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La Quinta Inn & Suites by Wyndham Sturbridge
3.6/589 avaliações
Im here on business working. Noticed the shower had very poor water pressure and the tub dose not drain. Went to the front desk asked them if they could have maintenance look at and fix it. Yes the young lady at the front dest was very very nice and offered to switch me rooms but i have alot and that was the last thing I wanted or should have to switch rooms after working 12 hour days. I mean you walk around youll see electrical boxes on the out side of the hotel taped up with electrical tape so much easier to put a screw in. But I guess the maintenance guy works when ever he wants you can see it . Housekeeping lmao had them clean the room what a joke. Bed was made like a first grader made it. Tale a white towel to the floor the towel turned black but they want to charge $109 and up for rooms. Sister hotel Days Inn same thing not pet friendly nasty ran down. Hick Wydram is allowing these hotels to get ran down but they want to charge us top dollar and cant give you what you pay for. Management and Maintenance and hosekeeping to be looked and a probatipn time frame because both places it was very very very very poor. All most like its a joke. Front desk customer service awsome at this hotel. Days in everything was a joke . Wydram is allowing there hotels To go into the dumps I have asked three days for a new shower head. Hick I would do better with a bucket and hose. Just be in a tent. The Young lady at the desk very very nice not her fault great customer service hamds down.
Econo Lodge Sturbridge Route 20
3.3/5100 avaliações
Ok so the only plus is the room was clean! We arrived for a pre booked 10 night stay & yes we were early but I went in the office anyway to be greeted with “Check in is 4.00” & she walked away We went & ate lunch and did some shopping we needed to do & got back just after 3.00, rather than just sit in the truck & went in to see if there was any chance of checking in, same lady walks out from the back & says “I told you 4.00” I said I know but surely they had a room ready, she then said “You have 2 dogs & a cat” I said “no we have 1 dog” Her “No 2 dogs & a cat” Me “No 1 dog” She then said she had told us not to come back last time, we had stayed there in Sept 21 & we hadn’t even seen her!! I said she had me confused with someone else & she said No Then she tried to say we hadn’t paid for the room until I showed her the receipt She then told me I could cancel but I didn’t as it was prepaid & non refundable so I didn’t want to get into that. Also it was Brimfield week so everywhere is pretty much booked up Then she said it’s $400 for the dog I said again no it’s 1 dog at $20 per night I also let her know that last time we stayed a man had called the owner and let me pay $100 with a $100 refundable on cc Her reply “No he didn’t” & asked me how I was paying for the dog, I handed her my credit card, she then said if you pay cash I’ll make it $150 So I paid her then she handed me the key & said “Don’t come back” The room was clean but old & the furniture was scratched and old We were then woken up early every morning & kept awake some evenings by people upstairs walking about! Sounded like there was zero insulation between floors!!! When we checked out this morning she admitted she had mistaken us for someone else but her apology came way too late We will not be back

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Informações sobre viagens locais

Quantidade de hotéis7
Quantidade de avaliações479
Maior preçoR$ 3.002
Menor preçoR$ 374
Preço médio (dias úteis)R$ 820
Preço médio (fins de semana)R$ 1.028