Hotéis Family-friendly em St. Paul＇s Bay

Hotel is very nice. Newly renovated buildings. Service is great, always welcomed and very nice except at the top deck pool, where we used the jacuzzi (free of charge) but it was designated for other guests, even though there were other free jacuzzis. Everything else is fine, especially front office, floor manager and housekeeping. Unfortunately, Trip.com made an incorrect booking at the hotel. According to Trip.com we get sea view but when booking hotel we get land view. Luckily the hotel was very nice and the room was changed.

Nice Hotel very clean and tidy plenty of beds by the pool, rooms are a good size with everything you need and as before clean and tidy, however the mattress is like a rock and I slept on the kids sofa bed 1 night and there's no surprise the kids had been moaning you could feel every metal bar. A few things that we feel need to be rectified if we were to recommend/stay again, the queue for the bar is silly, they have this random system where only 1 person takes the order then prints off a ticket for someone else to make causing big queues Selection of food at evening not great but lunch and breakfast are good. We were woken by building work being done in one of the rooms most of the wk around 7/7.30am we would have thought any drilling and breaking would have been held back till at least 9am. Apart from those points we had a lovely stay.

We stayed at the DB hotel for 5 nights and in general really enjoyed the stay. There is a main pool and a rooftop pool which was really nice. The layout of the hotel is done really well and all external areas were clean and tidy. Food at the hotel was actually very impressive, all inclusives can sometimes be samey but the food was always hot and of good quality. The restaurants are all really enjoyable, particularly the Salia Italian restaurant. The Latin American restaurant to be honest is pointless, it’s in the main restaurant separated by a divider and the food was ok, nothing special. The hotel would be better suited to open the whole space and have themed nights instead. The main restaurant was a bit bland in appearance and there were rows and rows of long tables but only a few tables of 2 crammed in together. We saw individuals or couples sat on tables of 10+ because there were no smaller ones available which is a bit of a shame. The only small gripe was although the hotel was mainly clean, each time our room was cleaned there seemed to be stains on the sheets. We had to ask a few times for these to be changed on different occasions and when calling reception, we didn’t even get an apology about this which was disappointing. The tiles in the bathroom and shower area seems slightly worn and it would be some finishing touches to make the hotel a really great one. The lifts are a joke as per most comments, we were on the 5th floor and took the stairs but a lot of guests were a lot older than we were and wouldn’t be able to do this, so just revert the lifts to normal ones to prevent the clogging of the lift queue. We would return to the hotel and enjoyed our stay and first trip to Malta, but a few tweaks would really make the hotel brilliant.

Very mixed evaluation. The hotel is good and very well located, however: - the staff is not often there. We told Maria at reception that our mini-bar was not cooling. Answer, a mini-bar does not cool. We of course had two rooms and in the other, it was completely cold, even too cold. By moving the electrical outlet, it worked. It was reported but no one ever came. - room cards that didn't work three times. Every time we pass, we are told that this happens and the third time, we are told that it is because the tourist tax is not paid. Ironically, we went to reception twice to do this but were told later. - incredible noise in the hotel. The hotel receives groups of young teenagers and they are hellish, we couldn't really sleep until 1-2am. - if you want to reach the reception, pray that your room is with the new facilities. My daughter got a new room and we got a less new one. The telephone did not work and despite reporting it to reception, nothing was done. Otherwise the hotel is good, comfortable, the indoor swimming pool with jacuzzi very good and the restaurant service is excellent. We hesitated with the Seaview and ultimately regretted it. Despite the hotel's good points, we won't be coming back there again, that's for sure.