Encontre hotéis 4-Star em Wuhan

Everything was perfectly prepared before the arrival of me together with my two colleagues. Room is clean, quiet and comfortable. Here I want to specifically thank miss Hu from reception. Not only because she helped me arrange the 30kg shipment, but she also helped me purchase a special tool online and got delivered in 20 minutes. This saved me a lot of time and headache. Without her kind help I would run into trouble. So that's why my special thanks to miss Hu. Of course other employees from hotel are also with warm heart. In short, it is a nice stay and journey in your hotel. I look forward to visit your hotel again in the near future

This hotel has an ideal location on Qindao Road. It's also close to Jianghan Pedestrian Road. The hotel staff was friendly, helpful and attentive. We had a very comfortable stay. The hotel was clean and the rooms luxurious. They gave us free gifts and upgraded our room for free when they saw our family size. It was a very comfortable experience. Will definitely come again. The surrounding environment is great for pictures, so bring something fancy that you might want to take a professional photo in 🤗 (not required, but would be a plus). Oh, the smart room was also a plus. The AI robot could turn on the light and A/C, close the curtains and order extra slippers or anything we needed from the receptionist. Highly recommend this hotel.

Room was great, very clean, well appointed and very new. The location is also great,close to everything, breakfast was also good. Got upgraded due to Hilton Gold Member, however really no other recognitions. Unfortunately, the service was the let down, reception staff showed no interest, no eye contact, no communication, didn’t tell me where is the restaurant opening hours, inclusions of my room and worst didn’t even tell me where is the lift to get to our room.

The facilities, hygiene, and environment all deserve five stars. The reason for the low rating is primarily due to the issue pictured in image eight and service problems. The hotel's decor is very stylish, and the room itself is well-designed. I'm quite sensitive to smells, and even though it was a windowless room, there was no strange odor, and the air felt fresh and not stuffy, which I really appreciated. The height of the vanity table was also perfect for applying makeup. The room was very clean, the bedding was comfortable, and the extra-large TV was fantastic to watch, plus it came with VIP access. All the advantages mentioned above are due to the hotel's hardware facilities. The service was a bit chaotic, but if it were just a minor service issue, I would have overlooked it and given a high rating because of the excellent hardware. However, the main problem is the safety and privacy issue shown in image eight. Around 2 PM, I was about to take a shower when suddenly my room door was opened by someone using a key card without any warning. It was a stranger, who claimed to be a maintenance worker there to fix the curtains, saying he didn't know there was a guest inside. I don't know how your hotel's internal communication works, but why can a maintenance worker just swipe a key card and enter? I consider this a serious mistake. If I had been a bit faster, I might have been naked in front of a strange man. I've stayed in so many hotels and this is the first time I've encountered something like this – it's outrageous!

Hotel Review: Somerset Future Centre Wuhan Date of Stay:** March 16-22, 2025 Overview:** Somerset is a charming establishment situated in a bustling commercial and residential district, conveniently located above a mall filled with shops and restaurants. With subway access just at the basement, it’s an ideal destination for both business travelers and vacationers looking to explore the area. Our recent stay in a two-bedroom apartment with a fantastic night city view was enjoyable, with a few minor hiccups that didn’t overshadow the overall experience. Check-In Experience:** The check-in process was smooth and efficient. The staff greeted us with warm smiles and complimentary drinks, setting a welcoming tone for our stay. They provided detailed information about the hotel's amenities and nearby attractions. Room Quality:** Our two-bedroom apartment was spacious and well-appointed, featuring a stunning night view of the city skyline. The modern decor created a cozy atmosphere, and the beds were incredibly comfortable. The kitchen area was well-equipped, with coffee machine, washer and dryer, making it easy during our stay. Amenities:** The hotel offers a variety of amenities, including a fitness center, sauna and jacuzzi. We enjoyed a delicious breakfast at the restaurant, with Wuhan noodles made to order. Location:** Located above a vibrant mall, Somerset Hotel provides easy access to a variety of shops and restaurants right at your doorstep. The subway exit in the basement makes getting around the city incredibly convenient. While the highway is nearby, the hotel maintains a peaceful atmosphere, making it a great place to unwind after a busy day. Service:** Overall, the service was excellent. Staff members were attentive and quick to address any concerns. A special shoutout to COCO who went above and beyond to assist us throughout our stay. She was proactive in ensuring we had everything we needed, making our experience even more enjoyable. Additionally, Manager APRIL deserves high praise for all the wonderful arrangements she made for our visit.  Conclusion:** Somerset Hotel is a lovely place to unwind and enjoy the beauty of the city. With its friendly staff, great amenities, and prime location, we would recommend it to anyone looking for a relaxing, yet convenient getaway. We’ll definitely consider returning in the future!

highly recommended. Reception Ms Qiqi provided exceptional service and understood my own needs. Hotel atmosphere is so pleasant and comfortable. Location is superb with connection to underground metro without worrying any weather. Easy to find dinning and places.

Location is good. Convenient to access from airport or high speed railway station. Many restaurants and SPA around the hotel in walkable distance!!

Location: There's a lot to do in the area and a ton of convenience stores, restaurants, shops, etc. Baotong temple, Dream Plaza mall, and the subway station are all approx a 10 minute walk away. It's also easy to hail a Didi in front of the hotel. During our stay, the outer facade seems to be under construction, so it could appear confusing re: how to enter the hotel, but there are signs pointing you towards the detour, and you can always ask the guards on duty for directions. Lobby is on the 2nd floor. Cleanliness: This hotel is very new, so the rooms feel pristine. Really appreciated having a bidet toilet. Slippers are excellent quality. Housekeeping replaces towels and amenities daily. Service: Everyone working here was polite and eager to help, from front desk to breakfast staff to housekeeping. Facilities: The breakfast buffet is solid, complete with a noodle bar, traditional Chinese breakfast offerings and some Western options as well, plus a coffee machine that made a pretty decent espresso. It is, however, a bit pricier than other hotels we've stayed at...around 68 RMB per person per day. The laundry room was a bit challenging for us as well. You have to scan a QR code in order for the machines to work, and the QR code leads to an app that requires a Chinese phone number. The staff was kind enough to help us by using their own phones for the machines, but this means you can't really do laundry on your own if you're an international guest.

Super recomendando este hotel.Perto de muitos lugares turísticos e rua de andar.A sala de hotel é limpa e confortável.O Pessoal é atento, o pequeno-almoço é bonito e não cheira a boa ventilação que me impressiona. Sempre me preocupava com o pequeno-almoço no hotel devido Ao cheiro óleo após o almoço.Não lamento selecionar este hotel Durante a minha estadia EM Wuhan

Hotel are under renovation upgrading, the staff told it will be have construction sound start from 7.30am to 7.30pm, and hotel located at most busy street, after 10pm still noisy outside, but the hotel will provide ear plug, very good service. The room is clean and spacious, highly recommend if accepted the environments here are noisy.