Buscando hotéis em Van Buren? Confira as avaliações de hotéis e escolha a melhor oferta para sua estadia.

Nossas principais escolhas de hotéis

Quer você esteja buscando hotéis econômicos ou de luxo em Van Buren, nós temos o que você precisa!

Hotéis em Van Buren recomendados para você

Explore nossa seleção de ótimos hotéis em Van Buren.

5 star

Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.67km from city center
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali
Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.6km from city center
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

Encontre mais hotéis

Business travel

Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.67km from city center
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali
Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.6km from city center
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

Encontre mais hotéis

Breakfast

Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.67km from city center
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali
Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.6km from city center
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

Encontre mais hotéis

Family friendly

Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.67km from city center
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali
Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.6km from city center
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.

Encontre mais hotéis

Hotéis perto de atrações famosas em Van Buren

Confira estes hotéis localizados perto dos pontos turísticos mais procurados em Van Buren

Bob Burns Museum

Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.6km de Bob Burns Museum
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.
Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.68km de Bob Burns Museum
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

Mostrar mais

Great Escape Mystery Rooms

Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.83km de Great Escape Mystery Rooms
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.
Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.91km de Great Escape Mystery Rooms
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

Mostrar mais

King Opera House

Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.85km de King Opera House
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.
Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.93km de King Opera House
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

Mostrar mais

Arts On Main

Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações

Holiday Inn Express & Suites Van Buren-FT Smith Area

Van Buren|2.87km de Arts On Main
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.
Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações

Comfort Inn and Suites Van Buren - Fort Smith

Van Buren|2.95km de Arts On Main
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

Mostrar mais

Explore avaliações de hóspedes de hotéis em Van Buren

Buscando hotéis em Van Buren? Inspire-se com avaliações reais de viajantes.
Holiday Inn Express & Suites Van Buren-FT Smith Area
4.3/5102 avaliações
We checked into the hotel in the evening after a long drive cross country. I showed the night attendant my phone where I captured the military rate her hotel was offering - $98 and the site indicated there was one room left at that rate. I showed her my ID. I told her I didn’t have my ihg rewards number handy and she said she’d look it up. She checked to see if she had 4th floor for us, got us checked in and indicated through our discussions that we were squared away with the military rate. When I went to the reception desk the next morning, I realized that I was charged $132 plus tax and fees instead! With taxes and fees that’s $45 over the rate they should have honored. Needless to say I was surprised! There was also another military couple checking out at the same time I was and they too were overcharged. The receptionist, a lady (A.T), was not so pleasant and pretty much told us that that’s the way it is; they honor the rates they want to honor regardless what their parent website states or what their other employees say or make you believe. I contacted corporate and they created a case number for me and reached out to the hotel twice on my behalf. I still have not received a call or anything from the hotel itself. We love our ihg hotels and have used them every time we travel. We’ve never had this happen to us. We’ve never been told one rate then charged another. We wouldn’t have stayed at this hotel at the rate we were charged. I’m so disappointed in the hotel staff that they didn’t do the right thing. We won’t stay here again and I’d advise other military members to think twice before doing so.
Comfort Inn and Suites Van Buren - Fort Smith
4.1/5101 avaliações
We stayed here last night and was charged 167.12 for 1 night. We had no hot water at all upon check out I was offered $20 credit for it. I asked to speak to manager was told not there. The guy give me a number and when I called turned out to be his mom she said nothing she could do without being there but would call me at noon (still waiting on call) I noticed the sign said manager on duty was Mike so I asked to speak to him was told not there asked for number he said couldn’t give I asked for him to call from hotel phone so I could speak with he said not possible. Voices were raised on both sides he would leave front desk I would ring bell until he come back to try and get worked out. A lady come off elevator and the guy behind desk asked her to explain what was going on I turned and looked at her and she asked what’s the problem I said I’m wanting to speak to manager she pointed to guy I had been speaking with and said you’re speaking to him. I notice the way she’s dressed she isn’t employee so I asked her who she was and she went off on me cussing at me and yelling I was explaining that I was asking who she was so I would know who I was speaking with she said she had stayed there for 2 weeks so he had asked a customer to explain to me what’s going on. I am including picture so can understand why I asked who she was. She said she heard me cussing him out and come down. The only thing I said was I told the lady who I thought was manager that the guy she had working was a smart a$& which I regret even using that word. She was yelling and using bad language and then told him to call 911 on me or she was fixing to f$&$& go off. He called 911 I have no idea why because there was no emergency and no threats had been made of any kind of anything she threatened me by saying she was fixing to go off ( I have on video ) they say they have it all on tape and I welcome it to be played any time. I set down waiting on cop and she set down and kept trying to get me rattled she was telling guy look at her shaking she’s so nervous she knows she’s in trouble and stuff like that. Cops arrived and I explained he told me to go over their head and contact corporate which I did. Come to find out it was actually the manager that had been talking to me all this time but he was insisting there wasn’t a manager on property. Corporate told me the managers name and it happen to be the same name on my receipt as who checked me out. I called the number that I had been given and had spoke to the manager earlier that was supposed to call me and get me credit she didn’t answer but her voicemail give her name and she had same last name as manager I was speaking to which while speaking to her she said that’s my son and he shouldn’t be talking to customers like that I’ll take care of him. Sorry for the bad punctuation and lack of and the long review but want people to know what they are dealing with when staying here. He also reached to remove the manager on duty name but reali

Frequently Asked Questions

  • Como faço para reservar um hotel no Trip.com?

    Para reservar um hotel no Trip.com, basta inserir seu destino, as datas da viagem e o número de hóspedes na página. Em seguida, navegue pelos hotéis disponíveis e selecione o de sua preferência. Siga as instruções para inserir as informações de pagamento e concluir a reserva.

  • Como obtenho ofertas de hotéis no Trip.com?

    Existem várias maneiras de descobrir hotéis econômicos no Trip.com. Você pode restringir os resultados da pesquisa filtrando os hotéis conforme a faixa de preço da sua preferência ou classificar os resultados por preço para ver primeiro as opções mais em conta.

  • Onde encontro ofertas de hotéis no Trip.com?

    O Trip.com oferece uma seleção diversificada de ofertas e promoções de hotéis diariamente, durante todo o ano. Você pode encontrar facilmente essas ofertas especiais em nossa página de ofertas. Além disso, se você for membro do nosso programa de fidelidade, poderá fazer login em sua conta e encontrar tarifas com descontos exclusivos nas páginas da lista de hotéis.

  • Como consigo preços de hotéis mais baixos?

    Às vezes, reservar hotéis no meio da semana é mais barato, mas também depende da estação do ano.

  • Quantos hotéis estão listados no Trip.com?

    São mais de 5.000.000 de hotéis em mais de 230 países ou regiões no Trip.com. Ainda não decidiu qual hotel reservar? Navegue pelo nosso site e lhe daremos algumas ideias!

  • Posso cancelar ou alterar minhas reservas de hotel no Trip.com?

    Depende da política do hotel e da data do cancelamento. Verifique a seção de políticas das páginas dos hotéis listados. Para cancelar ou alterar suas reservas, faça login na sua conta do Trip.com, clique em "Minhas reservas" e siga as instruções.

  • Como posso entrar em contato com o atendimento ao cliente do Trip.com?

    O atendimento ao cliente do Trip.com funciona 24 horas, todos os dias. Acesse a Central de Ajuda no Trip.com e envie sua solicitação. Você também pode entrar em contato por telefone ou chat, dependendo da sua localização.

Informações sobre viagens locais

Maior preçoR$ 1.505
Menor preçoR$ 297
Quantidade de avaliações550
Quantidade de hotéis10
Preço médio (dias úteis)R$ 651
Preço médio (fins de semana)R$ 675