Hotéis com estacionamento em Surabaya

I've chosen this hotel as it's offer bigger room size with cheaper room rate compare with others. Receptionist very helpful especially during my c/in time as I requested higher floor, friends staying nearby / next to my room & in same floor (progress considered fast). Room quite big, comfortable & clean. Gt various choices of f & b in the restaurant during my breaky. Bellboys very helpful. Remember to claim your welcome drink ya....enjoy ~

This hotel has been used to be very good in service and facilities, but now it has become less tidy with peeling walls, untidy corridors, less varied and less interesting breakfast menu. The musty smell in the hotel environment and the stench if not managed properly in the future. Thank you

Good and satisfied stay. What can I say more are impressive lobby greeting the guests on entry, efficient and fast check-in and check-out even the manager loyalty came to approach me ask how my stay experience (thank you Mr. Ismael), nice executive lounge with superb staff service (thanks to Mr. Bagus, if I remember his name), in room the noise insulation from outside very effective, comfy bed and pillows, good hotel design, the room and the facilities. Thank you

Room was clean and ar conditioning working smoothly. For the morning breakfast, well it's just enough for me to filled up. All staffs are friendly and helpful.

The Receptions not really friendly, but the other staffs are really helpfull. The breakfeast was great, but the pool is cold, maybe it will be perfect if the pool come with warm water. The picture of ballerina in the room and hall make the ambience little bit spooky.

I know this hotel is quite old but classic and and worth the price. The room is very wide, i like that so much. Bcause nowdays all new hotels is just standart and to small like studio type. This hotel is family friendly, because of the wide room, and al the facility that all we needed. Not that high but the view from the room is still good. Surabayaaaa what else you can see than cityview? Haha. Anyway, very recommended for those who like wide room and near from mall, foodcenter, and all you need.

This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..

nice hotel and nearby to attraction. I had work at West Surabaya but stay at the center was a great decision. Near to the cafes and restaurants. also you can meet the car free day on sunday morning! the bed at quest always excellent and minimum noise.

The experience was good but somewhat marred by an experience at the Chinese restaurant Fu Xiang Hai. Its a great restaurant with wonderful staff and food. But for some reason as hotel guests we were not entitled to any discount, because we booked the room through trip.com? No one could give us a reason other than ”the hotel reception' said so. This was really disappointing as we had decided toneat there as we're guests in the hotel.

Upon booking I was not aware the hotel was not in the city centre, and therefore was about 30-40 minutes away from the malls. However, what it lacks in proximity it makes up for in service and cleanliness. Room service food was very yummy, and I loved the 2000s emo songs played by the bar. I particularly enjoyed the breakfast buffet which even had a popcorn and cotton candy machine, as well as chocolate fountain for children on Sunday. Their waffles and latte from their coffee machine were amazing! Oh, but the sink in the bathroom did leak (see picture) :/