Hotéis próximos a Benteng Heritage Museum em Tangerang

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The place is really okay.. Cleanliness is good.. Comfortable mattress, cold ac .. Nice view Complete facilities.. Suitable for Staycation with family because there is a swimming pool and mini waterboom..

Best option if you want to stay close to airport and catch next flight . They have airport shuttle .room very clean. Hot water available 24x7 . Bed also very comfortable. They also helped me get my list jacket .thank you! One suggestion: if you can provide driver and shuttle details before arrival it would be very clear communication

I like to stay at the hotel , its very clean, comfortable, near to living world, broadway , etc. and i’m enjoying breakfast at the hotel, its delicious So i rare 5 star to rhe hotel

The rooms are spacious, comfortable, the staffs are also kind. I was there for 2 days because I had some business with my girlfriend who was in Tangerang. I think the place is strategic, but the main lights are not bright enough. I hope I can stay here again ~

The services are amazing, room no 306, room service mbak Lovi/Yovi sorry i forgot, she was kind and fast, very good job, the room very clean, wide and comfortable, the hospitalities are exxcellent, I will be back someday

Hotel with great customer service team. We stay inside 2 single bed room. We have fantastic stay too. Refillable water jug, shampoo&soap. I support these actions as they are towards to environtmental friendly approach.there is aiport shuttle between hotel and jakarta airport.it is free of charge.only hoka bento reataurant nearby the area, it is for take away service only and not for dine in. Never notice there is cafe or supermarket nearby. Daan mogot mall is nearby but you will need to take a grab.

I don't know know to say that anymore, wowwww. This is a second time we stayed at sapphire sky hotel. They staff always give it warm wellcome when we arrive at the hotel. And also all staff well doing standart procedure during covid pandemic. Well done sapphire keep it up !!

Nice room with aircon, tv and bed, very small bath room, decent quality but bit dirty even for a non smoking room. Stay for just one night. A lot of place to eat in the surrounding area. Located at the back of the airport, so it might take longer time compare to the others.

My stay in this property was for one day only.The staff / employees are of good nature & helpful. Front desk receptionists Ms Anes and Ms Fiby were helpful at the time of check in. Room is spacious. Over all my stay was good.The internet connection is very poor in the 9th floor. I wish the management / staff /employees of this property a prosperous and healthy life.