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Hotel Review: Raffles Makkah Palace My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable. From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards. A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated. One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care. The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort. Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate. Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions. The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience. Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.

Our stay at Conrad Hotel Makkah was nothing short of exceptional. From the moment we arrived, we were warmly welcomed by the staff and immediately impressed by the hotel’s elegance, cleanliness, and attention to detail. The location is perfect, just a short walk to Masjidil Haram, with easy access for prayers and a peaceful atmosphere that adds to the spiritual experience. The room was spacious, luxurious, and spotlessly clean. The bed was incredibly comfortable, the bathroom well-appointed with high-end amenities, and the housekeeping team ensured everything was immaculate every day. Service at Conrad Makkah is truly world class. Every staff member we encountered was professional, kind, and eager to help. They went above and beyond to make sure we were comfortable and well looked after throughout our stay. The breakfast buffet was excellent, a wide variety of international and Middle Eastern dishes, all freshly prepared and delicious. The dining area was elegant, and the staff attentive to every detail. Overall, Conrad Makkah exceeded our expectations in every way. It perfectly blends luxury, comfort, and convenience with the spiritual tranquility that every visitor to Makkah seeks. I highly recommend this hotel to anyone visiting for Umrah or Hajj, you won’t be disappointed.

the location of this hotel is very good, because very near to masjidil haram. it is located in the clock tower. the room is also good.

The location of the hotel is fabulous There are three routes to the masjid ul haram. One is exiting the lobby and turning left, walking up marriott and then turning right (you will see the haram to see what I mean) - then walk down the slight hill. The second is exiting the lobby, and walking left across the street, straight through hilton convention. The third is exiting the lobby, turning left and walking up the stairs that are next to Makkah Gate sign. You then turn left and head to haram down the escalators that everyone posts about online! It is hilly using route one or three, but not really an issue for walking or pram users. This is aside from two other ways to reach the haram: the marriott shuttle bus which drops you near conrad, near the I love Makkah area. Or, the golf buggy which takes you the same route as Walking Route One I mentioned above. Id recommend getting the buggy as its less crowded. The golf buggy comes to the same drop off spot to take you back. Shuttles buggys are really constant and timely, jus wait around. The marriott is opposite the Address hotels back entrance. There are wonderful coffee shops if you climb the stairs as mentioned in my Walking Route 3 I mentioned above. Great area to take children to play and run around. The mosque is part of the haram so every room has a live speaker during prayer time with mic volume to adjust. You can joim salaah from your room or go to the prayer room on floor 3. Reception gave us a cheaper breakfast or dinner price than online voucher places. Breakfast is average but convenient. There is a cafe on ground floor that serves nice hot or cold food anytime in the day. A baskin Robbins freezer is also there. Hotel staff and reception are lovely!!!

29 Aug - 31 Aug Relaxing Honestly for Families & Groups A true 5 ⭐️ Fast Check-in & out. Best Arabic Coffee (Gehwa) served at reception after Zuhur Fresh and variable breakfast Booked 2 Quadruple rooms 1311, 1111 Excellent Room service specially by Guy in day shift named “ Muhammad Mehdi” very professional and generous 😊 May Allah promote you with success, Ameen