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5 star

Yeouido Park Centre, Seoul - Marriott Executive Apartments
4.3/540 avaliações

Yeouido Park Centre, Seoul - Marriott Executive Apartments

Yeouido Seoul|1.53km de Yeouido Hangang Park
This used to be my favorite in Seoul, and I stuck with it even though the furniture, walls and floors were so banged up even 5 years ago that the place needed a renovation. My last stay has convinced me it is time to give up on this place. Where the issues in the past used to be mostly cosmetic, now they are fundamental. First, our rooms—see attached photos. Dirty with defective windows (bathroom and bedroom, with an obvious impact on the room temperature). Clearly no one had cleaned that shower properly in a long time, and the floor manager did not check properly. Clearly also no one had checked the condition of the windows in a long time, or (my suspicion) had decided not to do anything about it. Remarkable the response of the staff when shown the photos of the ice: ”It was especially cold last night”—as if temperatures below -10 degrees Centigrade were not common in Seoul *every winter*. We changed rooms, the new one was better and got a thorough cleaning before we moved in, but cleaning continued to be hit and miss, and the windows in that room were leaky as well. The bedroom in particular, with windows on two sides, had a persistent icy draft. We made it bearable by putting lots of pillows and cushions against the windows and using tissues, towels and packing tape to seal some of the gaps. (I still cannot believe that this was needed, in Korea, in 2021, in a building that is maybe 15 years old...) Usually if something is this badly wrong, you would expect a proactive effort to compensate the guest. Not so in this case. We finally managed to get some compensation, but why the guest should have to push for this when the hotel clearly did not live up to its end of the bargain—a clean room that offers protection from the elements, at least—is a mystery to me. During this entire process, no senior management was ever seen. It seems like the MD never interacts with the guests—which perhaps explains the state of disrepair. Nor does his direct report. Everything was left to junior managers without decision power. And just as I thought we had somehow reached a livable resolution, the final chapter: The hotel had pre-charged my credit card for the entire stay at the beginning—for 3 weeks. No problem, one would think, except that the final charge was lower because of the compensation offered. So what did they do? Charge back the original amount and the re-charge for the new total. Predictable result: I lost about 5% of the total sum in credit card transaction fees, or about 1 night's worth. When I pointed this out during check-out, I was told this was the only way they could do it. So in sum: room condition, cleanliness, complaint management, and accounting were all deficient. So on everything that really counts as basic, performance was abysmal. In retrospect, we should have moved out.

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Breakfast

Roynet Hotel Seoul Mapo
4.7/51158 avaliações

Roynet Hotel Seoul Mapo

Seoul|2.01km de Yeouido Hangang Park
One of the most amazing hotels that I’ve ever stayed! Very reasonable price very great location! Very nice room condition, it was very clean and comfortable. And in the bathroom, there’s a small area with mirror is very very convenient for girls to make up. I want to make a good comment on that.  And I want to comment that every single staff that I encounter with was very professional, very helpful and fluent in English, I was surprised and happy! During my stay, I accidentally make the bed sheet dirty which I was very very sorry about that, but they didn’t charge me which I also surprised because with my previous stays, in other hotels, they usually will charge  Even though the breakfast selections was not much, but the breakfast was really delicious and enjoyable. The condition of the restaurant was also very nice! And the first floor they have a coffee shop, which is really convenient for those who stay in hotel and the tourist! In their lobby they also have a small bar who can self service for the beverage. They have coffee and tea that was super nice and surprised for me! The surrounding area was also very convenient and close to the subway station. And also, they are very nice to foreigners,all the floors and all the signs with English and the guide for staying in the hotel are presented in four languages! For those who using wow pass here definitely is a good choice because in their lobby they have one machine which is super super convenient !!  Definitely will recommend Roynet Hotel to everyone ! This is the first time I write such a long comment.I feel very welcomed and warm in here.  And it is very likely for the next time I visiting Seoul again and I will staying here again!

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Seoul Garden Hotel
4.4/51368 avaliações
Convenient location and clean room. The hotel has history, but the bed is not old but comfy. Loved the wooden floor and I guess there is a heating system underneath the floor. It says it’s a 4-star hotel but refreshment choices were limited (only tea drip coffee bags). Room-service is not available, but that didn’t affect our mood of stay. It’s environmentally friendly that snacks and individual shampoo sets are not provided. Would definitely come again!
The Connoisseur Residence Hotel
4.4/5287 avaliações
Yeouido
Room was clean and it has all the smart appliances that I need to have my clothes wash and clean and also to even sanitise some of my new delicate clothes!!! Location wise is really walking distance to the hotel but do note that if u are heading to myeongdong and other places do take note that there is express and all stop train, and the express train doesn’t stop at the National Assembly ( exit 3, u will see a lift, take the lift to the ground flr, and go straight till u see gs25 and dr pilates) there’s also a construction site, after that turn to ur right u will see the white building , check in at b1 or if is after 11pm u can check in at those machines located at level 1… is very accessible and I will make this my nxt favourite place to stay when I’m back in seoul again!!!
Fairmont Ambassador Seoul
4.6/5226 avaliações
Yeouido
Amazing hotel service was excellent the buffet breakfast was extraordinary they even have abalone, it feels like a luxury hotel except the entrance to the mall was a bit strange u have to push a few doors go out side and go back in, and also i think this is a rather new hotel or the uber location is something wrong they always drop us off a block away until we got an address card from the concierge
Conrad Seoul
4.7/5336 avaliações
Yeouido
Conrad Seoul is located in the Yeouido area near the Han River and IFC Mall. It was a luxurious stay and the service was generally pleasant, with above average lounge offerings. The biggest disappointment was that they don’t give out Conrad bears and ducks and instead sell them at the gift shop, which comes across as a little stingy.
Kensington Hotel Yeouido
4.4/573 avaliações
Yeouido
I was very satisfied with the location and value for money. However, the room service was a bit lacking, which was a bit disappointing. I think it would be better if there was more kindness.
Kobos Hotel
4/544 avaliações
Yeouido
ㄲㄹ I used it cheaply It was clean and there was nothing uncomfortable I've been resting well! Front staff was friendly

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