Encontre hotéis 5-Star em Quioto

The service is excellent! The serve, food, room, and other items are impressive.

A decoração do hotel é meticulosamente elaborada ao extremo. O Six Senses Kyoto já é conhecido por sua atmosfera inspirada no Zen, e essa atmosfera se integra ainda mais ao ambiente de Kyoto. Sendo um dos poucos hotéis Six Senses internacionais sem paisagem natural, fica claro que essa ausência foi compensada com detalhes requintados. Até mesmo pequenos detalhes, como batentes de porta e lixeiras, são obra de designers internacionais. Cada canto é repleto de detalhes e surpresas. O restaurante utiliza apenas as frutas e verduras da estação mais frescas. O café da manhã é servido à la carte ou em estilo buffet, e cada prato é incrivelmente delicioso e preparado com esmero. O check-out inclui uma corrida de táxi gratuita até a Estação de Kyoto. 95% dos hóspedes são da Europa e dos Estados Unidos, e com um número limitado de quartos e instalações, a experiência é excepcional. Altamente recomendado!

Very clean, new and spacious room. We’ve been stay in for 6 nights for our trip. The staffs here are friendly and always helpful. Also, the location is convenient and close to many well-known sites in Kyoto. Special thanks to Ms. Mazutani and Monju. We’ll definitely come back :)

I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu. Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered. Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate. Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude. This conduct is entirely incompatible with professional hospitality standards. I expect this matter to be taken seriously and appropriate disciplinary action to be taken.

Reservei um quarto duplo premium com vista para a cidade neste hotel do Banyee Tree Group, no bairro de Kyoto Sanjo. A localização do hotel é ótima, a apenas 5 a 10 minutos a pé dos shoppings da cidade de Kyoto, o que é ótimo para minha família, já que podemos fazer caminhadas e procurar comida japonesa de qualidade todos os dias quando saímos, sem perder tempo procurando transporte. Além disso, há uma estação de metrô Sanjo bem ao lado do hotel, com conexões para outros pontos turísticos e até mesmo para Osaka e outros lugares, se desejar. A qualidade do serviço de hospitalidade é boa e alguns funcionários são atenciosos e conseguem se comunicar em inglês. O interior do quarto é aconchegante e confortável para minha família, e eu gosto da cama confortável e do chuveiro com efeito de chuva e água quente suficiente, e tanto eu quanto minha família dormimos bem lá. A velocidade do Wi-Fi é aceitável e o serviço de limpeza dos quartos também está acima da média.

Fiquei em um hotel onde sempre quis ficar. No check-in, fomos recebidos com macaroons e chá fauchon enviados diretamente da França, e havia muitos doces e vários tipos de chá e café fauchon no quarto. As cores eram rosa choque, preto, dourado e branco, tornando-o elegante. Por favor, aproveite os doces e leve o resto com você. Como esperado do Fauchon Hotel Além disso, a chave do quarto é feita de madeira, o que é uma boa colaboração com Kyoto, onde fiquei na França. Houve também um Yatsuhashi especial feito em colaboração com Yatsuhashi que estava disponível apenas para convidados. Embora seja um hotel pequeno, possui restaurante, café e boutique de doces. A localização era conveniente e perto de todos os lugares. Gostaria de ficar lá novamente se tiver oportunidade.

Location : prefer , lots of shopping and dinning Service : great, we met a staff from Hong Kong, Cantonese speaking , very friendly Executive lounge: food not a lot of options but taste good Room : clean and good condition Breakfast : I try both lounge and buffet , omelet is good , others fair

Dear Sir/Madam, I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard. However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements: 1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue. 2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition. 3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience. 4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated. 5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space. 6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering. In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction. If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards. Best regards,

Grande quarto, limpo, amável e amável pessoal, especialmente o japonês. Seria melhor prestar mais atenção à reciclagem e ao ambiente, e reduzir a utilização de um DOS acessórios.

The hotel had an authentique Japanese feel to it , very spacious rooms , kind staff , and perfect location ! If you are coming from Tokyo to get another feel of Japan then this must be the perfect location ! Being used to major hotels in Tokyo , this came as a contrast , it felt like a traditional home but with all the luxuries you need. I highly recommend