Usuário convidado
15 de fevereiro de 2024
After coming from a closely-priced hotel in Oslo, this was like a slap in the face. At first we had the smallest room, then asked to upgrade to the biggest they had because it was a depressingly small bunker. We knowingly booked the smallest room, but we didn’t realize how bad it was actually going to be. The bigger “best” room was awful. The heating wasn’t working, the room was very old with carpet floor, not super clean, and just gross. They switched us to another room and it was much better, but still not great. It’s like the Ryanair of hotels. You have the basics and nothing more. No kettle or handy things to use besides a hair dyer and a few hangers, no hooks in the bathroom to hang our towels (which you can’t get more of unless you pay), and bad lighting. The beds were comfortable, but squeaky. This room was cleaner, though still a little dusty and had a wooden floor, but the heating still wasn’t working. We had to ask the front desk for a heating fan. They did try their best to help and they gave us complimentary snacks as an apology, but I do not understand why this place has such a high rating.
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