Descubra sua estadia em Saint Helier

The bed was difficult to sleep on and had collapsed. The overall hygiene is average, but fortunately the price is cheap and there is breakfast

The location of the hotel is very good, just a few minutes walk to the beach and sea bathing beach, can also walk to the city center, downstairs is the Michelin restaurant, very delicious. The SPA in the hotel is co-branded with the website of a beauty and skin care brand. It is necessary to make an appointment one day in advance. After experiencing it, it is very relaxing and relaxing. There is a bus stop next to it, so it's very convenient to go to the zoo.

First off the staff were lovely and helpful, when we had a problem with the toilet cistern constantly running it was fixed before we got back in the afternoon. The breakfast was nice and plentiful. The place is a bit dated, uneven floors lots of steps and lift access is only directly to a limited number of rooms. The carpets and decor could do with updating but it was clean and everything worked. The location is 25mins walk to St Helier centre we were told but the bus stop was right outside the front and very convenient.

The service / staff are amazing here. There is a Portuguese girl on reception who is really sweet and another European girl on reception too. There is a cocktail specialist in the bar who really knows his stuff (I think he’s Indian). Staff at the breakfast in the morning are really good too! Try the oat milk latte. Big disappointments are: the single beds are uncomfortable in the twin rooms with awful pillows. The pool in the spa is a bit dirty, the lighting gives the perception that the environment is cleaner than it actually is. The breakfast has no fresh fruit, surely you can provide daily watermelon, fresh pineapple and melon etc.

This was our 2nd stay at the Grand Jersey Hotel having previously stayed in 2014. As before we booked a Park View Room. The hotel has not changed much since our previous visit and is essentially comfortable and welcoming. The location is perfect, taxi from the airport was around £20, or you could take the No 15 bus, which stops close to the hotel. Our room was located on the ground floor and was comfortable. We found the bathroom frustrating as the design did not make the best use of the space and was rather dated. The shower itself was reasonably powerful, although the shower screen itself leaked at the bottom creating a puddle on the floor. A minor gripe but something that needs attention. Breakfast was included and was of a good standard and variety. Choice of fruit, cereals, cold cuts, breads and most importantly the hot selection, nice bacon, sausages, eggs, etc, from the buffet. You could also order other items like smoked haddock, etc, if required. We didn’t eat in the hotel in the evening, but enjoyed pre-dinner drinks in the champagne bar, most evening. There is a nice indoor pool, complete with steam room and sauna. Changing rooms and showers were good, but the keypads for the locker doors were temperamental The hotel is not perfect and in places could do with some investment/refurbishment in places, however, it quite relaxing and a good base in St Helier.

Long weekend stay for 4 ladies. Really lovely stay in a 2 bed apartments. Even made use of the sofa bed which was very comfortable. Good facilities with fully functioning kitchen (a little tired on the outside) and cereal boxes/coffee/tea and 2 litre of milk waiting for us. Made full use of complimentary hot drinks, croissants and scones. Staff so helpful, couldn't do enough for us, even replenishing tea/coffee! Such a great location for hopping on a bus to various locations. If you are in need of a taxi we used the RYDE app (same as UBER) No hesitation in recommending Liberty Wharf. BOOK IT, you won't regret it!

The room was very clean. Flexible check-in and out. We arrived there very early morning, hoping to leave our luggage, but Hakim, the owner, let us have the room instead. We really appreciate it because we left our home at 4am and were so exhausted. WiFi was good too. My friend and I had to work remotely for a few hours on our checkout day, so we did it in a waiting room(shared space) with cosy sofas. and there was no problem with WiFi. About 10 mins walk to the town centre and a small local shop (Morrisons) is within 3 min walk. Overall, we’d like to thank Hakim for a warm welcome!

The location was fantastic with views over the Marina and the little island with the Fort. The breakfast was good and the customer service was wonderful, we got our room upgraded due to an check in error made causing a delay. We were very happy with the upgraded room. The only thing that could be improved was the Spa treatments as there was only 1 person that did the massage and he was booked out during our weekend trip. More spa treatments should be made available with more than 1 staff member. Also the lady who did nails, manicure/pedicures was also not available during the weekend.