Descubra sua estadia em Tijuana

Had a great stay!! The hotel far exceeded our expectations. We felt completely safe and the staff were friendly and professional at all times. The rooms and hotel were very well maintained and clean. Breakfast was great.

Let me just start by saying this hotel and their staff were great! I went down there to take my daughter for a medical procedure. I dropped her off at 8 a.m. but their check in time is 3 p.m.. They bent over backwards to help me out and had a room ready by 11 a.m.. The rooms very extremely clean and comfortable. The hotel is taking extreme precautions due to Covid. They take your temperature at the door, supply hand sanitizer, and all employees are wearing masks with servers also wearing gloves. I ate multiple meals at the restaurant with the food being good, not very expensive, and again the waiters being so friendly and accommodating. The hotel has a shutter service and they drove me to the hospital to pick up my daughter so I didn't have to navigate the confusing streets of Tijuana. And as I was leaving, the nicest thing they did for me was to actually lead me to the border entrance we needed by following the shuttle driver there. If I go to Tijuana again, this is the only hotel I would stay in.

Very clean hotel. It’s cheaper to reserve online otherwise the room is 3 times as expensive. Staff are friendly and helpful.

No parking for cars.

The hotel has a very ambiguous distribution, it seems that it has been growing and expanding where it could. The location is good, close to banks, squares and food places. The room is quite basic and a bit doubtful in terms of cleanliness, it suddenly gives the impression of being in a motel. The cleaning service is also not the best you will see. They include a continental breakfast that is very basic and consumption in the restaurant is quite expensive.

There are just way better hotels to stay at, where you can get better service in an area more conducive to walking around without needing a taxi. We booked this hotel because of its star ratings. We enjoy staying in nice hotels! This hotel is a 3 star at best based off the services provided by the staff alone. They missed so many little details it’s SAD! I am here on a medical recovery so we ordered lots of room service. Not ONCE did they get our orders correct. Each time the staff had to return 1-2 times to bring things back and looked frustrated that they had to bring things that they had forgotten. Last straw was I ordered a salad and they didn’t bring dressing, they took 30 minutes to bring the dressing and then asked for a charge correction because they made yet another mistake! We ordered drinks several times with no ice buckets and waited an hour for that also. The room was poorly cleaned. Leaving trash cans with no trash bags inside of them. We went out for a walk so they could clean the room and again. Poor job cleaning, floor not swept, still no trash bags in the garbage and bathroom not cleaned well. The area isn’t the best, the streets are wild so it’s difficult to just take a walk across the street unless you are literally running across. It isn’t really near anything. The room next to us had children staying there that we could easily hear all night. Not blaming the children it’s just the rooms are not very sound proof at all.

So not bad at all. Stayed for about a week. Ordered lots of room service and drank at the bar. Room was wonderful. My only complaint was when I called room service one night and the guy was obviously annoyed, quite rude. I asked for the total of my order to have money ready and he judt plainly say ”no. Anything else? I responded no then he hangs up. No time or thank you. Other than that I enjoyed the security of the hotel, we left money out and maid service came by while we were lit and they didn't take it but instead changed our sheets, towels and tidied up my workstation (desk). Will be returning in April again.

I’ve been on Trip Advisor for a long time and have never posted a review. I felt compelled to do this after staying at the K Tower Hotel for the past 2 weeks. My wife and I decided to go to Tijuana for alternative cancer treatment at the Oasis of Hope Hospital in Tijuana. Needless to say neither of us was very excited about the prospect of spending several weeks in Tijuana. However all of that changed once we found the K Tower hotel. From the manager Jose to the concierge Christian and Marcos and all of the wait staff in the excellent restaurants we have been more than satisfied with our stay here. Everyone goes out of their way to make sure we are comfortable and all of our needs are met. Our room is huge and extremely clean. Both the downstairs pool and the upstairs rooftop pool are gorgeous! The rooftop bar, pool and hot tub are straight out of Architectural Digest and are top notch. There is a DJ most nights playing really good music. The food in the 3 restaurants is amazing- fresh fish, beef, chicken and vegetables with amazing presentation and so is the room service for that matter. Rooftop sushi is excellent and fresh. If you find yourself in Tijuana please don’t hesitate to stay here at the K Tower or its sister property the Hotel Lucerne (they are adjacent).

The room is spacious and the surrounding area is safe.