurate (maybe their feedback inspired improvement), because the amount and variety offered was considerable: a variety of breads and cereals, spreads, cheeses, deli meats, yogurt, fruit, hard boiled eggs, hot scrambled eggs, bacon, plus juice, coffee, and tea. Quite an appetizing colorful display! The best feature of this hotel though is the incredible staff! Everyone was gracious and always willing to help, with a smile. Daniela and Alberta were especially attentive and helpful to me, and Rui went way “above and beyond” in helping me get train tickets, arranging a massage for my pilgrim husband when he arrived, attending to special requests, giving excellent restaurant recommendations, etc. My heartfelt thanks for all the help so readily and graciously given. I would definitely stay here again and highly recommend it.
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