Norfolk Hotel

Da ich leider kurzfristig die Reise absagen musste und die Stornierung zu diesem Hotel etwas umständlich ist, kann ich leider nicht viel dazu sagen .

This is an older but well-cared-for hotel, managed by a wonderful staff who made our experience very special, The breakfast is ample. We did not try the dinner. The grounds were nicely kept with a large pool and plenty of sun loungers. The location is great and you can walk to the beach or go shopping. Our room was modestly decorated but very clean and had plenty of room. The bed was comfy and the view from our window was nice. The Wi Fi worked great. We did have a few inconveniences such as no outlets on the wall near our head to plug in my husband's medical or our phones. The bathroom was a little dated and the shower clumsy. There was a sign that said we could buy shampoo, so take note before you get into the shower. We really loved our stay and for the price, it was a great bargain!

The hotel is in a good location. It has a lovely garden. A good sized car park for guests. All of the staff are really friendly and helpful. Breakfast is really good with range of choices. Although we didn’t have evening meal during our stay the menu looked good and was reasonably priced. The hotel is very clean, the communal areas have been updated in parts. Beds are comfy, however the bedrooms are very dated. The cleaning products used must be very strong throughout the hotel, perhaps this could be looked at.

The hotel staff Brian in reception who made us extremely welcome on our second visit this year. We were welcomed warmly like family by all staff. Our waiter Gilbert greeted us with a smile that could eclipse the sun and looked after our every need the whole week, it was a pleasure to see him every day. The best asset this hotel has is the staff, no matter what we need they are all there to assist with a smile. We requested room 25 for our return which we were happy to say was lovely. Janet and Peter hope to return again.

We stayed at the Norfolk Hotel for a week on a package holiday, the hotel was clean, the staff and service were excellent as was the food, the room was very comfortable and adequate. The hotel is very close to the Howard Davis park and only a few minutes walk to the shopping centre in St Hellier All in All an excellent week

We’ve just come back from a week in this hotel. How it is only classed a 2 star I do not know. The welcome is good. Rooms are spacious, clean and very practical. The hotel is clean. The dining service is good and food basic but excellent, well served, well cooked and good portion size. The pool area is pleasant but the water is very cold, refreshing though. As for the general service - being quite short I was unable to reach the hanging rail in our wardrobe. I went to reception to laughingly ask for help when the manager after checking it out did no more than come straight to our room, remove the rail and lower it to comfortable height for me - NOW that is service

Excellent hotel, very clean, lovely friendly staff and food was superb. The choice of breakfast was wonderful and our waitress could not do enough for us - real personal service. Brian on the desk was so obliging too. One of the best hotels we have ever stayed in. Great location easy to get around by bus. Well worth a. visit.

I think a lot of the reviews are correct. When you first walk in you think it's a bit dated but it's so immaculately clean, the staff are so lovely, attentive and even funny that you soon don't notice the decor. This hotel has everything you need, clean rooms, bar, quiet area, outside area. It's very central to shops and bus station in St Helier. Buses are cheap and for us the best way to get around the island. I would recommend the round the Island tour at the beginning of your holiday to get your barings. Eeeeee, our driver/guide was amazing, carnt remember his name but he was from Madera. He was clear, very clear infact, so knowledgeable, he talked the whole of the day, we learnt such alot. I want to give a special mention to our waitress Tila, she is super efficient and a lovely person. The only thing I think would have enhanced our stay was a more varied menu, not keen on "dinners " every day. However you only get what you pay for and this holiday was very reasonable. Thankyou Hotel Norfolk.

The Norfolk is a well positioned hotel...a few minutes walk from a beautiful park....10 minutes to town and about the same to the beach. It is a lovely clean hotel...room was a good size...bathroom had both a bath and over bath shower with fabulous water pressure and plenty of hot water. There was a choice of a cooked or continental breakfast and the evening meal offered choices .Entertainment most evenings. There is an outdoor pool...however this is not heated, but ample sun loungers. All the staff were very friendly...a big shout out to our Waitress Tila who looked after us so well, couldn't have done enough to make sure every meal was a pleasant experience..and to the Waiter Jil who was always so happy...all in all we had a very pleasant stay...no complaints here .