Verified traveler
27 de fevereiro de 2024
While not angry, I'm underwhelmed by this "hotel" experience for a few reasons:
1. Check in was extremely convoluted for no good reason. There is conflicting signage on *where* to check in, so that makes it confusing right off the bat. I had to call to figure it out, and they texted me a GPS link which made it look like we were miles away (not the case, it's just down the street). After walking in circles, we figured out where the front desk was. Check in for multiple rooms was very problematic for their system and I had to make multiple trips to the front desk to take care of things. The staff was really sweet, it's just an awful system.
2. Our bed was really uncomfortable. It was a futon-style mattress, very thin and hard. Not firm (I like firm mattresses), this was hard. The bed was also too short for my husband, who is 6'1". The futon couch in the living area is perhaps the most uncomfortable piece of furniture I've ever attempted to sit in. I think it was broken. We sat on the floor or in dining chairs.
3. The "kitchen" is un-usable because there's nothing in it. One 8-inch skillet and a few utensils. We couldn't even boil water! We had groceries go to waste because there was just no way to cook them.
4. The bathroom and surfaces were clean, the floor was not. The old, historic tile is very cool. I understand that it's not going to shine like a new surface--that's fine. But our feet were dirty after walking barefoot.
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