Hotéis Hot spring em Tijuana

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

Excellent location and very good room. We were surprised that it had a good mini kitchen and the location is close to the macroplaza and there are several options for restaurants and more.

Nice hotel in convenient location for visiting the sights of Avenida Revolucion, but just far enough away from the action to be calmer and quieter than the hotels on the Avenida itself. Our room was clean, quiet, well-decorated and modern. The included breakfast buffet was just OK. My only complaint about the hotel was the staff at the reception desk. When you book a 4 or 5 star hotel, in addition to the better hotel facilities, you expect a certain level of service and professionalism from the staff. The staff here seem to delight in ignoring customers and tooling them around. At first I thought it was just us, but as we sat in the lobby (forced to wait until 3 PM on the dot before they would give us the room), I saw the same behavior played out over and over again to all of the hotel guests. There were three women at the reception counter and over and over new guests would arrive and be ignored for several minutes as the three of them ”made a show” of appearing busy (doodling notes on a scratch pad, walking from here to there in order to do nothing, etc). It was like they were all on a power trip and resented the guests.

I typically stay at the Fairfield when I come for med appts but a friend recommended so I decided to try. I explained my allergies/sensitivities and had hoped to pay later but they insisted I pay in advance. After just a few min in the room I was experiencing inflammation from mold exposure. I could see where it had been painted Over in the bathroom which is sadly common. I was late for Dr consult so I got ready for my appt and had to leave luggage downstairs at desk as I didn't have time to change hotels. When i returned they refused to give me refund as I had used soap and garbage can in my 20 min in room. I expected at least a partial refund. Very disappointed!

This is the kind of place you stay to get a few hours of sleep after getting drunk in one of TJ's many drinking establishments. The hotel is right in the middle of the red light district. It is convenient to many of the establishments that people come to TJ for. If you don't care about anything other than having a bed in a convenient location, this place is a good value and may work for you. It's not a place you'll want to spend any extra time at. That being said, let me explain more about this hotel. It looks nice from the outside, and is set back from the main road by a private parking lot which is guarded. The security of this place is good, which is much appreciated considering the seediness of the area. The staff here are good too, very efficient and friendly. Check in and check out are a breeze and the staff will help whenever they can. The public areas of the hotel have been recently spruced up and look nice. The price of the rooms are reasonable. Those are the only positives, though. The rooms are just nasty - smelly, noisy, dirty. There is almost no natural light - one window faces the interior hotel atrium, and two tiny windows located in the shower room open to an alleyway. There is no fresh air in the rooms and no ventilation, other than noisy wall unit A/C which is only recirculating the same stale air. This is probably why the rooms have a smell. The walls are thin so you'll be hearing a lot of noise (though just from the inside of the hotel - the hotel is set back enough from the street that you don't hear street noise). The rooms were not clean, with little stains here and there, paint peeling off, mold in the bathroom area etc. There are also almost no amenities - no fridge, hair dryer, tissue box. There is a small safe, however. My towels were damp, probably from not being dried enough in the laundry. This hotel can serve a purpose but just know what you are getting if you make a reservation.

Disadvantages: This hotel is in the city center, the traffic volume is relatively large nearby, the sound insulation effect of the room is not ideal. Another point is that this hotel does not provide breakfast (it is a high-class hotel nearby, after all, the accommodation fee is so high) Advantages: Excellent location, convenient transportation, close to the airport and long-distance bus station. The best place to enjoy the lively, diagonally opposite the hotel is a well-known RIO shopping plaza, which has Adi Nike stores, well-known cosmetics stores, Apple stores, etc., a small partner who knows Spanish, about a Mexican girl. In the Spanish-style love movie (about), there is a Starbucks coffee shop under the hotel. You can have a cup of matcha star ice music (personal preference) in the afternoon. If you can’t sleep at night, you can also think of your sister. Come to the small bar next to the hotel lobby for a drink, and have a good night's sleep. Maybe there will be an affair in your dreams. Last reminder: Tijuana is a relatively bad border city in Mexico (the murder rate of drug abuse is high), so nothing to run around.

We were very surprised at the friendly staff & the cleanliness of the entire hotel. The restaurant has amazing food & a wonderful breakfast buffet. Better than any I've ever seen in the US. Everyone was so accommodating regardless of a bit of language barrier. The rooms are a bit on the smaller side yet very clean. Bottled water in the rooms. They have a nice relaxing lobby. When you come be sure to stop & say hi to Isaac, their sales mgr. Such a pleasant young man. Fun to visit with😊 We definitely will be back. We definitely give a Big 5✨

My girlfriend had surgery at a nearby hospital (a block away) we stayed here as art of her surgery package. There were a lot of other patients here as well. You would think that a hotel that has a contract with the hospital that are mostly Canadian and American patients would have TV in English. Now, tv is usually not a big deal but considering after surgery most in recovery are expected to rest. With only 1 English station playing old episodes of 'Criminal Minds' and old movies 'Men in Black' 'Baywatch' it was extremely frustrating. Was told 20 minutes for the room to be ready but it took 90 minutes. Just be honest people, if it's going to take 90 minutes, then say so. There were over 10 of us checking in and waiting in the lounge right in front of the desk but no one from the desk (who could see us clearly) offered us an update as to what was going on. Again, most were surgery patients and just needed to lay down, however an entire football team was checked in before us. Not cool. Location is good, felt very safe. A lovely Mexican restaurant across the street with good prices and good food.

We had a great time at this hotel. The staff was excellent, very helpful, friendly and accommodating. The hotel is well kept and you have dining options nearby and at the hotel.