Piazza Paradiso Accommodation

Avoid this place if you have large luggages. No lifts. We were traveling Europe for two weeks, and had rather large luggages. Wasn't fun! No one at the front desk after 3 PM, rather difficult to find any help.

Stayed here at the end of a walking trip in Tuscany. Very pleasant spacious room with breakfast at a cafe about 100m down the road. Very well located for bars, restaurants and the sights of the town. Quite noisy at night and in the morning but overall very good value.

One of the most amazing hotel i’ve ever stayed. Great location, very historical apartment and room. You can feel like real Italian at the place. Very clean, hot and huge room. The mini bar was full of pretty snacks. The only thing is the bed was not in a balance. I felt backache in the morning. However, the stuff was very kind, helpful and friendly. You can accomodite comfortably.

Very close to attractions

The room was a good size. Beds could be upgraded. This place was supposed to have AC, but it did not work and our room was so hot none of us could sleep. The contact for the place didn't seem to care much and didn't even offer fans or anything. Very disappointed with this accommodation.

Clean room and contactless check in. It is in a great location to walk around town

It's not really a hotel -- other than the room, there is nothing –– but rather an office that hands out keys to rooms. My room was nice enough, but staff leaves after lunch, so after that you're on your own. One can leave one's bag when checking out, but it isn't really secure. And the phone they leave out to call a taxi if one needs one didn't work, at least not for me.

Conveniently situated in Sienna within walking distance of the major sites, restaurants and shopping. The room was spacious and clean with great air conditioning. Great size for us and our 2 kids.

We had been looking forward to a long awaited rescheduled tour of Tuscany starting in beautiful Siena for 2 years. After careful research I had booked our first night accommodation for myself and 4 friends ( all in our 60's and 70's) at Piazza Paradiso that looked perfect for our needs. On arrival at 3pm we found the reception closed with an emergency number to call. On calling the owner (Fabio) informed us that we didn't have a booking, then he claimed it had been cancelled in February ( it absolutely had not). Clearly he had double booked our rooms. This was most disappointing and alarming for us. I understand that mistakes may happen, which this may have been ( though I rather think perhaps he may have received a better offer for the rooms. However the way it was then dealt with was shocking and disappointing. He refused to come and speak in person to us and left us stranded in the unattended lobby claiming he would call back with some alternative suggestions to stay. He did not, and we were forced to search on foot for alternative rooms. We eventually found another hotel which had rooms, though for a far greater price than we had budgeted. A most unprofessional and uncaring way to manage a business in hospitality.