Explore avaliações de hóspedes de hotéis em Tokyo

Tokyu Stay Meguro Yutenji
4.4/544 avaliações
Was bracing myself after reading all the reviews here, and it turned out to be better than good. The service is professional, informative and orderly. Arrived a bit early and cooled off in the small lobby where they had a coffee machine to make hot or iced drinks. Small amenities station next to the elevator. After check-in, I opened the door to reveal a cute and cozy place that was bright. When you enter, there is a washing machine, large kitchen sink, small cupboard with two sets of dishes, induction stove, microwave, mini-fridge and electric kettle. Didn't use any of the major appliances. Most importantly, the bed was comfortable, with a comforter, top sheet and 4 assorted pillows. The receptionist explained that there is limited cleaning and you navigate this using the magnetic hotel door signs. If you do have a longer stay, room cleaning has a small fee as listed on the faded hotel folders. Liked that there were a ton of electrical outlets in logical places. There is a small wood table to set up your laptop or have some simple meals, a corner couch and a stool opposite. Wifi was stable and lighting was bright. Judging from the bathroom, this was probably built in the 70s and yeah, you can look for mold and other imperfections like carpet stains, but it's forgivable, because the room was very clean otherwise. The balcony was small enough to just stand and you can see the city lights from the 6th floor. Did hear a kid throwing a mid-day tantrum and it echoed down the hall. Stayed for two nights and would consider staying here again because of the local neighborhood and walkable areas with a good amount of modern shops and restaurants. It's peaceful. You could also walk along the train line toward Naka-Meguro station, another great local neighborhood. Lobby doors are accessed with your key card. Yutenji Temple has picnic tables, a children's playground and is about a 10 -minute walk. The subway is about a 3-minute walk and easy to transfer to the Narita Express when you depart. If it's your first time to Japan, this might feel far from the Shibuya Scramble action. However, it seemed to be good value for the time I booked.
Tokyu Stay Nihonbashi -Tokyo
4.4/5102 avaliações
Tokyo Station/Nihonbashi
Very convenient location between a variety of subway stops, none further than a 10 minute walk—though most don’t have elevators or escalators, so keep that in mind if planning to bring a lot of luggage. Hotel room was quite small, but clean. Fresh towels and emptying trash everyday, but that’s all. One full room cleaning over the course of 10 days. Staff has limited English abilities, but a willingness to use translation apps to communicate. No room service, but breakfast was available given enough prior notice. The bed was not great, an odd in between of too soft but also too hard. Overall I enjoyed my stay, but I probably won’t stay again because of the bed.
Tokyu Stay Suidobashi
4.3/590 avaliações
Suidobashi/Tokyo Dome
Very good value for money hotel next time if you have the opportunity to choose here, there is a family convenience store near the hotel, about five minutes walk from JR Waterway Bridge Station, a little longer walk from Toei Kanda Station, about 10 minutes, the traffic is very convenient, The hotel has a simple kitchenette and washing machine. It is very convenient to travel. You don’t need to bring too much clothes. You can wash clothes directly in the room. The room is very clean. The front desk staff is also very friendly. The only drawback is that if the luggage is a bit small, the luggage cannot be fully opened. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Tokyu Stay Shinjuku
4.5/5362 avaliações
Shinjuku Area
Hotel is located conveniently connected to Shinjuku station, however not when you need to carry the luggages to the hotel on your first and last day. There’s a longer route to take the lift up. Still very good location for daily commute and accessibility to the drugstores and shopping malls nearby!
Tokyu Stay Shinjuku Eastside
4.3/5511 avaliações
Shinjuku Area
I’m so very pleased I picked this hotel to stay at! The rooms are very comfortable, and I stayed in a “Comfort Twin” room which is definitely bigger than the average in the Kabukicho area, plenty of room to open up my luggage. Having a washing machine/dryer combo in the room was such a bonus, and they give you the detergent for it as a free service. No sitting around a laundromat waiting, just put your washing in and go out for the day! Chromecast to the TV, a microwave in the room, all the amenities you could want. The rooms are spotlessly clean, the staff are excellent, and the location is perfect. I will definitely stay here again!
Tokyu Stay Nishi Shinjuku
4.2/5187 avaliações
Shinjuku Area
First the positives and then a negative. Great location, about 15 min walk to bustling central Shinjuku. Family Marts etc., eateries all around and metro 2 min walk away. The area is perfect as it's quieter, even close to a lovely park and all amenities at your door. Besides needing a good dust and coffee marks wiped off the wall, the hotel is clean and comfortable. There is free coffee and toiletries in the reception area the included washing machine/dryer in the room was a huge plus. YOU WILL NOT GET EARLY ROOM ACCESS EVEN IF YOUR BAGS ARE WAITING IN YOUR ROOM. We arrived early morning knowing we would not be able to check in until the afternoon so staff stored our luggage as expected. When we arrived back at the hotel at about 1:30pm and our bags were nowhere to be found the receptionist informed us they had already been taken to our room as the room was ready. Excited about finally getting access to a shower and some rest after a long flight we anticipated this meant we would be able to enter the room. The receptionist then left to speak to who I imagine is a manager only to come back and tell us check in is at 3pm so we have to wait until then and if we wanted to access the room early it would cost 1,000 yen per person. I know check in stated 3pm but I found this to be exceptionally poor customer service. Seeing as our bags were already in the room it would have made absolutely no difference to the hotel for us to enter the room 1 1/2 hours early but instead the rigid rule left quite a very negative impression. We did end up getting access at 2:30pm only because an elderly Japanese gentleman wanted to check in at this time and they didn’t want to make him wait in the lobby. The negative experience is such a shame because had this not have occurred I would return on my next trip.

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