Encontre hotéis 5-Star em Jinan

"I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la."

"Nossa curta viagem a Jinan valeu muito a pena! Inicialmente, não tínhamos planejado nos hospedar aqui, mas, devido às boas avaliações e às belas fotos, decidimos. O Shangquan Lishe Hotel tem uma localização estratégica, a uma curta caminhada da Grande Mesquita do Sul de Jinan (a mesquita mais antiga de Jinan, construída em 1295 durante a dinastia Yuan), também muito perto da Fonte Baotu e a 1,5 km do calçadão Kuanhouli. Há muitos restaurantes com opções halal por perto e vale a pena experimentar a culinária local. Adoramos! Depois, nos permitiram fazer check-out tardio e ganhamos um souvenir da recepcionista no momento do check-out 😍. Resumindo, este hotel é lindo, aconchegante, aconchegante, com boa localização, funcionários simpáticos e simpáticos, etc. Recomendo a estadia! 👍🏻"

"Gostei muito da minha estadia no Continental Hotel! O check-in foi rápido. Até ganhei um upgrade com uma vista linda para a praça. A roupa de cama é muito confortável e limpa. A equipe do andar de baixo desacelerava a porta giratória toda vez que minha mãe de 90 anos passava e a ajudava. Ficamos muito emocionados. Obrigado!"

"For quite some time, I’ve had the pleasure of staying at the Kempinski in Jinan, and it continues to exceed my expectations. The rooms are nothing short of breathtaking, adorned with the finest amenities that elevate every visit into a luxurious experience. The staff here is truly exceptional, and I must give a special mention to Kris at the front desk. His warm smile and regal treatment make me feel like a valued guest every time—I can’t overstate what an incredible person he is or how much he enhances the Kempinski’s stellar reputation. Another standout is Sherry, who is always just a phone call away, resolving any travel hiccups with efficiency and grace. Without a doubt, this is the premier hotel in Jinan, and I wholeheartedly recommend it to anyone. Book a stay here—you won’t regret it!"

"Bem localizado, a uma curta distância a pé da estação ferroviária de alta velocidade Jinan West. A equipe foi simpática e prestativa, recomendando opções gastronômicas nas proximidades. Os quartos eram limpos e espaçosos. O café da manhã era bem completo e a comida estava boa. O check-out foi tranquilo."

"overall hotel is good. just the breakfast that claimed included in the booking actually only for one person per room. I booked two rooms for 4 person. If all of us go for breakfast will need pay extra. 69RMB each person. Although actually we didn't go for breakfast at all. So no comment on food. And this detail rule is not clear until the day of check in. Just a remind when you book and confirm you reservation"

"Last night, I wanted to go out and buy something to eat. As it was my first time in Shandong, I was not familiar with this place at all. The attentive front desk staff introduced me to a place to eat, but the language barrier prevented me. The boy wearing glasses and the lobby manager patiently translated for me. Today's check-out was also very fast. The Sheraton Hotel was very good, giving me a feeling of coming home. Thank you, my dear Chinese friends"

"I usually don't write reviews, but this hotel truly touched me with all its thoughtful details! I used to work in international-star hotels over a decade ago, so I have pretty high standards when it comes to accommodations. Most hotel operations are formulaic, and it's rare for one to genuinely surprise me! Dining: Afternoon tea, breakfast or brunch (perfect for those who sleep in!), complimentary mini-bar... the list goes on. Accommodation: My casual photos simply can't do justice to the quality of the room's hardware! It's excellent! Truly, truly excellent hardware! What surprised me most was that the standard toiletries in the room were Frédéric Malle! In my opinion, this is true luxury fragrance! I always make a point to buy Frédéric Malle perfumes whenever I go to Europe! What a delightful surprise! Service: Absolutely top-notch! Excellent in every single aspect! I couldn't find a single flaw! Even though our family was just passing through Jinan on our trip, this hotel made the journey incredibly memorable!"

"Temos UMA excelente estadia!Reservamos UMA suite (Room 1119) através de Trip.com e temos um negócio fantástico.A reserva Da suite vem com Grandes benefícios que não foram listados no Trip.com, incluindo pequeno-almoço, chá de tarde e bebidas à noite. O alimento era delicioso e melhor do que muitos outros hotéis. Embora o edifício do hotel seja um pouco mais velho, tudo o resto é perfeito.O ginásio está bem equipado, e a piscina é grande (só lembra-te de trazer a tua capa de banho!). A reserva da suite incluiu também um serviço de limpeza de roupas (um pedaço por pessoa), que era um grande parque. Um agradecimento especial para o recepcionista Li Kang, 26 andar Xiaogang e Sasha por SUA excelente assistência. A experiência de esta estadia é ótima!Reservámos UMA suite Trip.com (1119 quartos), e o preço é Muito razoável.Mais tarde, percebemos que a suite contém alguns benefícios de valor superior (só não mostrados Na Trip.com), Como café Da manhã, chá de tarde e bebidas à noite. A comida do hotel é Muito boa, é Melhor do que muitos outros hotéis. O edifício do hotel é sensível NOS Anos, MAS tudo o resto é perfeito.As instalações do ginásio estão completas e a piscina é também ótima (tenha cuidado com a necessidade de USAR um banheiro!).A reserva de suite também contém serviços de limpeza de roupas gratuitos (um por cadA um), que é Muito intimidade. Gostaria de agradecer especialmente a Li Fog, o pequeno círculo de 26o andar e a Sasha, que têm um serviço Muito excelente. Todos são particularmente amigáveis, cuidadosos e felizes EM ajudar as pessoas. Vamos experimentar melhor a nossa estadia"

"One of the best hotels I have stayed considering everything. I think best choice to stay in Jinan and to avoid generic brands. Good location, Spring square near, shoping center around, beatiful 49th rotating floor breakfast, excellent room, 7 bottles of water:), cheap minibar. Not 100% glamorous, 99%, but with much more heart. Thank you Mr. Harry, Mr. Steve and Mrs Amy for your help and information. Only one little advice: bar could be open until 23:00"