Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em3 fev. 2025
Asmask
Let’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
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Preço por noite a partir de:R$ 1.609
Publicado em7 jan. 2026|Breezy Two Queen Room
Guest UserAn outstanding hotel experience.
The hotel is genuinely excellent, with a prime and highly convenient location. The level of service is exceptionally refined and professional, reflecting genuine attention to detail and guest comfort. Everything exceeded expectations, and the overall atmosphere was both welcoming and luxurious.
A place well worth visiting again, without a location.
Abdulrahman
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Preço por noite a partir de:R$ 352
Publicado em26 jan. 2026
Usuário convidado
فندق حديث نظيف. على الرغم من كبر الجناح ولكن يعيبه صغر الحمام والمغسلة مع عدم وجود كاسات لحفظ فرش الاسنان مثلا ، وعدم وجود علاقات للملابس. في الصالة الاضائة خلف التلفاز قوية جدا ولايمكن اغلاقها وبالتالي مزعجة.
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Preço por noite a partir de:R$ 369
Publicado em23 jun. 2024
Usuário convidado
Check-in/check-out:
O processo de check-in e check-out foi muito rápido, tornando a experiência sem complicações.
Quarto:
O quarto era agradável e grande, proporcionando bastante espaço. A cama era confortável, garantindo uma boa noite de sono. O banheiro era agradável, embora fosse um pouco inconveniente que uma escova de dentes fosse preparada para apenas uma pessoa. Além disso, o cartão do quarto parou de funcionar após uma noite, exigindo uma ida à recepção para consertá-lo.
Comida do serviço de quarto:
A comida do serviço de quarto era muito boa. O frango grelhado estava delicioso, mas o frango biryani estava apenas bom, nada extraordinário.
Café da manhã:
O café da manhã foi excelente! Uma menção especial a Nour, que foi muito prestativo, educado e amigável. O serviço fornecido por Nour foi de primeira qualidade.
Spa:
O spa está disponível apenas para homens. Tivemos que ir para outro lugar para um spa feminino, o que foi inconveniente.
Como se locomover:
Foi muito fácil se locomover usando o Uber, tornando o transporte conveniente e sem estresse.
Experiência geral:
Uma estadia muito satisfatória com serviço excelente e acomodações confortáveis. Recomendaria para uma estadia agradável, embora as instalações do spa pudessem ser mais inclusivas, e o problema do cartão do quarto precisa ser resolvido.
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Preço por noite a partir de:R$ 502
Publicado em29 jan. 2026
Md Manjur Ahad Helal
My stay for two nights with duset service hotel was moderately good. The staffs are well behaved and coperative. The cleanliness and services were good. The dinning facilities in the dinning room is discontinued as I heard and they served me out breakfast at the room. Given the amenities and services, I think the room rates in Saudi Arabia is much higher comparison to the amenities and facilities given in South East Asian Countries.
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Preço por noite a partir de:R$ 410
Publicado em30 abr. 2025
Usuário convidado
The hotel was clean
Room was specious
Staff were friendly
There was also variety of food for the breakfast
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Preço por noite a partir de:R$ 315
Publicado em19 dez. 2025
Usuário convidado
Great service, clean room, nice location, very friendly staff, easy to order delivery food, good coffee too
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Preço por noite a partir de:R$ 448
Publicado em6 nov. 2025
MsMelissa
Disappointing experience with serious service issues, partially salvaged by the duty manager.
My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution.
Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager.
Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution.
Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.
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Preço por noite a partir de:R$ 1.316
Publicado em27 set. 2023
Hassan Mansour 1305
The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
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Preço por noite a partir de:R$ 260
Publicado em3 ago. 2023
MOHAMMED ALI IBRAHIM
It’s a good hotel but are two remarks:
The hotel location is in a area under construction and there is a lot of dust.
There isn’t many visitors, therefore, the restaurant doesn’t prepare an open buffet, the bring the breakfast to your room according to what they have.
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Preço por noite a partir de:R$ 354