Glenn A
16 de setembro de 2024
Luxurious seems too weak a word. Sumptuous. Elegant. Finery. Abundance. Exquisite. We arrived on the Glacier Express and asked to be picked up. The hotel sent a breathtaking Rolls-Royce (see picture). The driver, Massimo, was so kind and helpful he felt like a family member. This was our first impression, and it was an excellent taste of the things yet to come at Batrutt's Palace Hotel. Our room was lush and perfect. Our "balcony" would be better described as a terrace. Our view of the lake and mountains was breathtaking. Housekeeping and room service were graciously accommodating to any request. The concierges were also wonderfully knowledgeable and helpful. We didn't use the spa, but we visited it, and the ambiance was unique and very inviting.
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