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W San Francisco
4.3/5135 avaliações

W San Francisco

South of Market San Francisco|1.08km de Chinatown
I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

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Four Seasons Hotel San Francisco at Embarcadero
4.6/5122 avaliações
San Francisco Downtown
Four Seasons at Embarcadero was simply not worthy of a five-stars hotel. I’ve even completed a survey at the end of our stay which not the general manager reached out instead the administrative assistant. After my message revealing it was a generic response from her, she ghosted right after. Do you think that warranted five-stars for ghosting a guest that just stayed at your property? No. Obviously they simply do not care, which was an utter shame. In addition to that, the check-in process was a complete mess (checking in twice on the same day), room wasn’t ready close to 5pm (despite being asked by their team a couple of days when we will be arriving) and customer service simply was not that of five-stars. Sure, the suite was lovely and so were the corner views but despite how well done those points were - without customer service and being organized and on top of your game, it didn’t warrant five stars at all for a Four Seasons property. For such a pretty penny, this felt like highway robbery.
Stanford Court Hotel
4.6/5133 avaliações
San Francisco Downtown
Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco
Hotel Ikon
3.3/586 avaliações
San Francisco Downtown
My room and furnishings were acceptable for my four day business stay. The room door has large gaps around it, though. This permits all hallway noise to be heard in the room. Worse, it allows all the ********* smoke into the room. My coworker was two floors up from me and complainedbabout the same issue I had trouble sleeping because the ********* smoke was so thick in my room. I stuck a towel under the room door, where the biggest gap was, but I had nothing to block the gaps on the top or the sides of the door. Without the ********* smoke issue and some noise issues, I would recommend Hotel Icon to male travelers.
Royal Pacific Motor Inn
3.9/5103 avaliações
San Francisco Downtown
Stayed for two nights, it's okay. I can't ask too much. I'm bringing my own toiletries. Most hotels don't provide mineral water. No, it's better in the location and free parking.
Executive Hotel Vintage Court
4.1/5108 avaliações
San Francisco Downtown
Friendly desk staff. The building is old but the elevator is atmosphere and pretty. In the room I was a little worried about the air conditioning noise. I heard a little bit even though I was squeezed. San Francisco lacks parking space, but I had a good parking lot around the hotel, and the parking lot of the hotel affiliated parking lot was a bit expensive, but still (thanks to that) Efficiently, I could save as much money as I could. Best service beyond the shortcomings! Breakfast service. Really delicious ~~ ^^ And the hot water pressure was great ♡ I'm going to this hotel again.
Hilton San Francisco Financial District
4.1/571 avaliações
San Francisco Downtown
Not far from metro and in Chinatown. The area is a bit dodgy at night though. Window curtains were quite dirty. But the bed is very comfortable and the view is great. I would stay again

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