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Ibis Strasbourg Centre Gare
3.9/559 avaliações
Strasbourg Train Station
Conveniently located across the train station, this hotel was a great base to explore Strasbourg and Colmar during Christmas. Check-in was super quick, and the front desk staff was very attentive and answered any questions we had. COVID-19 protocols were strict, which was very positive. The room was a standard IBIS room, so nothing spectacular to write about, but still served its purpose and didn’t come with any surprises. Check-out was again fast, and walking across the street to get on our train for our next destination was priceless.
Ibis Strasbourg Centre Historique
3.8/546 avaliações
Tu-W, July 12-13, ~9 pm check-in. Horrible girl at desk—tall and thin with light brown hair and almond eyes. As the lone desk attendant, she ignored us while she finished writing something without acknowledging us. Then when she finally bothered to look up, she was very sour and acted like we were wasting her time. As she presented the credit card reader, she said to insert the card as I reflexively tried to tap it on the contactless icon as at nearly every other establishment. She repeated, “INSÉRER la carte,” like I was a jerk. After staying at 30 hotels during an extended tour of France, Italy, and Switzerland, it was definitely the rudest reception we’d ever gotten. Every other place was much more accommodating. She made me want to leave our room in a mess, though we did not. The breakfast attendant was also somewhat militant about checking room numbers and made people uncomfortable for being in the buffet line. Though it’s a good location, I’d recommend another place for better hospitality.
Le Grillon
4/558 avaliações
Strasbourg Train Station
Where to begin. My minuscule room on the second floor. I smelled less sewage in the Paris metro. The room stinks so bad. There was no air-conditioning or any type of ventilation. And if you open the window all you could hear was noise at three in the morning from the bar that is downstairs. But you can’t complain about the bar because the family that runs the hotel runs the bar. Avoid this place at all costs. Now they did comp my room and move me to a lovely room in the courtyard and that was fine but these rooms over the bars should not even be allowed to be given to people. When I did complain they said they know it’s a problem but nobody’s doing anything to solve it so just beware. So the first night when I was in the tiny room that stunk like sewage I had to open the window but I couldn’t sleep because of the bar noise. So let me tell you about the lovely gentleman at reception. After the bar close he had a couple of girls that were hanging out in front of the hotel talking so loudly and drinking. I was sitting by the window because it was fresh air he literally pissed in the street. I am here to tell you just avoid this place. It could be so charming but it’s not. Now if you can get one of the big rooms in the courtyard I thought it was lovely. But it’s not worth risking. If you get a room over the street Run. Breakfast was also not very good. Really this is like a one star hotel. Buyer beware.
Hotel Kaijoo by HappyCulture
3.9/571 avaliações
Strasbourg Downtown
trip.com has become [Best Western Hotel de France], but the actual name was Hotel Kaijo. I think it was probably renewed and changed its name. I was lost when the name was different, but the reservation was made properly. There is a description in the review that there is a bathtub, but it was not in the room I stayed in, so if you want, you should request the hotel. The washbasin was clean or renewed, and the shower room and toilet were unusually separate. But I was worried about it because there was a mysterious dirt on the wall of the shower room.
Hotel des Vosges, BW Premier Collection
4.2/591 avaliações
Strasbourg Train Station
We had a short stay in Strasbourg. This is hotel literally a 2 minute walk as you exit the train station. Our original room was a ”accessible” room which was NOT what we had reserved. Alexanderos at the front desk was kind enough to change our room to a top floor with a view of of the main square. Everything was as expected. The ONLY odd thing about the room was the lack of a handle on the bathroom door and the the door opened to the outside! Not normal. There was just a groove alongside the door edge. Made it hard to pull the door to open toward the inside of the room. PLEASE install door handles.The staff was always attentive and helpful especially Alexandros.
Mercure Strasbourg Centre Gare
3.8/542 avaliações
Strasbourg Train Station
I stayed for work for 3 nights. The location was ideal especially as I arrived late and left early by train. The room itself was a bit shabby (broken and stained sink, stained carpets etc). However it was clean and comfortable. I did not pre pay for breakfast, but decided to have it on the first morning. At Euros 17.50 it was very expensive so I decided not to have breakfast again. On check in they had taken a card for ”city tax” even though I thought I had already paid this through ******* (approx 7 euros for unknown taxes!). On check out they didn't say there would be any charge. But then proceeded to charge my card almost 60Euros! For two breakfasts I didn't even have and the one I did and of course this city tax. I am still trying to get the hotel to refund me. I do not understand how they can charge you without issuing a receipt, and certainly how they can charge you for meals you never even ate! Surely this is illegal? Shocking.

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